21-06-2006, 17:32
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#1
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Inactive
Join Date: Feb 2005
Location: Basingstoke
Age: 42
Services: Sky HD
Virgin Phone + 50mb
Posts: 918
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Broadband CD download
Hi All,
A friend of mine needs an NTL cd to reconnect his BB, but NTL keep playing him around and he needs it for his uni work ASAP. I sent him the link to order a new one but that will take 14 days, is there any way to download the files, burn the cd and use that?
Thanks
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21-06-2006, 17:34
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#2
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cf.mega poster
Join Date: Jun 2003
Location: Half in the corporeal, half in the etheral
Posts: 37,181
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Re: Broadband CD download
You don't really need a CD - unless he's using USB and needs the drivers.
Does he already have an existing ntl BB account?
__________________
From Jim Cornette:
“Ty, Fy, bye”
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21-06-2006, 17:38
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#3
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Inactive
Join Date: Feb 2005
Location: Basingstoke
Age: 42
Services: Sky HD
Virgin Phone + 50mb
Posts: 918
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Re: Broadband CD download
No, the problem is he got disconnected by mistake and NTL re-connected him but they said he needed to reactivate it by using the CD.
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21-06-2006, 17:42
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#4
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cf.mega poster
Join Date: Jun 2003
Location: Half in the corporeal, half in the etheral
Posts: 37,181
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Re: Broadband CD download
Has he tried to simply reconnect the modem and see if he has a connection?
__________________
From Jim Cornette:
“Ty, Fy, bye”
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21-06-2006, 18:41
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#5
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Inactive
Join Date: Nov 2005
Location: London
Services: V+ HD XL
BT Infinity 80mbps
Posts: 546
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Re: Broadband CD download
Using the CD is complete bullcrap. It never worked for me so i scrapped it. And my internet works fine.
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21-06-2006, 18:53
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#6
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Inactive
Join Date: Feb 2005
Location: Basingstoke
Age: 42
Services: Sky HD
Virgin Phone + 50mb
Posts: 918
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Re: Broadband CD download
Quote:
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Originally Posted by Russ D
Has he tried to simply reconnect the modem and see if he has a connection?
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Yes, he tried that, but the connection light doesnt go solid. NTL told him to run the CD and enter his password to activate it?
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21-06-2006, 19:56
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#7
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-
Join Date: Jul 2003
Location: Poole, Dorset
Age: 40
Services: FreeSat+
Tivo
V-Box
VM 60MBit
Posts: 13,365
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Re: Broadband CD download
If the Connection Light doesn't go solid, he won't be able to activate an account!
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21-06-2006, 20:03
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#8
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cf.mega poster
Join Date: Nov 2003
Location: Reading
Age: 41
Services: Virgin Media Broadband Size M
Posts: 6,546
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Re: Broadband CD download
The ready light won't go solid because the modem will have a cancel configuration file.
As far as i remember if the reconnect process is being followed properly, your friend won't need to do anything- ntl will reconnect his account, and his connection will be back up and running.
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