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Originally Posted by Chris T
I have no idea how BT will run their cable from the street to your flat. Presumably they will be able to get access to the dry riser, but I would have thought some arrangement will have to be made with the management company that runs the building if this is the case.
BT has an obligation to put a line in to your flat if you ask them, and if it is practical, but do bear in mind that if they have to start running cables from the street to your flat, they can and will charge you for the installation. You have to ask if it really is worth your while to change...
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Hi, and thanks. Yes, I'm confused about the whole master socket thing. I unscrewed the plate where the phone wires and Sky wire is attached and they are both just wired to another chunky wire which disappears into the wall, naturally leading to the dry riser. I have a hunch... merely a hunch... that any phone reconnections would go via the riser, but I might have to check with my management company.
The reason I need to change is that NTL have categorically said that broadband is not available in my area and there is no presumed or firm date for if and when it will be. And, simply, I need broadband now.