Unbelievable Incompetence - Page 4

th'engineer · 19-10-2003, 12:46

Quote:

Originally Posted by Russ D

Interesting to see how these letters would change if more people in NTL knew they'd end up on here....

100% agree with you russ

**Maggy** · 19-10-2003, 17:47

Bl**dy rep system.I wanted to give Russ a point for his last post but I have to be a slut and spread it around some more.

Incog.

Frank · 19-10-2003, 18:20

Quote:

Originally Posted by Incognitas

Bl**dy rep system.I wanted to give Russ a point for his last post but I have to be a slut and spread it around some more.

Just changed this and halved the spread limit to 10 people.

**Maggy** · 19-10-2003, 18:34

Quote:

Originally Posted by Keyser

Just changed this and halved the spread limit to 10 people.

Thank you.

Incog.

scrotnig · 19-10-2003, 19:39

Quote:

Originally Posted by th'engineer

I think that there should be checks in place to ensure that this does not happen again shall be writing to someone in NTL north west on this subject.

Obviously the process has failed here and needs modification

Rest assured also that I will personally be raising this issue, to make sure that if there's an issue with the procedures involved here, it gets sorted out.

etccarmageddon · 19-10-2003, 19:42

when I signed up for stand alone cable modem - i got a letter welcoming me to NTL and it talked all about the TV service.

scrotnig · 19-10-2003, 19:43

Quote:

Originally Posted by Russ D

Interesting to see how these letters would change if more people in NTL knew they'd end up on here....

I don't think it's so much a case of them ending up on here. There are those of us in the business, and my department and the management of it are good examples, who want things to be right...feedback on here, as anywhere, is a valuable tool to highlight where things may be going wrong.

I don't see it as 'the threat of exposure'...it's a means of finding out when things go wrong, and getting things changed so that it doesn't happen again. That's the very reason I come to both nthw sites.

etccarmageddon · 19-10-2003, 19:43

Quote:

Originally Posted by Incognitas

Bl**dy rep system.I wanted to give Russ a point for his last post but I have to be a slut and spread it around some more.

Incog.

give some to mark - he deserves it for his positive attitude.

scrotnig · 19-10-2003, 19:44

Quote:

Originally Posted by etccarmageddon

when I signed up for stand alone cable modem - i got a letter welcoming me to NTL and it talked all about the TV service.

Sheesh...I will feed back that that is still happening. Thanks.

etccarmageddon · 19-10-2003, 19:53

it was some time ago (my sign up). now I know who to contact, if I get anymore dodgy mail, I'll be letting you know.

philip.j.fry · 19-10-2003, 22:34

Quote:

Originally Posted by etccarmageddon

when I signed up for stand alone cable modem - i got a letter welcoming me to NTL and it talked all about the TV service.

Best one I ever had was, walking out of my building one day I noticed a letter left on the doorstep. Picked it up, had NTL envelope but was addressed to flat 6, there's only 5 flats in my building

Says a lot about the postperson too