Geographic 01 number for support? - Page 2

24-03-2006, 00:32

Quote:

Originally Posted by RustMan

The lovely Geordie telling you to dial the 0845 number tells you the max rate from a BT line ... but fails to mention ntl:. Am I the only one who finds it strange that an ntl: support line doesn't support callers from its own network?...

That's probably because BT's rates for 0845 & 0870 are cheaper than ntl's.

orangebird · 24-03-2006, 10:14

Quote:

Originally Posted by Shaun

For main customer service (150/0800 052 2000) the old Nottingham number still seems to work.

0115 9522222

Not too sure about a number that equates to the new BB TS though.

Still at least the Nottingham number will be included in peoples call plans.

Can't see this as anything more than a cynical money making ploy though. How it costs them to provide a freephone number on their own network is beyond me.

Even if they can't afford the cost of calls from outside the network they could have kept 150 and provided a geo number for external callers. Guess that doesn't generate any cash to give to the shareholders though does it!

Edit - Just checked the unverified numbers list on saynoto0870 and they have two numbers, one for Bromley platform and one for Langley - no menu either!

01256751047 Langley

01256751046 Bromley

Problem with both those numbers is that they're Hook numbers - there's not C/S, faults, TS in Hook. I'm not sure that those numbers are correct...

Ignition · 24-03-2006, 10:34

01256 = Basingstoke area code.

I pity the poor sods on extensions 1046/7