Green box doors left open - Page 16

angrycat · 11-03-2011, 01:01

There are many cabinets left open around my town, some have had doors missing for ages. i decided to take note of the cabs with sca or scb numbers that were unsecured. I found 16 riding around in a short period of time, and have since located many more. its not just a problem of them being open but often cables were hanging out.

I reported them via http://allyours.virginmedia.com/forms/cabinet.html.

The reply i recieved shocked me. They have no database of there own cabinet locations by cabinet numbers. Why on earth did they bother labelling them?.

They expected me to give detailed road names and positions of cabs. Needless to say i said they could put me on there payroll for such information.

what a useless affair.

weesteev · 11-03-2011, 10:33

We do have a database of network equipment and street furniture. The problem may be that the references on older cabinets may not be correct as during mergers and acquisitions some network furniture was renamed. Also, errors on any cabinet ID's wont reflect the true reference. This is an issue being looked at across the country with the cabinet cleanup VM have underway.

Address details help the team locate the correct cabinet as in certain areas you can have many cabinets within a small geographical area.

angrycat · 11-03-2011, 11:12

Are the cabs that difficult to close in the first place? most of the ones i found open did not even look damaged.

one cab even had a key still in it!.

weesteev · 11-03-2011, 14:11

No they aren't but some older cabinets are not up to standard these days and are either easy to open (by people other than VM staff) or are faulty/damaged and don't close properly.

Again these type of issues are being rectified over time. There is something in the region of 500k cabinets around the UK so it will be quite a job! Don't let this put you off reporting cabinet damage or open doors, the more the better!