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NTL Customer Services: Your personal experience
View Poll Results: My personal experience of NTL CS has been:
I've never had any trouble from them 153 16.85%
Generally OK, occasional hassle 206 22.69%
Very hit'n' miss, about 50/50 174 19.16%
They normally mess it up 163 17.95%
Completely awful, every day of the week 212 23.35%
Voters: 908. You may not vote on this poll

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Old 14-11-2003, 21:02   #166
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by Undisputedtruth
This is against the ToS on this site. However, they (the Mods) tend to allow these insults if someone does continually post negative messages about NTL.
I'm confused (probably because I'm not a degree student ) If you don't like it - then why keep posting? If it affects you THAT much - why not go do something else.

Anyway - my own experience with ntl customer services is generally bad - most times they say they are going to change my service - then just don't do it.

Still - customer services have always been angelic compared to tech support in my experience ('why not call tech support 1st' - because I'm normally on hold for 45 - 50 mins) - only to be disconnected and have to call again.

I only have ntl broadband now... which I hope to get rid of soon as my local exchange has been upgraded.
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Old 14-11-2003, 21:02   #167
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by bexy
ok maybe ming shouldnt have been so obvious but udt you have been being rude to so many people..u can't suddenly start taking offense
I have to admit there is some sense in this.
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Old 14-11-2003, 21:05   #168
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Re: NTL Customer Services: Your personal experience

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Originally Posted by Russ D
I have to admit there is some sense in this.
cheers russ
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Old 14-11-2003, 21:13   #169
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by Russ D
No, I had not seen that.

Ming, you WILL refrain from posting such insults like that. This thread is always going to be a hot potato but plenty are joining in without resorting to name-calling like that.

Back to nice-guy mode now
I've been suspended far less than what Ming did. In fact, if I had said what Ming mentioned, the mods would be quick to delete it. Unfair moderation I think.
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Old 14-11-2003, 21:14   #170
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by Russ D
I have to admit there is some sense in this.
Selected reasoning I think.
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Old 14-11-2003, 21:17   #171
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Re: NTL Customer Services: Your personal experience

ok udt i am not going to be too petty but u cussed my degree last night, yet you don't always seem to have a good grip on the english language....

I've been suspended for far less than, what Ming did

Selective reasoning I think.
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Old 14-11-2003, 21:21   #172
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Re: NTL Customer Services: Your personal experience

I have removed the post in question, can we now please keep to the topic.
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Old 14-11-2003, 21:26   #173
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by Undisputedtruth
I've been suspended far less than what Ming did. In fact, if I had said what Ming mentioned, the mods would be quick to delete it. Unfair moderation I think.
You haven't been suspended by me.
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Old 14-11-2003, 21:29   #174
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by Russ D
You haven't been suspended by me.
He hasn't been suspended at all on here. Anyway lets get this thread back on topic. PLEASE.
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Old 14-11-2003, 21:30   #175
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Re: NTL Customer Services: Your personal experience

is this going anywhere now or are we all just ' troll feeding ' , just curious that is all
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Old 14-11-2003, 21:39   #176
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Re: NTL Customer Services: Your personal experience

I guess i've just been increadibly unlucky with my customer services experience.

I refuse to believe that ntl are ALL bad.
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Old 14-11-2003, 21:45   #177
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by dilligaf1701
I guess i've just been increadibly unlucky with my customer services experience.

I refuse to believe that ntl are ALL bad.

they are not , no i dont work for ntl but i can honestly say i have never had a problem with them
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Old 14-11-2003, 22:24   #178
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Re: NTL Customer Services: Your personal experience

Can a Mod tell me what was so "offensive" (via pm) after reading this whole sorry saga of trolling I said what I felt, this should have nipped in the bud ages ago.

to any that were offended my sincere apologies remember there are a lot of people who just read and do not feel the need to post, all the time



Regards your lord and master Ming
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Old 14-11-2003, 22:27   #179
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Re: NTL Customer Services: Your personal experience

PM'ing you now....

and you ain't my lord and master
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Old 14-11-2003, 22:29   #180
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by Russ D
PM'ing you now....

and you ain't my lord and master
you beat me to saying that ......:p
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