Virgin 4Mb to upgrade to 10Mb February - Summer

[Sigma]

rang CS last night and the lady said that it would be applied to the account without having to reboot the modem.

It didn't for me. A guy on DigitalSpy said that my area had been upgraded, but my modem configs still showed that I was on 4MB until I unplugged the modem for 30 seconds and plugged it back in. Even on the upgrade schedule page it says that you may need to reboot.

[DaKnee]

Yeah i know u have to reboot for it to take affect.

[sav112]

Originally Posted by Mikey845

Well dont know about anywhere else but from what it says in their newsgroup that is big problems with the roll out in edinburgh, although my m8 just popped round and happily told me he has been upgraded...

Dam was hoping they were ready to roll into Glasgow!!!!! Oh well.

[cleshe]

Originally Posted by cleshe

There is a post on the virginmedia.support.broadband.cable newsgroup, reproduced below asking to be informed of areas which should be completed and are'nt yet.I've added my two pennorth, maybe you would like to add yours.They want your ex ntl email address(the one you got on sign -up) and the area (Stafford in my case)
Every little helps.


Hi All

If you are in an ex ntl area on a 4 meg service and our evenfaster site
states that your upgrade should have been completed could you post in this
thread?

I will need your ex ntl world email address that is linked to your broadband
account,

Please do not post any address details or account or phone numbers.

Thanks


--
Kind Regards
Edward Aresto
Virgin Media Technical Support
http://status2.virginmedia.com/

Further to the above:- it seems they have had so many people telling them it hasn't worked, they no longer want anyone else to report in!
Ho hum! At least it's happened for a few people.Time for a few more choruses of "things can only get better."

[Mikey845]

i might have this wrong but I've just read that the announcement to upgrade edinburgh was wrong and shouldn't have been posted on the evenfaster page kinda funny considering i know several people in edinburgh who have had the upgrade and are on the same ubr as me Also they confirmed earlier in the newsgroup that edinburgh WAS supposed to be upgraded

[ikthius]

this links page keeps changing information.
http://allyours.virginmedia.com/html.../schedule.html

come on Virgin, get it right, if your going to roll out an area, say so and stick to it, if it is complete, make sure then tell us and move on.

the Edinburgh one (not affecting me) said complete/February now it TBC.

and TBC is very vague give us people who are your customers time lines, dont keep us in the dark

ik

[Spleeny]

OK... another newb question. I must be very close to the Manchester / Baguley split. How can I tell which one I am (even tho they're both TBC at the mo!!)

Thanks

[lostandconfused]

Originally Posted by Spleeny

OK... another newb question. I must be very close to the Manchester / Baguley split. How can I tell which one I am (even tho they're both TBC at the mo!!)

Thanks

click the connection bit at the blue stripe at the top of the page. It will either say manc.sacm....... or bagu.sacm......

[Strangerstill]

I am conected by usb at the moment (4mb) to connect by ethernet do I just change cables and rerun the setup disc? thanks.

[Richy99]

no just unplug the usb lead, turn the modem off, plug in the ethernet lead and turn the modem back on

[Strangerstill]

Originally Posted by Richy99

no just unplug the usb lead, turn the modem off, plug in the ethernet lead and turn the modem back on

Great thanks, done.

[michael777]

Hi Ashford Kent on 4 Meg still on 4 meg



Good old VM

---------- Post added at 13:54 ---------- Previous post was at 12:31 ----------

Hi Ashford Kent now 10 megs worth the wait dont keep us hanging on again please vm

Yeh - how dare they make you wait for a free upgrade.....

[DaKnee]

Network Access : Allowed
Maximum Downstream Data Rate : 10240000
Maximum Upstream Data Rate : 512000
Maximum Upstream Channel Burst : 1600
Maximum Number of CPEs : 1


Coventry Upgraded.

[Mikey845]

Originally Posted by DaKnee

Network Access : Allowed
Maximum Downstream Data Rate : 10240000
Maximum Upstream Data Rate : 512000
Maximum Upstream Channel Burst : 1600
Maximum Number of CPEs : 1


Coventry Upgraded.

rub it in why dont you