[Merged] Manchester Proxies.
16-04-2004, 12:55
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#331
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cf.mega poster
Join Date: Jun 2003
Location: Half in the corporeal, half in the etheral
Posts: 37,155
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Re: [Merged] Manchester Proxies.
So just because you lot haven't had bad experiences with NTL, you think others shouldn't complain about it? Kindly remind yourselves how this site came in to being.....
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16-04-2004, 14:17
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#332
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Inactive
Join Date: Apr 2004
Location: Stoke on Trent
Posts: 12
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Re: [Merged] Manchester Proxies.
I had a bad experience that left me with no BB for over 2 months, but CS and TS were good and i was not charged for those months and indeed had a free month.
I am not saying don't complain but surely the complaints and niggles should be constructive. It appears that a lot of complaints are voiced here and not with NTL themselves, and people tar everyone (CS & TS) with the same brush. Additionally shouldn't we praise good service and staff too?
BTW I have nothing to do with NTL, other than being a customer, but I have been very fortunate in having less trouble with NTL than when I subscribed to BT and SKY.
No offence was meant and hopefully none taken.
_________________________________________
Treat others as you would expect to be treated yourself, if not then just kick 'em whilst they're down!
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16-04-2004, 14:25
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#333
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Inactive
Join Date: Jan 2004
Location: Lancashire
Age: 38
Posts: 94
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Re: [Merged] Manchester Proxies.
no no no no no... i understand how frustrating life, ntl, etc sometimes is...
and feel free to whine all you like...
its just i like to see pages where people's problems are solved, or they have a bit of a laugh...
but as they say... whatever turns you on
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16-04-2004, 21:48
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#334
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Inactive
Join Date: Jun 2003
Location: Middleton North West Manchester
Services: up to 30 MEG CF version of Peter Kay
Posts: 1,871
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Re: [Merged] Manchester Proxies.
Quote:
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Originally Posted by hawkseye000
no no no no no... i understand how frustrating life, ntl, etc sometimes is...
and feel free to whine all you like...
its just i like to see pages where people's problems are solved, or they have a bit of a laugh...
but as they say... whatever turns you on
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Well done am assuming no problems with your cable tv, or phone aswell as BB well done
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16-04-2004, 22:31
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#335
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cf.mega poster
Join Date: Sep 2003
Posts: 12,047
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Re: [Merged] Manchester Proxies.
by the way th'engineer I find your signature very accurate, good advice.
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16-04-2004, 23:35
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#336
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Inactive
Join Date: Jan 2004
Location: Lancashire
Age: 38
Posts: 94
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Re: [Merged] Manchester Proxies.
Quote:
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Originally Posted by th'engineer
Well done am assuming no problems with your cable tv, or phone aswell as BB well done
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i'm not sure if that's sarcasm or warmness
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17-04-2004, 00:01
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#337
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Dr Pepper Addict
Cable Forum Team
Join Date: Oct 2003
Location: Nottingham
Age: 62
Services: Aquiss FTTP (900M), Sky Q TV, Sky Mobile, Flextel SIP
Posts: 29,568
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Re: [Merged] Manchester Proxies.
Sarcasm would be my bet 
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17-04-2004, 00:26
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#338
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Inactive
Join Date: Jun 2003
Location: Middleton North West Manchester
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Re: [Merged] Manchester Proxies.
Quote:
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Originally Posted by Pem
Sarcasm would be my bet |
A warm welcome to a new contributor with no Set top box problems or telephone probs not a call to CS
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17-04-2004, 02:08
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#339
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Inactive
Join Date: Nov 2003
Location: Lancs
Services: 3Mbit STB broadband
TV Base Pack
321 Phone
Posts: 108
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Re: [Merged] Manchester Proxies.
Quote:
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Originally Posted by Drewie
I am not saying don't complain but surely the complaints and niggles should be constructive. It appears that a lot of complaints are voiced here and not with NTL themselves, and people tar everyone (CS & TS) with the same brush. Additionally shouldn't we praise good service and staff too?
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OK explain to me this. Why should I call CS/TS on an 0845 number to tell NTL their proxies are shafted? Yes I bitch on here because I won't pay for the privelage of debugging NTL's network for them. The proxies caused problems in the past hence why they where switched off. NTL knows this and yet still switched the proxies back on.
The above said I have 'tried' emailing NTL about the issues and pretty much as I expected got a totally useless almost unrelated response from them. I replied saying as much and received no further contact.
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17-04-2004, 02:11
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#340
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cf.mega poster
Join Date: Nov 2003
Location: Reading
Age: 41
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Re: [Merged] Manchester Proxies.
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Originally Posted by DVS
OK explain to me this. Why should I call CS/TS on an 0845 number to tell NTL their proxies are shafted? Yes I bitch on here because I won't pay for the privelage of debugging NTL's network for them. The proxies caused problems in the past hence why they where switched off. NTL knows this and yet still switched the proxies back on.
The above said I have 'tried' emailing NTL about the issues and pretty much as I expected got a totally useless almost unrelated response from them. I replied saying as much and received no further contact.
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phoning c/s is free... if you complain about a technical issue, they will transfer you to t/s anyway... and that will be free too.
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17-04-2004, 02:15
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#341
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Inactive
Join Date: Nov 2003
Location: Lancs
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Re: [Merged] Manchester Proxies.
I learn something new every day 
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17-04-2004, 02:34
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#342
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Inactive
Join Date: Jun 2003
Age: 57
Posts: 5,566
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Re: [Merged] Manchester Proxies.
If you ring the CS number and click on the option for Broadband faults it automatically transfers you to tech support
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17-04-2004, 07:41
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#343
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Inactive
Join Date: Jun 2003
Location: Middleton North West Manchester
Services: up to 30 MEG CF version of Peter Kay
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Re: [Merged] Manchester Proxies.
Quote:
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Originally Posted by Debsy42
If you ring the CS number and click on the option for Broadband faults it automatically transfers you to tech support
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Debsy is right about that you dial 151 then press the option, as said before if you have problems ring.
Remember if you ring it it may get sorted, its not the proxies its the load balancing software wccp (as told to me by TS).
The proxies you can check by specifying one
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17-04-2004, 07:51
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#344
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Guest
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Re: [Merged] Manchester Proxies.
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Originally Posted by th'engineer
A warm welcome to a new contributor with no Set top box problems or telephone probs not a call to CS
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I get the feeling you dont like users posting if there service is ok, But there again that does make good reading does it 
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18-04-2004, 17:37
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#345
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Inactive
Join Date: Jun 2003
Location: Middleton North West Manchester
Services: up to 30 MEG CF version of Peter Kay
Posts: 1,871
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Re: [Merged] Manchester Proxies.
Quote:
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Originally Posted by Bill C
I get the feeling you dont like users posting if there service is ok, But there again that does make good reading does it |
Not at all Bill you should know me better than that by now 
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