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Originally Posted by jtwn
Maybe its a case that offering the service costs nowhere near the cost to provide. Having a casual user from 2mb on 10mb who may dl a big file now and then prob isn't going to destroy the network and cost ntl a fortune just because they are on 10mb paying a 2mb price.
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I see, so people who phone up and don't use much get their 10Mbit at a lower price, while those with heavy usage who call for whatever reason are still expected to pay £34.99.
Sounds ridiculous when put that way really doesn't it? That's what you are suggesting though. I find it highly highly unlikely that this is involved in any way and imagine it's just someone cruising for some upsell commission. The idea of lighter users paying less for the same speed makes a bit of a mockery of so called 'unlimited' 10Mbit.
The whole point of having light users is to get as much cash as you can from them to subsidise the people downloading 900GB in a month *cough Locky cough* and giving them stuff for free just eats into the profit margin. I fully expect this chap to receive a bill for £34.99 in the not too distant future though...
That withstanding it does appear as though ntl is actively trying to avoid making money these days with the special deals, which makes a nice change from simply failing to previously.