*ALL* ntl 10Mb Discussion (Part 3) - Page 119

fire · 04-02-2006, 02:27

NTL are trialing 100 mbit at the moment.

etccarmageddon · 04-02-2006, 09:04

Quote:

Originally Posted by fire

NTL are trialing 100 mbit at the moment.

er where?

fire · 04-02-2006, 17:35

Quote:

Originally Posted by etccarmageddon

er where?

Saw the link below at www.adslguide.org:

http://www.pcw.co.uk/personal-comput...-100mbit-links

Ignition · 04-02-2006, 17:55

Quote:

Originally Posted by fire

NTL are trialing 100 mbit at the moment.

That has absolutely no relevance at all to the current issues (Yes I know how they are doing it, there's literally only one way).

fire · 04-02-2006, 18:06

Well i thought i would post it as i saw it earlier.I wrote it to show how silly Ntl are, for trialing 100 mbit before all their 10 mbit people are happy.

Chrysalis · 04-02-2006, 19:54

Quote:

Originally Posted by fire

Well i thought i would post it as i saw it earlier.I wrote it to show how silly Ntl are, for trialing 100 mbit before all their 10 mbit people are happy.

We think alike then. Skipping rungs of the ladder.

Zouk · 05-02-2006, 20:23

hi sorry i know this question has been asked b4 but i just wanna get it straight. im on home 120 and i get a max of 5 meg, do i have to wait until december b4 this update thing is available?? thank you ever so much for your co-operation. astalavista

Sage013 · 06-02-2006, 13:53

The reason for my post. I've finally had sucess with convincing ntl to install a cable modem for free!!!

I called them today to change from up to 10Mb to the 2mb package. Without any discussions or asking why, they just changed it there and then. I then asked how to go about closing my account. The response, the explanation of 30 days notice etc (still not looking good at this point). I then explained that it would take me a while to sort out getting my BT line reconnected and having sky installed, not to mention finding another isp.

At this point the person finally asked why I was going to close my ntl account. After this the person recommended I contact their customer retention team. I asked them if they could put me through to them there and then and they said yes. I also asked them to explain briefly to them why they were putting me through. I was put on hold and less than a minute later the person was back on the phone and told that ntl always do what they can to keep their customers (they said this with a straight voice as well, I nearly started laughing myself

) and they were now happy to install the modem without the fee. I get transferred to the retention team and arrange to have the modem installed, which will be this Friday as well!!!

I was even happy enough to get put back on 10Mb straight away. Still, for the 10 minutes I was on 2Mb I have to say I had a wonderfully stable and solid 2Mb connection with the speed constant

It's just a shame that it took me advising I will be closing my account before they were prepared to do it for free

Anyway, all sorted now. You can all expect to hear from me again on Friday evening when I start asking how to get the modem working properly

etccarmageddon · 06-02-2006, 14:45

Quote:

Originally Posted by fire

Well i thought i would post it as i saw it earlier.I wrote it to show how silly Ntl are, for trialing 100 mbit before all their 10 mbit people are happy.

It'll be research and development of a 100mb product most likely the use of the word 'trial' has exagerated it and it's more a 'test'. a pointless product at the moment but you need to be prepared for the future or get left behind.

sicknote · 06-02-2006, 21:32

ahh sage m8 back with the minions on 2mg huh

lemme know how it goes with the ntl250 with 2mg cause mines on the stb still
but i also have the 250 sitting here to

manfredojr · 07-02-2006, 00:42

I'm on the 200 with 2mb and it's still causing me problems..

Chrysalis · 07-02-2006, 03:43

my symptons are different now. pings arent fluctuating as much and latency and upload are both good, but download speeds continue to plummet in the evenings, last night i was getting a whopping 0.5mbit. Is this a sign of downstream saturation or will it still be upstream saturation or possible shaping to deal with ubr overload? Of course right now at 4am without any reboots etc. my speeds shot back up.

White · 07-02-2006, 12:44

Hi,my modem Terayon Terajet 210 dont get the full 10meg will i get a new modem for free or do i have to pay? as im going to phone ntl tonight,if i dont get a free modem ill down grade to the 1 meg.

Ramrod · 07-02-2006, 12:51

Quote:

Originally Posted by Sage013

....... and arrange to have the modem installed, which will be this Friday as well!!!.........You can all expect to hear from me again on Friday evening when I start asking how to get the modem working properly

Me too....thats when my free modem is due to be installed as well

chrisjj · 07-02-2006, 13:48

> Anybody here got exactly the same issue? Modem resseting after so long?

Possibly - Windows sees lost connnection on this ntl:250 - but how can I identity a modem reset for sure?