10meg PROBLEMS

[Brucie]

Hi, first post
I too have the 4meg line, which got upgraded a few days ago (falkirk area), but have never been able to download over 235kb/s.

I just did the speedtest from the link above, and it had some interesting results:

Downstream 1686 Kbps (210.8 KB/sec)
Upstream 360 Kbps (45.0 KB/sec)

Now the 4meg line isn't suppose to have the upstream changed (13kb/s) :o
Very strange, but hopefully it's just teething problems from the transition, although I wouldn't complain if the upstream stayed like that

[Andrewcrawford23]

Originally Posted by Brucie

Hi, first post
I too have the 4meg line, which got upgraded a few days ago (falkirk area), but have never been able to download over 235kb/s.

I just did the speedtest from the link above, and it had some interesting results:

Downstream 1686 Kbps (210.8 KB/sec)
Upstream 360 Kbps (45.0 KB/sec)

Now the 4meg line isn't suppose to have the upstream changed (13kb/s) :o
Very strange, but hopefully it's just teething problems from the transition, although I wouldn't complain if the upstream stayed like that

Well beening in the falkirk area to and beening upgraded to 10mb i to get between 200-400k from most places but i can get upto 2mb/sec from newsgroups and blueyonder servers it really depends n the place your downlaoding from if they have the uplaod bandwidth to match

I also get anyway up to 60-70kb/sec upload speed but normally 35kb/sec

though weirdly i was upgraded weeks ago right on the dya the blueyonderpage said the upgrad ein castlecary had been complete

EDIT: aslo i have never got full speed accordign ot them test ever

[arthurdollar]

Hey All,
My first post on the forum, I've recently been upgraded to the BY 10Mb service from the 4Mb service. But I also had noticed some dips in the service a few weeks before the upgrade. Whilst using the 4Mb service I had consistent speeds on Usenet downloads of around 450 to 500KB and off places such as MS I would get just over 500KB most the time, which as you can imagine I was very pleased with. A few weeks before my upgrade I noticed that I would be lucky if my speeds exceeded 250KB, I put this down to the ongoing upgrade work and thought perhaps things will improve after the upgrade. How wrong a person can be, since upgrading most evening I'm lucky if I get over 250KB on Usenet, it generally stays around 130KB and occasionally peeks as much as 300KB. So having gone through several processes of elimination, I've reached the point of confusion.
My set up consists of the Motorola SB5100 and a linksys Router, so I have removed the router and connected directly through the modem, and immediatly noticed an increase of around 100KB,the strange thing is, I have no problem getting full speed from say MS and get around 1/ 1.2Mb a second, but even connected directly to the modem, my usenet speeds rarely peek beyond 400KB. Naturally I have called BY and they have said there's nothing wrong with my line etc, and were unable to offer me any kind of a solution, what I did notice, was after connecting to the modem GUI and checking the log files, the log files suggest that BY are trying to push out a SW update to my modem when it looks for a DHCP, but it gets an error stating the config file is incorrect or a wrong version, I told the helpdesk at BY about this but they dismissed it. sO currently I enjoy full speed most of the time from websites like Microsoft, but the second I try using Usenet (Newsgroups) the speeds drop considerably, I've attempted to change my usenet ports to say 80,23,25 and still the speeds remain well below what they should be. I'm at a loss now, so if anyone can help or make some constructive suggestions, they will be very much appreciated.

[N3m3sis]

Hi arthurdollar
Try this. Go back to the modem control panel and pick configuration on the right hand side of the panel.
Make a note of what your upstream channel is and then change it. (ie:- if it is 3 then change it to 1.)Save the changes then reboot the modem(button at the bottom of the panel, then go to where your downloads are worst affected by the speed drops(usenet?) and download from there and after about 3.5 mins check what your download speed is.
Back to the modem control panel and change the upstream channel again to the next number (2?) and go through the whole process again.
Repeat until the modem control panel shows that you have gone back to an upstream channel you have already tested then stop. Check the values you have got for each upstream and change the upstream channel in the modem control panel to the one that has given you the best downstream value. Save the changes and reboot the modem then leave it there and test over 48 hours to see if your downloads have improved.

[arthurdollar]

Hey N3m3sis, thanks for the reply. I did have a go at that early on in the week,I had read it in one of the other threads, but didn't do a very exstensive test.Current channel is 6, I started off at 1 and couldnt seem to even connect on all channels up to 5 so I will have another go at that over the weekend. I will reply back with my results. Thanks again for the suggestion.