[Merged] NTL Email Issues

[mnw21cam]

Originally Posted by ntl customer

Well at least it's a step in the right direction

Now they just need to remove that link to nthellworld.com and also update that copyright notice. Oh, and keep the page updated.

And accessible. For some reason that the NTL denies all knowlege of, I cannot access the NTL status page (along with www.ntl.co.uk) from my home cable modem, although I can access it fine from my work computer. Mind you, they denied all knowledge of the email problems over the past couple of weeks too, and I still have some test messages that haven't emerged from their outgoing server yet.

[threadbare]

hmmm, a couple of ppl with email problems does not an ntl email problem make usually mail outages are big news on this board but there hasnt been any outages as such over the last few weeks

[paulyoung666]

Originally Posted by threadbare

hmmm, a couple of ppl with email problems does not an ntl email problem make usually mail outages are big news on this board but there hasnt been any outages as such over the last few weeks

i had one the other day and it only lasted an hour or so , i must admit they do seem to be improving , hope i aint put me foot in it now

[threadbare]

Originally Posted by paulyoung666

i had one the other day and it only lasted an hour or so , i must admit they do seem to be improving , hope i aint put me foot in it now

at least these problems are very brief (touch wood) and nothing like the problem of old

[paulyoung666]

Originally Posted by threadbare

at least these problems are very brief (touch wood) and nothing like the problem of old

i am touching every bit of wood , including my head

[th'engineer]

it was better more reliable but things do not seem to have lasted

[Sipowicz]

Just got back from a weekend away; downloading my e-mail (99.5% Spam probably!) status bar in Outlook says:

"receiving 13 of 578 - time remaining 37 hours"

mmmmmmmmmm.........

[bertJ]

e mail dead again tonight, as usual no mention on status page or status line.

[paulyoung666]

look sas though they have fallen over again , asking repeatedly for password

[Sipowicz]

Originally Posted by Sipowicz

Just got back from a weekend away; downloading my e-mail (99.5% Spam probably!) status bar in Outlook says:

"receiving 13 of 578 - time remaining 37 hours"

mmmmmmmmmm.........

When it did eventually finish (lunchtime today!!) it recorded errors?? (Oh and yes, I was right 99.5% Spam - some going back to last Thursday, even though I went through this last Thursday evening(?))

From lunchtime to this evening, it was reading x of 241 - time remaining 41 hours. (those that it did download were, as before, dated for last Thursday(?)

It now reads 1 of 208, but no estimate of time.....

What I have noticed is that when telling Norton AntiSpam that it let Spam through, I get a pop up box that tells me that a programme is trying to access my Outlook address book and do i want it to, as it could be a virus (of course I say no).
My Norton AV is up to date, I did a full scan last night and just finished running Spybot - no threats found in either case. I have not opened any e-mail or attachments that I am not expecting. As well as Norton Security 2004, Spybot and the XP firewall, I have a firewall in the router. Have I been got at? Anyone with any clues?

[willo]

I've sent several emails this afternoon and they have not been delivered. If I send them via another service (not smtp.ntlworld.com) then they get delivered ok. Anyone know of any problems causing this?
Outlook XP reports this:

The email seems to get sent but not delivered.

[Mike Harrison]

Anyone else seen smtp.ntlworld.com not sending mails recently? I've had at least 2 emails disappear in the last couple of days with no error or bounce messages..

[swoop101]

They will turn up over the next day or so, if the system runs to form.
I have been getting delayed messages for the last few days.

If they don't arrive, ring them up on Monday to complain.

[abailey152]

Not sure about "lost" emails, but the SMTP server has been slooooowww for about a week. Some days it's been taking ages to actually send something.

[APS]

I posted on this before - see below evidence of NTL mailservers holding onto mail for over 3 days! Can anyone suggest where I can send this to, such that someone in the know might use the evidence to hunt down the problem and fix it once and for all.

APS
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