The fact of the matter is NTL have done a buy out of Telewest. The email POP servers have even changed to pop.ntl.com instead of pop3.blueyonder.co.uk. Ron Moody the previous chairman of NTL is now the new chairman of NTL/West. All the Telewest directors and CEOs have left and taken a big buyout sum with them. One of them used to be the owner of the San Diego Chargers so Telewest was just pocket change to him.
At the end of the day though you guys, the customers, are the most important fact to keep any blood sucking corparation like those 2 afloat. So I really hope the level of service you recieve is second to none. The sad thing though is for the employees because, from experience , I know that Telewest does not give a crap about them, they will suffer