Research shows that most want a limited service.
17-05-2008, 18:17
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#16
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cf.mega poster
Join Date: Jul 2004
Location: chavvy Nottingham
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Re: Research shows that most want a limited service.
Quote:
Originally Posted by Stuart C
It is entirely possible that they have surveys that say this. It's also entirely possible that the question was cleverly phrased to get that result.
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Or that the question wasn't fixed, but that they didn't speak to people who would give an answer more representative of their customers or the UK as a whole, because those people didn't want to take part.
A survey is only as good as those who are interviewed.
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17-05-2008, 18:43
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#17
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Inactive
Join Date: Mar 2005
Location: Wales
Posts: 2,509
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Re: Research shows that most want a limited service.
Quote:
Originally Posted by Gary L
With Virgin ADSL they work it out another way. they do a raffle at the end of the week, and who ever downloaded the most for that week gets dropped to 80Kbit/s for a whole week. it's really exciting!
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lol best laugh all day
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17-05-2008, 19:07
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#18
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cf.mega poster
Join Date: Sep 2007
Posts: 16,324
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Re: Research shows that most want a limited service.
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18-05-2008, 08:44
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#19
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Inactive
Join Date: Jan 2008
Posts: 160
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Re: Research shows that most want a limited service.
I went to a friends house to fix his network (uses ADSL) he was only synchronising at 800kb :o
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18-05-2008, 16:41
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#20
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Inactive
Join Date: Mar 2004
Services: BB:M, TV:XL, Phone:M, Loyalty
Posts: 2,516
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Re: Research shows that most want a limited service.
Ofcom/ASA or whoever should ban them using the the term "unlimited" on services which are subject, not to abuse based limitations, but to what are clearly becoming service defining conditions.
The truth, is most people have no problem with any restriction that does not affect them, and the use of a complex system of time based quotes bamboozles the average punter, compared to a clear quota.
Comparing with Sky (BB on top of Sky subscription):
Base (free) - 2GB monthly quota = "dialup replacement"
Mid (£5) - 40GB monthly quota
Max (£10) - "unlimited", subject to an as yet undefined FUP.
http://www.pcplus.co.uk/news/home_ne...ould_be_banned
http://www.theregister.co.uk/2007/05/02/ispa_fair_use/
Good grief!
Quote:
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The policy has drawn criticism from within the industry too, with BT's Plusnet, and Virgin Media calling for more transparency.
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Virginmedia's STM is the complete opposite of transparency.
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18-05-2008, 17:09
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#21
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Inactive
Join Date: Apr 2008
Services: Virgin - BB,TV,Phone
Sky box - with no sub
Freeview - idtv
Posts: 270
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Re: Research shows that most want a limited service.
... as it is hidden away on a separate page, with no links to it from either the T&Cs, AUP or the sales pages.
Customers are not notified of it's existence nor are they informed of changes to it.
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18-05-2008, 17:15
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#22
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Join Date: Mar 2007
Location: Leeds
Age: 36
Posts: 5,253
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Re: Research shows that most want a limited service.
That's the thing, VM don't have a download limit. You can download as much as you want with them, but it comes at a price if you like watching TV shows online using services such as iPlayer.
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18-05-2008, 17:24
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#23
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Inactive
Join Date: Apr 2008
Services: Virgin - BB,TV,Phone
Sky box - with no sub
Freeview - idtv
Posts: 270
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Re: Research shows that most want a limited service.
Irrespective of whether you consider the term 'unlimited' to be misleading or not, the statement this thread is based on is plain stupid.
As a VM broadband customer would you prefer:
a) an ulinited connection with no traffic management, which means you will get full speed (subject to nework conditions).
b) an unlimited connection with traffic management meaning you will have your speed reduced by 75% for up to nine hours (when the trial is rolled out).
Er... b) please. I don't mind paying for 10mbps but only getting 2.5mbps for half the day
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18-05-2008, 19:05
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#24
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Inactive
Join Date: Aug 2006
Posts: 283
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Re: Research shows that most want a limited service.
If you are not Happy with virginmedia its simple Leave them .The grass is not always greener on the other side you know
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18-05-2008, 19:32
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#25
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Inactive
Join Date: May 2008
Posts: 286
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Re: Research shows that most want a limited service.
I already have a limited VM 2mb service which is fine as long as I don't watch iPlayer programmes for more than an hour in the evening!
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18-05-2008, 21:05
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#26
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Inactive
Join Date: Oct 2007
Posts: 623
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Re: Research shows that most want a limited service.
In my honest opinion i love stm because it gives a good connection between the hours most people want to use it just imagine all the leechers school kids downlaod of of limewire etc without stm the network would grind to a halt but with stm they all get capped freeing up bandwith from the ubr thush a better connection for the not so heavy downlaoders.
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18-05-2008, 21:09
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#27
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Inactive
Join Date: Feb 2008
Location: Swindon
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Re: Research shows that most want a limited service.
<Edit Rob: deleted>
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18-05-2008, 21:20
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#28
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The Invisible Woman
Cable Forum Mod
Join Date: Jun 2003
Location: between Portsmouth and Southampton.
Age: 73
Services: VM XL TV,50 MB VM BB,VM landline, Tivo
Posts: 40,365
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Re: Research shows that most want a limited service.
Quote:
Originally Posted by Jonathan90
In my honest opinion i love stm because it gives a good connection between the hours most people want to use it just imagine all the leechers school kids downlaod of of limewire etc without stm the network would grind to a halt but with stm they all get capped freeing up bandwith from the ubr thush a better connection for the not so heavy downlaoders.
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Yes but I'm not a heavy downloader and I can fall foul of the STM any time.I would far rather VM actually went after the heavy downloaders and sorted them out instead of penalising me for occasionally downloading just above the STM limit set for 2MB.It's really annoying when I've purchased something for my 3D art and I have to wait to download it whenever the STM doesn't kick in...It was easy to know when that was at one time.Now we don't know quite when we are safe..we just have to trust to luck it would appear.
Even with the downloading that I do I still don't come anywhere near what some heavy users do and I feel quite peeved since VM changed the rules again without telling anyone first.
Anyone else would tell their customers about changes to their service BEFORE implementing them but not VM apparently.
__________________
Hell is empty and all the devils are here. Shakespeare..
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18-05-2008, 21:42
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#29
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Inactive
Join Date: Oct 2004
Location: Virgin Islands
Age: 80
Services: VM Phone
152 Meg.
Posts: 1,552
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Re: Research shows that most want a limited service.
I recently received a questionnaire from the NHS, they have my details due to my Mother having had treatment with them, I haven’t been to the GP for 42 years myself, anyway, the questions were presented in such a way that if I had wished to diss them I wouldn’t have been able to.
No matter what box I ticked they would have come out of it in a good light, needless to say it went straight in the shredder.
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18-05-2008, 23:14
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#30
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Guest
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Re: Research shows that most want a limited service.
Only between 4 - 12pm for a week they get a 512 connection I prob would get that with ADSL my lines are **** for ADSL
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