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NTL Customer Services: Your personal experience
View Poll Results: My personal experience of NTL CS has been:
I've never had any trouble from them 153 16.85%
Generally OK, occasional hassle 206 22.69%
Very hit'n' miss, about 50/50 174 19.16%
They normally mess it up 163 17.95%
Completely awful, every day of the week 212 23.35%
Voters: 908. You may not vote on this poll

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Old 15-11-2003, 18:38   #211
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by Chimaera
Where did you attack bexy, UDT??????

I'll give you a clue!!

http://forum.nthellworld.co.uk/showp...&postcount=192

Try that!
I can't see any evidence of an attack. Perhaps, it's a figment of your imagination.
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Old 15-11-2003, 18:40   #212
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by Undisputedtruth
Can someone point out to me to where I attacked Bexy? I'm simply gave my own version of a psychological profile. I think the problem here, is not what I wrote but what people imagine. As Bexy regularly get things wrong, it is natural for me to use the 'astute' word or in her case - not.
Well, I resisted as long as I could. But there is no doubt about it, UDT, you are a troll. So here it is.

[img]Download Failed (1)[/img]
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Old 15-11-2003, 18:41   #213
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Re: NTL Customer Services: Your personal experience

I did wonder why this person was banned from the .com site, having watched him insult just about everybody and everything in just this thread alone I wonder no more.
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Old 15-11-2003, 18:42   #214
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Re: NTL Customer Services: Your personal experience

Well it certainly wasn't complimentary UDT - obviously you have no idea whan you are insulting someone!

I can assure you I imagined nothing - perhaps it's just your general 'superior' tone when posting? Or assuming all your fellow forum mmbers do not share your superior intellect?
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Old 15-11-2003, 18:43   #215
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by towny
Well, I resisted as long as I could. But there is no doubt about it, UDT, you are a troll. So here it is.

[img]Download Failed (1)[/img]

Is that the best you can do? How sad? For someone who is claiming to be an intellectual, I was hoping for someone capable of challenging me.
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Old 15-11-2003, 18:47   #216
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by towny
Well, I resisted as long as I could. But there is no doubt about it, UDT, you are a troll. So here it is.

[img]Download Failed (1)[/img]
and on that note I think enough is enough. Go back to your hole UDT, you are challenged enough.
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Old 15-11-2003, 18:48   #217
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by Undisputedtruth
Bexy, you don't give up do you? Now you coming up with some sad excuses and pitiful imagination. Even putting my comments in separate paragraphs has no effect on how you interpret them.


your too right i don't give up....and i do hope that dunce remark was not made towards me...because that is offensive and a personal attack
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Old 15-11-2003, 18:48   #218
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by pem
I did wonder why this person was banned from the .com site, having watched him insult just about everybody and everything in just this thread alone I wonder no more.
I get it now. A minority of people over reacting, misreading my posts and general play acting in a pathetic attempt to get me barred just because I have a different opinions to you Guys. Talking about sad people.
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Old 15-11-2003, 18:52   #219
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by Undisputedtruth
I can't see any evidence of an attack. Perhaps, it's a figment of your imagination.
UDT. What is more likely?

1) You insulted bexy (even if it is indirectly), but phrased it carefully so it didn't appear to be directed at anyone in particular
2) The post was not intended as an insult and several people all mis-interpreted the post in the same way. This would suggest the post was badly phrased.
3) Several people all imagined the same thing at the same time.
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Old 15-11-2003, 18:55   #220
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by scastle
UDT. What is more likely?

1) You insulted bexy (even if it is indirectly), but phrased it carefully so it didn't appear to be directed at anyone in particular
2) The post was not intended as an insult and several people all mis-interpreted the post in the same way. This would suggest the post was badly phrased.
3) Several people all imagined the same thing at the same time.
About this answer:

Quote:
Originally Posted by Undisputedtruth
I get it now. A minority of people over reacting, misreading my posts and general play acting in a pathetic attempt to get me barred just because I have a different opinions to you Guys. Talking about sad people.
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Old 15-11-2003, 19:03   #221
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Re: NTL Customer Services: Your personal experience

I cannot believe the utter crap I've read in this thread. UDT, you WILL stop being so insulting on here. Yes others have made comments at you too (they will be dealt with also) but you have by far been the worst.

You are excersising your right to be critical of NTL and its products but the patronising insults you've made towards people you have NOT met isn't going to be tolerated.

As for the rest of you, if UDT (or anyone else) is making comments that you object to then use the 'report this post' facility. This applies to everyone in all threads - if someone is being personal or insulting, report them, PM me or whatever. Interestingly enough UDT is the only person who has contacted me regarding someone's behaviour.

I'm as bad as anyone else for responding impulsively when I think somebody is in the wrong but to drag it out this far is not on.

I'm only going to close this temporarily to give people time to calm down as it has the potential to be a good thread. When it re-opens I do not want to see any childish bickering. The first person to do so will have posting rights suspended for the rest of the evening.

I really hate having to be like this. We have very few rules but those that are in place we expect you adhere to.
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Old 15-11-2003, 20:02   #222
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Re: NTL Customer Services: Your personal experience

Reopened.

Kudos to the forum users who apologised to me for some of the things posted in this thread. I wasn't looking for apologies but it was appreciated.

I stand by what I said, if anyone gets nasty or insulting in this thread, and I don't care who it is, posting right will be suspended until tomorrow.

Remember what the common denominator is in this thread - some feel NTL have questionable customer service. THIS is what the topic should be.

Play nice now
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Old 15-11-2003, 20:40   #223
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Re: NTL Customer Services: Your personal experience

So, is there anyone around here who hasn't voted in the poll yet? It's only open for another four days, so hurry up.
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Old 15-11-2003, 20:43   #224
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Re: NTL Customer Services: Your personal experience

most people seem to have a problem with waiting times...out of interest how long have you been made to wait recently?

i used to bemoan the time it took to actually speak to a person, but today i had to phone nhs direct (my nephew was poorly and we needed advice) and i was waiting for half an hour and the music was worse than ntls
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Old 15-11-2003, 21:01   #225
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by bexy
most people seem to have a problem with waiting times...out of interest how long have you been made to wait recently?

i used to bemoan the time it took to actually speak to a person, but today i had to phone nhs direct (my nephew was poorly and we needed advice) and i was waiting for half an hour and the music was worse than ntls


5 mins or so to wait for c.s and no more than 10 mins to wait for t.s. , is that unacceptable or what , personally i find it not too bad
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