Connection speed changed without my knowledge!!

[marky]

Originally Posted by Mal

So is it worth ringing tech support to see if it is what the original poster said?

i'm no pro but i'd phone and ask you never know

[stairpotato]

Would you f***ing believe it!!

They've only gone and done it again!! No one can tell me why it keeps happening - if any sensible NTL people are in - can someone please either a) investigate it - or b) escalate it to someone that can?

Thanks

[Downloads]

Tue, 30 Aug 2005 20:22:18 GMT
1st 128K took 532 ms = 246376 Bytes/sec = approx 2050 kbits/sec
2nd 128K took 547 ms = 239620 Bytes/sec = approx 1994 kbits/sec
3rd 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
4th 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec

Hi, i ran this off Robin's speed test and i wondered if this
is what i should be expecting? I am on a 3meg connection. I
downloaded a file yesterday while on the phone with tech
support and it downloaded at about 270k i think.

Thanks very much in advance!

[qfred]

they look like 2mb speeds.

[Downloads]

Thanks for that i called Broadband Support yet again and got someone more in the know, he's reset my modem completely and am now getting 3meg yay!

Tue, 30 Aug 2005 22:47:47 GMT
1st 128K took 359 ms = 365103 Bytes/sec = approx 3038 kbits/sec
2nd 128K took 360 ms = 364089 Bytes/sec = approx 3029 kbits/sec
3rd 128K took 343 ms = 382134 Bytes/sec = approx 3179 kbits/sec
4th 128K took 360 ms = 364089 Bytes/sec = approx 3029 kbits/sec

The proof!

Another successful ending.