Internet Keeps going offline for a few mins - NB, Problem has returned

[nopcode]

The problem with traceroutes etc, is they only work when u can actually get a connection . It's the intermittent loss of connection that boots you off msm, games and the like !
Try a traceroute then and see lol

[Bubo]

Scunthorpe. I concur. Starting to get very fed up with ntl. *goes off to check if BT adsl is available to me*

[Gaz22]

Does anyone get the message "finding site: (your homepage)" when you open your browser? After waiting does it then give you a "page cannot be displayed error"?

[BootBlock]

Originally Posted by Gaz22

Does anyone get the message "finding site: (your homepage)" when you open your browser? After waiting does it then give you a "page cannot be displayed error"?

Yep. I have to hit refresh a couple/few times to get it to finally load. The page error is because the NTL connection stalled or whatever the cause of this problem is. Do you use MSN or anything that maintains a persistent connection? If so, you should see it lose its connection if it's the same error as some of us are getting, which I'd guess it is.

I wanted to buy something online tonight, but that would be a very bad idea until this gets fixed..

[nopcode]

Originally Posted by Gaz22

Does anyone get the message "finding site: (your homepage)" when you open your browser? After waiting does it then give you a "page cannot be displayed error"?

yep sure do

[Bubo]

Have we ever had a full explanation as what what is causing this and what theyve done each time to fix it? Will probably save time the next time I ring em up about this if I can say, "You know when you did xxxxx, do it again cos its buggered up again"

[Gaz22]

Well then my problem must be related to all yours. I made a topic about my problem (its just a few topics down from this) and am going to get a network card (I'm using USB now), but if its an area problem then it won't be anything to do with my modem.

I'm so confused.

I'm in the Belfast area by the way.

[Mauldor]

I personally can not belive it me, first time fair enough, second time suppose it could happen but this is now the thrid time and i would say its probably worse this time that the last two. I am seriously thinking of also Getting ADSL - not saying that i wont get this problem on there (as I probably will) but i dont want to pay £37.99 a month for a connection that works *some of the time*, Email *none of the time* and so forth...

Guess i will be calling them up on Monday..... Not sure which department yet though... prob Cancellations this time...

[nopcode]

The last 3 times this has happened, CS always follow their fault finding process, and then tell me they can see me, so it MUST be my PC


This is beginning to annoy me, especially as enough people have called CS they should surely enter a note on the server status page.

Im beggining to feel sorry for the peeps in southampton BTW, that server problem hasnt been fixed that dates back to april? or somthing. Maybe us in lincs can have a competition with u to see who has an unfixed connection the longest.

[Gaz22]

What basically happens for you lot?

For me: I get the "finding site" error (that I explained above) then my modem lights would go out and reset. When I try browsing again, two things can happen; either my connection comes on again or I get the "finding site" error. This repeats itself and I am getting sick of it.

Is my problem related to all of yours?

[nopcode]

my problem is the same as mauldor, cable lights stay on, pc disconnects all the time.

[Mauldor]

Well Let me tell U what I get, prob same as rest of Scunthorpe i imagine - the modem lights Stay on for definate, no errors in the modem log. Now your browsing a site say - PAGE NOT FOUND - hit refresh and evenatually page comes up.

MSN - Keeps going offline, though you dont know its gone offline straight away - so you contine chatting then you get a list of "This cannot be sent as you are not signed in". Happens like all the time, very annoying to say the least.

Downloads, Stop randomly as it looses all internet connection, yet the modem as i said is still online. Playing Games (online obiously), either Lag or you get booted all the time, makes playing online games a watse of time.

First time it happened, was fixed magicly but no-one ever told us what was wrong or how they fixed it. Second time, now its one of the following depends on who you beleive I guess:

• Oversubbed UBR - area needs Re-Seg
• UBR Loosing Packets or something (maybe its got a leak?)
• Magic Elfs biting the cables in the street (LOL)

Anyhow, we in scunthorpe are getting a bit sick to be honest, did i mention a lot of Scunthorpe can Get ADSL no problem upto 2mbit anyhow??? Is that why NTL Let me pay £17.99 a month for 3 months when i last said cut me the hell off? I was going to stick with NTL to be honest as 37.99 although not happy with, still happy i guess i get 1.5mbit/256 - would jump to 750 but the 128 upload is not my bag baby....

Does that help?

[Nikko]

This is definately a magic elves problem - the best thing to do is move somewhere civilised.

As soon as you join the rest of the known universe, all your connection problems will disappear.

Or, you could try specifying a proxy - just sometimes local network problems occur.

[Mauldor]

Originally Posted by Nikko

This is definately a magic elves problem - the best thing to do is move somewhere civilised.

As soon as you join the rest of the known universe, all your connection problems will disappear.

Or, you could try specifying a proxy - just sometimes local network problems occur.

Specifying a proxy does not help in the slightest, ive tried all proxies and still the same problem, it seems it is indeed loosing connection somewhere in the Loops but not enough to knock the cable modem light out (i know i feel like knocking it lights out sometimes --LOL). FTP does not use proxy and thats been stopping as well

civilised you say, thats a funny word to use for ADSL Actually living in this backwater does have some very good advantages you know - too many users on your UBR - lol not if you live in Scunthorpe it aint - not enough of us here to overload it Generally over the last errm 5 years i think (give or take a year) its been fine on the whole - I keep telling them to take out that faulty switch/Ubr or whatever they have (string maybe?) and it will fix it you know...

Actually Just had a mad idea what it is, its Friday night right? NTL Engineers got a tad drunk and having a bit of a laugh unplugging then re-plugging the cable in saying such jolly things as "bet this annoys the punters mate --lol"

[nffc]

Not sure whether this is the same problem, but one that's onyl occured since the upgrade...

Sometimes the router reports there's no internet connection, I can ping the router but not the CM, and can't connect to the net.

Normally powering off the CM and rebooting the router solves it, but it's god-damn annoying having to do that...

It's pretty intermittent- it's cut out overnight before and whilst I've been on the internet.