myntlhome.com to close - Page 2

jrhnewark · 30-01-2005, 19:08

I always send emails to support.midlands@ntl.com - which is probably wrong?

As I say - I've had tech support problems dealt with via this address - but my complaint about new caps/downstream speeds, was never replied to.

Derek · 30-01-2005, 19:10

It sounds about right. Not one of the addresses my department looks after but is in the right format.

jrhnewark · 30-01-2005, 19:15

Quote:

Originally Posted by dezzo

It sounds about right. Not one of the addresses my department looks after but is in the right format.

Thanks for that anyway - I can't find any record of even sending it now!

I might resend it in a couple of weeks.

Chrysalis · 02-02-2005, 07:57

dezzo what email address to get to your department, and does your call centre only get calls from specific regions?

I am unable to find a uk call centre that will deal with my area.

Derek · 02-02-2005, 16:52

Quote:

Originally Posted by Chrysalis

dezzo what email address to get to your department, and does your call centre only get calls from specific regions?

For Leicester I think it's nottingham. I'll double check.

Currently my dept only deals with certain areas like Scotland, Wales, Northern Ireland, Luton, Milton Keynes and a few others.

Chrysalis · 03-02-2005, 09:59

ok thanks