[Merged] NTL Email Issues

[swoop101]

Originally Posted by threadbare

there are no email issues, listed on the server status page, at present - what error message do you get?

I beg to differ, the E-mail is flagged with a red ball on the server status page from 14may

Originally Posted by swoop101

I beg to differ, the E-mail is flagged with a red ball on the server status page from 14may

Yeas it's working but very haphazardly.I know this because I keep getting email notifications from here all out of order.

Incog.

[threadbare]

Originally Posted by swoop101

I beg to differ, the E-mail is flagged with a red ball on the server status page from 14may

apologies let me be a little more precise in what i meant. there are no issues sending emails on SMTP at the moment although POP3 is still intermitent with server timouts

[swoop101]

Let you off then.

[poolking]

Originally Posted by pastaman

Problems here in Hove. Can't send an email with a 600k attachment. I'm on 600k so it shouldn't be a problem. It's intermittently like this for a week or two. What have NTL done that's led to this degradation of service?

I think its called "attempting to upgrade the service so it works better"

I think they should upgrade the senior management at the same time as well, get rid of all the money grabbers and put people in place who care.

[threadbare]

Originally Posted by swoop101

Let you off then.

hee hee - didn't check really - but as i recalled the problems were pop3

[Chrysalis]

threadbare I doubt ntl not announcing a problem means the service is fine, my email hasnt worked since I signed up 9 months ago.

On average I would guess 33-50% authentication attempts fail when downloading emails
Average 2 days for emails to get to me
Average 5 days for emails to arrive elsewhere when I send
Never successfully sent an attachment

Apart from the national outages which occasionally affect me - my e-mail works fine.

[Jonboy]

my email has been the pits all afternoon i blame the government

[greencreeper]

Came home and found my little pink Spampal brolly swizzling because it was stuck trying to authenticate with the POP server and The Bat was reporting a broken connection (to Spampal) The funny thing is that email worked fine during the time the status page said there were problems

ntl e-mail has been iffy for the last two or three weeks down here in Portsmouth.

Sometimes it times out or can't access the mail server when downloading messages and uploading often takes *ages* or requires multiple attempts

[Toreador]

I was getting timeouts on Friday morning. Then they put up the 'email problems' item on the status page, after which time the problems went! All was OK over the weekend, but from this morning I get a timeout about 95% of the time. The status page now mentions problems sending, but strangely that's the only thing which is working for me every time

[banjo]

I cannot send or receive e-mail at the moment, I keep getting this error message= The connection to the server has failed. Account: 'pop.ntlworld.com', Server: 'smtp.ntlworld.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

any ideas anyone, thanks

[Toreador]

Keep trying. Whenever I get a failure I just retry, the current success rate is about 1 in 20.

[poolking]

Having intermittent problems here in Stafford.