Virgin to give new Superhub out.
21-12-2010, 00:20
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#151
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: Virgin to give new Superhub out.
Check your bill online, normally charges/adjustments to your account show up immediately (in my experience).
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21-12-2010, 01:33
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#152
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Inactive
Join Date: Sep 2009
Location: Southampton (Switch PT2)
Services: Fixed phone service (inclusive weekend calls) & internet service (200/12meg)
Posts: 493
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Re: Virgin to give new Superhub out.
Well, in my experience they only show up when the next bill comes around, which will be a whole month away. I don't have paperless billing, but VM only show me the current bill (the last one generated on the monthly schedule) and previous bills. They do not show a running bill. How do you get one of those?
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21-12-2010, 01:36
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#153
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 70
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,848
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Re: Virgin to give new Superhub out.
Quote:
Originally Posted by AndyCalling
Well, in my experience they only show up when the next bill comes around, which will be a whole month away. I don't have paperless billing, but VM only show me the current bill (the last one generated on the monthly schedule) and previous bills. They do not show a running bill. How do you get one of those?
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Even with paperless billing you do not get a running bill, any error takes at least a month to correct and may even go to another.
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21-12-2010, 01:48
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#154
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: Virgin to give new Superhub out.
I might be wrong, but I'm sure I remember my billing overview - https://my.virginmedia.com/billing/overview - showed me the £50 credit they applied to my bill (as a correction) a few minutes after I finished the phone call with them... That's as far as my knowledge goes. It does also show unbilled usage since your last bill, though I'm not sure what else that includes aside phone calls.
I'll be chasing them for another £40-60 credit tomorrow, and will see how that shows up exactly.
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21-12-2010, 02:00
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#155
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Inactive
Join Date: Sep 2009
Location: Southampton (Switch PT2)
Services: Fixed phone service (inclusive weekend calls) & internet service (200/12meg)
Posts: 493
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Re: Virgin to give new Superhub out.
Quote:
Originally Posted by pip08456
Even with paperless billing you do not get a running bill, any error takes at least a month to correct and may even go to another.
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Thanks, but I don't know why I said that. I meant to say that I do have paperless billing.
Well, I'll just have to call up and see what happens. I'll call the special 50meg number I've seen to see if they can sort it. I didn't have that last time.
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21-12-2010, 08:09
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#156
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Grumpy Fecker
Join Date: Jul 2007
Location: Warrington
Age: 66
Services: Every Weekend
Posts: 17,059
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Re: Virgin to give new Superhub out.
Quote:
Originally Posted by pip08456
Self install is normally sent out to those upgrading to 20Mb. 50Mb remains engineer install.
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Thats how i saw it.
__________________
The UK is now the regime of Ayatollah Starmer the UK's dictator
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21-12-2010, 08:23
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#157
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Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
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Re: Virgin to give new Superhub out.
Quote:
Originally Posted by telfordcable
I will not post the first 2 digits mac address. No way due to hacker steal my mac address
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Not possible even with the first six digits which all tend to be the same on many modems so you can post the first two digits quite safely.
A lot of Ambits start with 14 or 78 and that is of no use to any hacker.
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21-12-2010, 08:26
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#158
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Grumpy Fecker
Join Date: Jul 2007
Location: Warrington
Age: 66
Services: Every Weekend
Posts: 17,059
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Re: Virgin to give new Superhub out.
Quote:
Originally Posted by Masque
Not possible even with the first six digits which all tend to be the same on many modems so you can post the first two digits quite safely.
A lot of Ambits start with 14 or 78 and that is of no use to any hacker.
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I would not hold your breath on this one. You know and i know the chances of him having one are remote.
__________________
The UK is now the regime of Ayatollah Starmer the UK's dictator
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21-12-2010, 08:27
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#159
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Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
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Posts: 20,915
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Re: Virgin to give new Superhub out.
Quote:
Originally Posted by Sirius
I would not hold your breath on this one. You know and i know the chances of him having one are remote.
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But if he can find those numbers online. 
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21-12-2010, 08:30
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#160
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Grumpy Fecker
Join Date: Jul 2007
Location: Warrington
Age: 66
Services: Every Weekend
Posts: 17,059
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Re: Virgin to give new Superhub out.
Quote:
Originally Posted by Masque
But if he can find those numbers online. |
Thats why i asked this http://www.cableforum.co.uk/board/35140865-post144.html
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The UK is now the regime of Ayatollah Starmer the UK's dictator
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21-12-2010, 11:41
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#161
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Inactive
Join Date: Mar 2008
Location: South Birmingham
Posts: 1,427
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Re: Virgin to give new Superhub out.
Engineer just left after my 20>50mb upgrade, nice new superhub, but no N dongle with him. Do I just give CS a call to get one?
New unit is nice and sleek, and I'm impressed with the speed wired 
Just need to change me ps3 and printer settings now.
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21-12-2010, 11:59
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#162
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Sad Doig Fan!
Join Date: Aug 2007
Location: Barry South Wales
Age: 70
Services: With VM for BB 250Mb service.(Deal)
Posts: 11,848
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Re: Virgin to give new Superhub out.
Yes, just ring CS and they'll arrange one.
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21-12-2010, 12:18
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#163
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Inactive
Join Date: Jul 2008
Location: Telford
Age: 31
Services: 100Mb BB with SuperHub 2
Galaxy S 5 on EE
Posts: 1,034
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Re: Virgin to give new Superhub out.
No sign of telfordcable; where's this nice screenshot we are all waiting for eh?
Also, telfordcable, is English your first language?
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21-12-2010, 13:09
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#164
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Grumpy Fecker
Join Date: Jul 2007
Location: Warrington
Age: 66
Services: Every Weekend
Posts: 17,059
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Re: Virgin to give new Superhub out.
Quote:
Originally Posted by jtaylor06
No sign of telfordcable; where's this nice screenshot we are all waiting for eh?
Also, telfordcable, is English your first language?
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He will have some excuse as to why he cannot prove to us he has a superhub.
__________________
The UK is now the regime of Ayatollah Starmer the UK's dictator
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21-12-2010, 13:58
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#165
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Inactive
Join Date: Mar 2008
Location: South Birmingham
Posts: 1,427
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Re: Virgin to give new Superhub out.
Quote:
Originally Posted by pip08456
Yes, just ring CS and they'll arrange one.
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Thanks Pip
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