I got home last night and checked the V HD box and the HD channels were there

However my Sky Sports channels were missing on both boxes
Had to spend another hour on the phone to get it sorted. The first guy kept telling me that I wasn't subscribed the Sky Sports. I was finally put through to someone who managed to sort it.
I then thought that I had better check my bill but that's a whole new story so I won't bore you with that just now.
Thanks for all your help.