VM 2mb to get free 10 mb upgrade?

[stevo17]

hi thanks for the heads up. I have 2 mb standalone and pay £10 pm, could i ring vm tommorrow and get m 10 mb fo £12 pm? or do i have to wait until may?

[BenMcr]

You will have to wait until May

And you won't get the £2 increase until your £10 offer runs out

[Tarantella]

Originally Posted by BenMcr

You will have to wait until May

And you won't get the £2 increase until your £10 offer runs out

By which time ,if I am correct, the price for 10mb bb will be the same as if you continued into a 2nd year of contract with the 2mb bb?


In which case, for those wishing to have at least a further 12 months contract with virginmedia, taking up the upgrade bundle offer of tv, phone and 10mb for £14 a month would save money, would it not?

[BenMcr]

Not really as its £14 + £11 line rental = £25

Wheras BB M once any offers run out will be £20 from 1st May (or £21.25 on paper bills)

[Basisboy]

Can anyone tell me what the difference (apart from £10) between a 2MB / 4MB -> 10MB upgrade and an existing 10MB connection?
Surely if downgraded to 4MB and was then upgraded I'd be better off per month?
I don't think VirginMedia got the marketing right here ....

Cheers

[nomadking]

I'm on BB M, TV XL, Phone M for £50/month paid by DD with ebilling at the moment. If I upgrade BB to L and agree to a new 12 month contract, will I end up paying £34.50 for first 3 months and £46/month thereafter plus £50 credit on my bill according to build your own bundle section of VM website? That would be a saving of £84.50(3x£11.50+£50) and £4/month and as the website says that the prices are the new ones(ie from 1st May 2009) that would include any suggested £2/month increase.

*Some of our prices are changing on 1st May 2009, and all the prices on this website are the new prices. We've updated the prices on our website now because we bill for our services in advance

[BenMcr]

No you won't - as you already have all 3 services you cannot order them as new online which you need to do to qualify for the £50 online order credit

Also as you already have XL tv you would not qualify for the 3 month TV reduction

You probably would be able to get the £46 bundle though

[chuzzlemonkey]

Originally Posted by Basisboy

Can anyone tell me what the difference (apart from £10) between a 2MB / 4MB -> 10MB upgrade and an existing 10MB connection?
Surely if downgraded to 4MB and was then upgraded I'd be better off per month?
I don't think VirginMedia got the marketing right here ....

Cheers

I don't think you've got your information right either. There is no 4mb service and hasn't been for a while.. And there currently is no downspin option from BBI:L anyway.

[nomadking]

Contacted CS, they offered £1.50 extra for move to BB XL, but £7 extra for BB L which seems silly.

Put through to customer relations and was offered(didn't threaten to leave or anything like that, just asked for a bundle deal) £38.75/month(was £50) on an 'indefinite basis' moving from BB M to L. That's better than the deal for new customers. Upgrade to BB L was even done quickly whilst still on phone. Paying £11.25/month less for an improved service. Result.

[chuzzlemonkey]

Originally Posted by nomadking

Contacted CS, they offered £1.50 extra for move to BB XL, but £7 extra for BB L which seems silly.

Put through to customer relations and was offered(didn't threaten to leave or anything like that, just asked for a bundle deal) £38.50/month(was £50) on an 'indefinite basis' moving from BB M to L. That's better than the deal for new customers. Upgrade to BB L was even done quickly whilst still on phone. Paying £11.50/month less for a improved service. Result.

Sweet! Looks like you've managed to get a retention deal you lucky thing!

See, and people say that VM never give existing customers anything