Data Protection Act

[Russ]

Originally Posted by gary_580

As someone who works for an insurance company TODAY (admittedly not in a customer service capacity) i can assure that is not the case. Its down to the companies interpretation of the rules. Certainly with some companies self renewing still requires a signature as you have to confirm that none of the details have changed

In that case it's a matter of each company's policy - with Admiral it is self-renewing.

[Frank]

Originally Posted by AndrewJames

If a site say a chat site holds data on what commands ( trace,ban,removeban,new photoimage for profile etc ) and other stuff, and they call this a admin log.

Now they state this is moderator only information and not relevenat to me through the DPA, and refuse to let me view it.

Is this legal?

It depends what information you are talking about. You are entitled to be provided with any personal information that any sites holds in relation to your account. However, there are strict criteria that you have to satisfy to get such information, such as prove who you are, etc etc. You also have to put in a formal subject access request. It's all explained at the Information Commissioner's website.

[AndrewJ]

Thanks Frank

I don't know what is stored about me more administrator command logs onto my account used there, however being as this account does contain in there LSU my address and name and even the last time I purchased a chat premium add on.

I shall check into this one more.

[Russ]

If you're on about Lycos chat then do a google...

[AndrewJ]

Russ_d are you on "the chat" and I think I know about a certain UG.

PM us ya lycos chat username :P may shock you to find out mine