13-07-2003, 08:49
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#16
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cf.mega poster
Join Date: Jun 2003
Location: Half in the corporeal, half in the etheral
Posts: 37,181
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My install yesterday went fine. The engineer, although sporting questionable personal hygiene seemed to know what he was doing. Apparently he's the leader of one of NTL's Counter-Strike clans, or so he said. 
Anyway, I normally have all the channels but so far I'm still stuck on the base pack, NTL reckon they'll be on within 24 hours of the install. OK so that's this afternoon but going on NTL's track record, what are the odds on my still not having the channels I want by the end of today??
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From Jim Cornette:
“Ty, Fy, bye”
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13-07-2003, 15:44
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#17
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Inactive
Join Date: Jun 2003
Location: Whitworth
Age: 55
Services: Sky Q, Bt Infinity
Posts: 1,546
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Quote:
Originally posted by Russ D
The engineer, although sporting questionable personal hygiene
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LOL Thats quote of the week.:p
Hope your channels turn up mate but I have this strong doubt you'll be on the phone to them soon.  Though there is a first for everything.
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13-07-2003, 16:06
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#18
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cf.mega poster
Join Date: Jun 2003
Location: Half in the corporeal, half in the etheral
Posts: 37,181
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We had to keep the windows open for half an hour afterwards.... 
Ntsmellworld or what.....
__________________
From Jim Cornette:
“Ty, Fy, bye”
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14-07-2003, 20:29
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#19
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cf.mega poster
Join Date: Jun 2003
Location: Half in the corporeal, half in the etheral
Posts: 37,181
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Anyway, my channels STILL have not come back on ("You'll get them within 24 hours? Well done again NTL....) so I phoned CS and spoke to 'John' in Cardiff who was very helpful and professional, but at the end of the day, due to a 'computer glitch' I'm still looking at another 24 hours...... 
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From Jim Cornette:
“Ty, Fy, bye”
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14-07-2003, 20:33
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#20
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Inactive
Join Date: Jun 2003
Location: In your head
Posts: 493
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Quote:
Originally posted by Russ D
Anyway, my channels STILL have not come back on ("You'll get them within 24 hours? Well done again NTL....) so I phoned CS and spoke to 'John' in Cardiff who was very helpful and professional, but at the end of the day, due to a 'computer glitch' I'm still looking at another 24 hours......
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Go and enjoy the weather and forget about your tv channels
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15-07-2003, 09:06
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#21
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Inactive
Join Date: Jun 2003
Location: NW UK
Posts: 3,546
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Russ, it's a small point, but sometimes you can "persuade" the hit to go through a little faster believe it or not by initiating a STB Reset. I think this is because when the box is reset it polls for updates and can occasionally request its own hit.
when I had trouble and was waiting for a channel activate hit I found that by resetting the box it came on with the channels a lot faster (same for the broadband hit)
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20-07-2003, 14:18
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#22
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Inactive
Join Date: Jul 2003
Location: Reading
Posts: 299
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Quote:
Originally posted by Russ D
Anyway, my channels STILL have not come back on ("You'll get them within 24 hours? Well done again NTL....) so I phoned CS and spoke to 'John' in Cardiff who was very helpful and professional, but at the end of the day, due to a 'computer glitch' I'm still looking at another 24 hours......
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Nice to see a ntl: worker getting stuffed for a change! At least you now know how we feel when we have the same problems!!
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20-07-2003, 14:31
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#23
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
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Quote:
Originally posted by Stephen Robb
Nice to see a ntl: worker getting stuffed for a change! At least you now know how we feel when we have the same problems!!
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Russ WAS an NTL employee. He isn't now..
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