Legal action taken against Virgin Media throttling practices - Page 24

**Maggy** · 15-03-2009, 19:45

Quote:

Originally Posted by Mike_A

With that, I shall stop posting. We can await the results.

A good idea!

It will be one less thread to moderate for a while..

Mad Ad · 18-03-2009, 10:16

Quote:

Originally Posted by Broadbandings

Ben,

You forgot these ones:

36 - Virgin have a massive data store and the facility to measure usage via IOS robustly has been present for years as demonstrated elsewhere. Virgin could certainly supply this data to customers it would be a trivial amount of additional storage if they don't have it already, and could be linked to the existing self-care system.

37 - Ditto, Virgin have both an initial non-Virgin email address and supply one of their own upon connection, no reason they can't do this either.

Those debating the advertising of 'unlimited' the ASA permit it so long as a certain % of customers do not fall foul of the FUP.

Dont they have 6 months to comply with that? And i dont think its up yet?

Ignitionnet · 25-03-2009, 20:20

I've gotten clarification - apparently VM should be offering customers the opportunity to monitor their usage.

Gary L · 25-03-2009, 20:27

Quote:

Originally Posted by Broadbandings

I've gotten clarification - apparently VM should be offering customers the opportunity to monitor their usage.

That'll be interesting. they say they can't do it even if they wanted to.

they'll just have to abolish STM now

Ignitionnet · 25-03-2009, 20:31

Quote:

Originally Posted by Gary L

That'll be interesting. they say they can't do it even if they wanted to.

That's absolutely not true. Whoever told you that was talking from their hindmost. High quality IP accounting has been part of IOS for years.

Gary L · 25-03-2009, 20:36

Quote:

Originally Posted by Broadbandings

That's absolutely not true. Whoever told you that was talking from their hindmost. High quality IP accounting has been part of IOS for years.

I'm pretty sure it was Alex Brown that said it.

Ignitionnet · 25-03-2009, 20:38

Quote:

Originally Posted by Gary L

I'm pretty sure it was Alex Brown that said it.

Well as I said whoever it was was talking porkies, it's very possible. Being unwilling to offer a facility is very different from being unable to.

BenMcr · 25-03-2009, 20:38

Quote:

Originally Posted by Broadbandings

I've gotten clarification - apparently VM should be offering customers the opportunity to monitor their usage.

In that case then hopefully OFCOM will be having appropriate words with VM

browney · 25-03-2009, 21:15

Quote:

Originally Posted by Broadbandings

I've gotten clarification - apparently VM should be offering customers the opportunity to monitor their usage.

Althought I have no use for this It is something that I thought was lacking as I have had ADSL since 1999-2007 and with almost all the ISP's.

Now with VM I have only been on STM a handful of times as I do my downloading out of peak times and I monitor my usage on my router any way.

nffc · 27-03-2009, 15:26

Quote:

Originally Posted by Broadbandings

I've gotten clarification - apparently VM should be offering customers the opportunity to monitor their usage.

My router does log WAN usage, but only because I put custom fw on it, they should put it in the SACM config pages, or on the website or something.

They should allow you to check your limits, something like netmeter wouldnt work here, because of the amount of data i sling around the local network.

BenMcr · 28-03-2009, 08:26

Somehow I don't think this is going to help the OP case

http://www.cableforum.co.uk/board/20...ase-loses.html

http://news.bbc.co.uk/1/hi/england/n...re/7966625.stm

Quote:

But Judge Robert Severn ruled BT had the right to vary the terms and conditions of contracts and Mr Andrews had been properly informed of all changes

krytonic · 28-03-2009, 10:20

Sorry haven't got time to read thru the whole post lol... How is the case coming along?

AndyCambs · 28-03-2009, 10:43

Quote:

Originally Posted by krytonic

Sorry haven't got time to read thru the whole post lol... How is the case coming along?

What case? The imaginary one?

Ignitionnet · 28-03-2009, 11:34

I have no idea what effect the DD case will have nor how this case is going but hey let the people whose legal experience is watching Law and Order begin offering up their opinions again *takes more of his painkillers to suitably dull senses down to be able to enjoy the thread appropriately*.

BenMcr · 06-04-2009, 11:17

Quote:

Originally Posted by Broadbandings

I've gotten clarification - apparently VM should be offering customers the opportunity to monitor their usage.

Would you mind posting OFCOM's answer in full?