New Speed Upgrades 8th March. (Part 3) - Page 19

lardboy · 08-03-2005, 07:22

Quote:

Originally Posted by Neil

And you're likely to get people queueing up to help you with comments like that aren't you?

But it's not an insult I mean that the people that frequent this board tend to be more intelligent than most of the people in charge at NTL.

Neil · 08-03-2005, 07:22

People-I've added a poll to this thread for those who have been upgraded to vote in.

Please vote according to what part of the ntl franchise area you fall into so we can follow the upgrade's path.

If you're unsure as to whether you are Bromley or Langley supplied, then please just ask.

[Edit]-2 x Extra vote options added for those who haven't been upgraded.

chris1234 · 08-03-2005, 07:22

never know

Paul K · 08-03-2005, 07:23

Quote:

Originally Posted by Sibbo

Quote:

Originally Posted by uni

Notts is enabled for 3 Mb goto http://www.ntlworld.com/data-feeds/e...tierMigration/ clicked on upgrade your modem then on Upgrade to 1.5 entered details and was given option to upgrade to 3Mb

06:30 am

Are you sure this is the way to do it? I'm sure that this web page was there a couple of weeks ago, and that it was the way to upgrade from the old speeds e.g. the paid way

The link is now triggering the new speeds in the areas that are enabled, if your area isn't ready then it tells you it can't do it. See posts above

chris1234 · 08-03-2005, 07:23

can u explain my area plz... manchester sacm 1.5meg ntl. through a white cable =/

Aragorn · 08-03-2005, 07:23

Just upgraded from 750k to 2Mb in GU14

Speed test shows:

1st 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
2nd 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
3rd 128K took 532 ms = 246376 Bytes/sec = approx 2050 kbits/sec
4th 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec

Neil · 08-03-2005, 07:26

Quote:

Originally Posted by chris1234

can u explain my area plz... manchester sacm 1.5meg ntl. through a white cable =/

Bromley.
__________________

Quote:

Originally Posted by Aragorn

Just upgraded from 750k to 2Mb in GU14

Speed test shows:

1st 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
2nd 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
3rd 128K took 532 ms = 246376 Bytes/sec = approx 2050 kbits/sec
4th 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec

Please-we don't need to see speed test results, we'll take your word for it.

trancesphere · 08-03-2005, 07:27

What area is Derby in ?

d0pey · 08-03-2005, 07:27

Just spoken to someone in technical and they have told me a letter is being sent out with the exact date you will get your upgrade. There is also going to be a microsite setup where you can put your details in to do with the upgrade.

Toto · 08-03-2005, 07:28

New section in the ntlworld user policy. Section 2

http://www.home.ntl.com/page/userpolicy&source=ntlworld

Quote:

* Excludes customers who subscribed to ntl's 1 Mb Broadband service with 3 Gigabyte monthly usage allowance on, or after, 8th March 2005. For more information about the 3 Gigabyte monthly usage allowance that applies to this service, click here.

This is the link to the new FAQ:

http://www.home.ntl.com/page/usagefaq

jeffcrouch · 08-03-2005, 07:28

so - I'm in notts - do we upgrade manually?? or will it just happen? i have 750 at the moment - will it just auto upgrade to 2meg?

just a little confused??!!

Paul K · 08-03-2005, 07:30

Quote:

Originally Posted by Toto

New section in the ntlworld user policy. Section 2

http://www.home.ntl.com/page/userpolicy&source=ntlworld

Quote:

* Excludes customers who subscribed to ntl's 1 Mb Broadband service with 3 Gigabyte monthly usage allowance on, or after, 8th March 2005. For more information about the 3 Gigabyte monthly usage allowance that applies to this service, click here.

This is the link to the new FAQ:

http://www.home.ntl.com/page/usagefaq

Interesting link, found this in it:

Quote:

What happens if I reach my usage allowance?

Over the next 12 months, ntl will provide tools to allow customers to measure their data usage. When these tools are available, customers who approach their data allowance will be able to choose to

* reduce their data usage for the remainder of the month
* upgrade to a tier of service with a higher usage allowance
* pay for usage above their allowance.

Until these tools are available, ntl will monitor usage but not apply the 3GB allowance, except in cases where heavy use is affecting network performance.

zeus9876 · 08-03-2005, 07:31

Just got off the phone with CS. I told her that i would like to recieve the upgrade...she said please hold......came back said that it wasn't available....I told her that it was and read the upgrade options off to her from the link that was previously posted. She again said please hold....Came back again and said wel they must have upgraded the speeds without telling us and you are now on the 3mb service which i just checked and i am.

Swansea area here.

Neil · 08-03-2005, 07:32

Quote:

Originally Posted by lardboy

But it's not an insult I mean that the people that frequent this board tend to be more intelligent than most of the people in charge at NTL.

They are, but don't ask for help from people "with more than half a brain"

etccarmageddon · 08-03-2005, 07:32

Quote:

Originally Posted by chris1234

can u explain my area plz... manchester sacm 1.5meg ntl. through a white cable =/

manchester started out as NYNEX then was taken over by Cable and Wireless then eventually NTL bought the residential part of Cable and Wireless - so us lot in manchester are classed as 'ex c and w'.