Green box doors left open

[Shaun]

Originally Posted by orangebird

Yep, and it'll still cost them when some little scrote vandalises the box and they have to ring about having no service at all....

Just ring them!

I used to, even though I wasn't with Ntl any longer but I won't be now.

[Myron]

Originally Posted by Shaun

Can't think people will bother now it costs to call them.

I think there is an 0800 number on a sticker in the box, if that ain't removed, that you use to report a open box.

Originally Posted by orangebird

Yep, and it'll still cost them when some little scrote vandalises the box and they have to ring about having no service at all....

Just ring them!

No I wouldn't ring until my service went down!

At least I would have a smile knowing NTL may have to pay out hundreds or thousands for repair work!

Not to mention the nice little discount retentions will give me for loss of service!

[jrhnewark]

Every single box around here seems to be missing bits at the moment - all have their front panels off, if not other bits hanging off too (exposing everything).

[Zee]

I've seen these green boxes before, i knew they had something to do with NTL, but i didn't think they could cause much damage to peoples services, since there is no security at all on them, they are not even locked, the ones down my area have been ripped apart, you see all them brown wires all over the place.

What i don't understand is, if they really can do lots of damage to peoples service, why does NTL not try to make them slightly more secure by putting better locks on them or something?

[bdav]

Either they havent looked into it, or have found that it is cheaper just to deal with the reprocussions than rennovate every box.

[Myron]

You know what would make NTL REALLY sit-up and take notice? It's when the little idiots open up the side of the main green box where all the telephone connections are made and instrad of just simply ripping out the wires, to take out a fair few pairs of wires and reconnect them to other terminals so all of a sudden all the phone lines in an area become miexed up and when the NTL phone customers start to complain, not only will faults have a headache soering out the mess, so will the NTL accounts department have a right royal headache having to write off the cost of phone calls. If what was to be done enough that some higher management would then notice this and possibly make an order to get the green cabinets alot more secure.

[Phoenix rising]

Hi All

bdav has it in one. we looked into replacing all the cab's that were in need of a uplift in Telewest the project was given X budget and that lasted about 3 months. They pulled the whole idea and resorted to telling us to tape it up, ties string to the doors ect only in extreme circumstances would the cab be replaced. The locks will be replaced on a "as and when" basis but there is only a few guys still employed to do this and they are very busy trying to keep up with essentail network repairs.

[jrhnewark]

Originally Posted by Myron

You know what would make NTL REALLY sit-up and take notice? It's when the little idiots open up the side of the main green box where all the telephone connections are made and instrad of just simply ripping out the wires, to take out a fair few pairs of wires and reconnect them to other terminals so all of a sudden all the phone lines in an area become miexed up and when the NTL phone customers start to complain, not only will faults have a headache soering out the mess, so will the NTL accounts department have a right royal headache having to write off the cost of phone calls. If what was to be done enough that some higher management would then notice this and possibly make an order to get the green cabinets alot more secure.

What a marvellous idea!

[Myron]

I know it's a brillient idea! If you hit any company in the pocket and flood them with complaints then the issue of the cabinets being too-easy-to-open will be addressed.

• It'll cost NTL to write off chargable phone calls.
• It'll cost NTL to always go and fix the cabinets.
• It'll always cost NTL the time having to handle a major upsurge in complaints.

Finally should enough evidence be gathered, see if it's possible to get the media involved and also OFCOM. Think of it. Someone might need the emergency services but can't call them in time because of a vandalised green cabinet.

Problem is that the problems are managable and within NTL's budget so NTL does not assign a priority to these issues.

Simple business logic really.

[orangebird]

Originally Posted by acoolwelshbloke

No I wouldn't ring until my service went down!

At least I would have a smile knowing NTL may have to pay out hundreds or thousands for repair work!

Not to mention the nice little discount retentions will give me for loss of service!

grow up.

---------- Post added at 12:35 ---------- Previous post was at 12:32 ----------

Originally Posted by Myron

I know it's a brillient idea! If you hit any company in the pocket and flood them with complaints then the issue of the cabinets being too-easy-to-open will be addressed.

• It'll cost NTL to write off chargable phone calls.
• It'll cost NTL to always go and fix the cabinets.
• It'll always cost NTL the time having to handle a major upsurge in complaints.

Finally should enough evidence be gathered, see if it's possible to get the media involved and also OFCOM. Think of it. Someone might need the emergency services but can't call them in time because of a vandalised green cabinet.

Problem is that the problems are managable and within NTL's budget so NTL does not assign a priority to these issues.

Simple business logic really.

SDo, you hit a company with very tight pursestrings and little spare cash in the pocket, and then expect them to react by spending more money? Yeah, cracking idea...

[jrhnewark]

Originally Posted by orangebird

SDo, you hit a company with very tight pursestrings and little spare cash in the pocket, and then expect them to react by spending more money? Yeah, cracking idea...

Padlocks are cheaper than refitting cabs.

Originally Posted by orangebird

Do you hit a company with very tight pursestrings and little spare cash in the pocket, and then expect them to react by spending more money? Yeah, cracking idea...

Hmmmm funny that because it seems NTL keep finding money to buy other businesses or buy into other businesses!

---------- Post added at 14:05 ---------- Previous post was at 13:56 ----------

Originally Posted by jrhnewark

Padlocks are cheaper than refitting cabs.

If NTL gave their so called engineers key's in the first place there wouldn't be a problem or at least not on the scale it is now!

After all it's NTL's staff who destroy them when doing repairs or install work when they have no key to access them. So what do they do? They break them open!

---------- Post added at 14:14 ---------- Previous post was at 14:05 ----------

And let's not forget what happend to OnDigital/ITVDigital, They kept spending money they did not have and look what happened to them!

[tonecold]

Originally Posted by acoolwelshbloke

Hmmmm funny that because it seems NTL keep finding money to buy other businesses or buy into other businesses!

---------- Post added at 14:05 ---------- Previous post was at 13:56 ----------



If NTL gave their so called engineers key's in the first place there wouldn't be a problem or at least not on the scale it is now!

After all it's NTL's staff who destroy them when doing repairs or install work when they have no key to access them. So what do they do? They break them open!

---------- Post added at 14:14 ---------- Previous post was at 14:05 ----------

And let's not forget what happend to OnDigital/ITVDigital, They kept spending money they did not have and look what happened to them!

Indeed I totally agree.

EXCEPT for the part about ITV, they didn't have the money they were spending because they were stupid in trying to sell second division football on a Pay-Per-View basis... and relied on funding the whole operation through this.

Also I go past a green box every day that is WIDE OPEN... it has been this way for about a month, despite the fact that it's an NTL one and I have seen NTL vans driving straight past it, and one even stopping at it.

[Hazanko]

The box near us is left open!. The postcode is PR9 7RL and it's on Canning Road. If any can help getting it closed.