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Old 03-03-2011, 15:29   #3496
frostygills
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Re: TiVo

Can anyone confirm if the TiVo team call from a withheld number? I've had a few missed calls over the last few weeks each from a withheld number. If not, then another VIP20 customer who signed up day one and hasn't recieved anything, other than the std email everyone got.

The excitment of it all is starting to wain and I'm wondering if I can be bothered to pay the £150 up front cost anyway.
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Old 03-03-2011, 15:58   #3497
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Re: TiVo

Quote:
Originally Posted by frostygills View Post
Can anyone confirm if the TiVo team call from a withheld number? I've had a few missed calls over the last few weeks each from a withheld number. If not, then another VIP20 customer who signed up day one and hasn't recieved anything, other than the std email everyone got.

The excitment of it all is starting to wain and I'm wondering if I can be bothered to pay the £150 up front cost anyway.
It was from an 0800 no and displayed on my phone
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Old 03-03-2011, 16:05   #3498
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Re: TiVo

Thanks ronnie, least it's good to know I'm missing the right calls
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Old 03-03-2011, 16:07   #3499
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Re: TiVo

Still nothing here in Oldham, Greater Manchester regarding the raffle draw.
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Old 03-03-2011, 16:12   #3500
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Re: TiVo

Matt not everybody has won LOL
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Old 03-03-2011, 16:17   #3501
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Re: TiVo

Quote:
Originally Posted by frostygills View Post
Can anyone confirm if the TiVo team call from a withheld number? I've had a few missed calls over the last few weeks each from a withheld number. If not, then another VIP20 customer who signed up day one and hasn't recieved anything, other than the std email everyone got.

The excitment of it all is starting to wain and I'm wondering if I can be bothered to pay the £150 up front cost anyway.
3 days this week at about 6pm i've had the phone go, when i answer it there is nobody there. Even leaving it for time to click through to person (30s or so) there is no one there. Number with held... However i don't think it's VM.
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Old 03-03-2011, 16:21   #3502
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Re: TiVo

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Originally Posted by muppetman11 View Post
Matt not everybody has won LOL
Not everyone got to enter
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Old 03-03-2011, 16:24   #3503
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Re: TiVo

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Originally Posted by warrenb View Post
Not everyone got to enter
I know mate total shambles.
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Old 03-03-2011, 17:11   #3504
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Re: TiVo

I am an exisiting XL customer, have registered and was sent the ticket etc but have not had a phone call or anything. I`m not an exisiting S1 customer or anything. On the TiVo community forum there was a Manchester phone no quoted for VM which some folks claimed had resulted in them getting an install. I phoned this no a few days ago and explained that I was an exisiting XL customer etc and could I have a TiVo. It was explained to me that I would not be able to have a box until 1st April and that if I phoned back then they would be able to sort it.
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Old 03-03-2011, 17:13   #3505
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Re: TiVo

Quote:
Originally Posted by Mr Fell View Post
I am an exisiting XL customer, have registered and was sent the ticket etc but have not had a phone call or anything. I`m not an exisiting S1 customer or anything. On the TiVo community forum there was a Manchester phone no quoted for VM which some folks claimed had resulted in them getting an install. I phoned this no a few days ago and explained that I was an exisiting XL customer etc and could I have a TiVo. It was explained to me that I would not be able to have a box until 1st April and that if I phoned back then they would be able to sort it.
So basically the confusion continues
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Old 03-03-2011, 17:20   #3506
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Re: TiVo

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Originally Posted by muppetman11 View Post
So basically the confusion continues
Only to those creating that confusion on here. Not quite sure what is confusing about any of this.
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Old 03-03-2011, 17:21   #3507
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Re: TiVo

There is no confusion apart from everyone here expecting a call at the same time. Staff have a few times mentioned pre reg customers will get called by the end of March and those eventually chosen for the 1000 free TiVo installs will also be called before then.

TiVo is coming and as a few people in the last few days have stated there are installs getting booked and calls being made.
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Old 03-03-2011, 17:28   #3508
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Re: TiVo

Quote:
Originally Posted by Tod View Post
Only to those creating that confusion on here. Not quite sure what is confusing about any of this.
What is confusing is the fact people who have been offered free TIVO haven't been told they've won , some have had emails saying they'll be contacted shortly , some told end of March , CEO office saying it's being rolled out by area , how more confusing can it be. Mersey70 was offered a box he hadn't pre registered and didn't want it.
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Old 03-03-2011, 17:42   #3509
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Re: TiVo

Quote:
Originally Posted by muppetman11 View Post
What is confusing is the fact people who have been offered free TIVO haven't been told they've won , some have had emails saying they'll be contacted shortly , some told end of March , CEO office saying it's being rolled out by area , how more confusing can it be. Mersey70 was offered a box he hadn't pre registered and didn't want it.
As has been posted in this very thread. The CEO office were in correct its not rolling out by area. They would have been told by the end of March. Not the end of March.

If they aren't being told they have won then they are probably VIP customers or the team are just forgetting to mention they are winners.

Rally not confusing at all. But everyone here seems to be adding 2+2 and getting 7.
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Old 03-03-2011, 17:44   #3510
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Re: TiVo

Quote:
Originally Posted by Stephen View Post
As has been posted in this very thread. The CEO office were in correct its not rolling out by area. They would have been told by the end of March. Not the end of March.

If they aren't being told they have won then they are probably VIP customers or the team are just forgetting to mention they are winners.

Rally not confusing at all. But everyone here seems to be adding 2+2 and getting 7.
You must admit though it's bad when the CEO office are providing incorrect information.
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