Problems about upload speed

[Ignitionnet]

Something else actually, the download speeds you are providing are impossible with those upload speeds, could you try another tester such as http://www.speedtest.bbmax.co.uk ?

[shadyrome]

Testing ping, doesn't work.

[Ignitionnet]

http://www.thinkbroadband.com/speedtest.html

Your browsing seems ok for such a heavily degraded upstream and the 2000 connections / minute the other test gave on your '22kbps' upstream also makes me dubious.

[shadyrome]

i get 2300kb download speed but my uploading isn't working... it stays there for like 3mins... and still remain the same. Should i get a new modem from virgin media? motorola sb4200 should work fine since my internet is only 10mb..

Edit, do i get a free modem from virgin media if i request one?

[moaningmags]

Originally Posted by Broadbandings

You do need to call in.

330.75MHz on downstream is correct as you are in Warrington which, along with other ex-CWC areas, uses a different frequency plan to Telewest areas.

This wouldn't cause the poor upload anyways.

Hence why my original post said to ignore if ex-ntl. Unusual for SB4200s to be used in ex-ntl.

[shadyrome]

Hey guys, did a test again this time at night time. Its not back to normal yet, should be 450k atleast. Maybe the problem is virgin media side?

Edit, are they upgrading my internet? Since my internet is 10mb and that new result shows 20mb download speed(well 17mb)

[moaningmags]

You're on 20MB not 10 going by the reading above, so your upload should be 768kbps.

[shadyrome]

Originally Posted by moaningmags

You're on 20MB not 10 going by the reading above, so your upload should be 768kbps.

I always been 10mb, did 10mb upgraded to 20mb? Maybe virgin media is fixing the upload speed? it can't be my problems

[moaningmags]

10Mb was upgraded to 20Mb a long time ago now.

[shadyrome]

are you sure? i am on large, even the website says 10mb.

http://allyours.virginmedia.com/html...al_size_l.html

[moaningmags]

How much do you pay for your broadband before discounts?
XL is £37 and is 20Mb
L is £25 and 10Mb

If you are actually on 10Mb, then you're getting higher download speeds than you should be.

[shadyrome]

Always pay £25 for 6-7 years now with telewest boardband. Never have discount since i been with them for that long.

[moaningmags]

Could your modem is faulty, resulting in higher than normal download rates while at the same time reducing your upload.
If it was me I'd call in and have them troubleshoot it with a view to replacing the modem.

[General Maximus]

£25 is correct for L. In the old days 10mbit used to be £35 as the top tier and then it went to £37 for £20mbit

[shadyrome]

524k was fast in the old days with telewest shouldn't be my modem it was working fine last week, i keep thinking it could be virgin media problem?

Just did a test again, my upload improved abit more my download speed 30mb what the hell?