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Services: Tivo XL - Sky Sports + Movies HD
V+HD Box
152meg BB
M Phoneline
Posts: 18
Re: Cheeky Virgin!!!!
Quote:
Originally Posted by HD addicted
Ok thank you to those who replied seriously. Just called retentions and they actually gonna install Tivo on the 18th. Im not gonna lose the discount and also had the 40 quid installation taken off the bill! Sorted!
When i called retentions the other day they wouldn't discount the installation and my deal is a retention deal too, how you manage that Although i am waiting for a email regarding a special offer.
Services: Virginmedia. Tivo. Phone M. Broadband L. Mobile.
Posts: 43
Re: Cheeky Virgin!!!!
Quote:
Originally Posted by gtfc1984
When i called retentions the other day they wouldn't discount the installation and my deal is a retention deal too, how you manage that Although i am waiting for a email regarding a special offer.
I told them I was very upset. The girl over the phone (Dawn) was very kind and we flirt a bit too
She recognized the cluck up they made earlier on.
I've been confused if to leave VM and go to Sky cos Im not happy with losing channels and see Sky customers getting always more, but I decided to stay with VM cos of the Tivo. So waited for the 500 to arrive and finally today called them.
I actually pay £.72 thanks to retention cos I wanted to leave already few months ago so they give me a discount. Everything was ok, so £.49.99 for the box (fine), £.40 for the installation (fine) and £.3 a month extra (fine) until she says, it will be £.90 a month! Why??? Because you lose the discount retention has given you!!!
How cheeky is that?! So just for a box I'll have to pay almost £.20 more a month!? I already give VM around £.200 between mobiles and XL package!
This is it for me! It's a joke! Improve your TV package first!
Bye Virgin! Hello SKY!!!
£200 a month for vm services, that's a lot. What is your job may I ask?
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Although i am waiting for a email regarding a special offer.
You rumbled me!!!!!
Re: Cheeky Virgin!!!!
