Been Conned! or mislead - Page 3

Motorman · 09-10-2004, 23:56

...if we signed the application we would get a free trial and could change our minds at any time before installation and during the trial period...
...The guy also told us that the contract only starts from installation and we can tell the engineer to go away and that would be that

Originally Posted by Motorman
because the salesman is honest as the day is long and just wants the customer to get the best deal.
Yep. I'd say he signed you for the best deal around at the time.
apparently the 60 day trial is no longer available.

ntl are struggling with Harmiony new computer system, it would be interesting to see if the student ever got installed at all

Motorman · 16-10-2004, 01:42

Quote:

Originally Posted by david_w2k

Some of you may say that i/we were stupid for signing it but...(dont say it).

Basically started uni the other day in a shared house. Second day this NTL sales guy comes over, talking fast like some car sales man. He lead us to believe that if we signed the application we would get a free trial and could change our minds at any time before installation and during the trial period. We thought this was fair enough, never planning on keeping the service becuase we are poor.

Anyway i stupidly signed it while he was blasting our ears with crap. Streight afterwards we looked at it and he has sneekily ticked the 123 phone package and given us (ME! under my name!) a 12 MONTH contract

I KNOW I KNOW i was stupid for signing but he told us we were not getting the phone. The problem i am now worried about is the we don't own the line, it is owned my the uni and only takes incoming calls. Does this now mean NTL can just take this line? If so im in trouble

On the form we sent off the little slip which is the cancellation, but will this work as they will probably get this before that gentleman gives the form to NTL?

I just dont need this to worry about right now with my first week at uni. Any ideas guys? Can i give any of you who work here my address and you make sure it is cancelled?

The guy also told us that the contract only starts from installation and we can tell the engineer to go away and that would be that? I believed him at the time but i think its complete and utter lies.

..I thought NTL was alright until now

Been conned or mislead!

Hi David. Im sorry but I still dont understand why you are so angry at the rep.
He didnt really do you any harm.
You might not have liked him, but I still think that he gave you the best deal that was availble at the time.

Neither the 9 month Student contract nor the Free trial are available anymore

I would like to know more about the presentation he made. Was he rude, or did he say anything untrue?
When he was 'blasting your ears with crap' what do you really mean.
==
I thank you for the opportunity to discuss this, why i sent you a pm.