*ALL* ntl 10Mb Discussion (Part 3) - Page 116

punky · 29-01-2006, 13:43

Just came back to the UK, where it looks like now i've been upgraded to the 10meg service.

Its extremely erratic. My speed averages out at less than 3 meg (around 2.5meg, is a good average so far). My connection spikes to 550+k-ish, but then will drop after giving me a poor average.

This is about par for the course, isn't it?

10 meg blows. My 3 meg used to be solid. I appreciate the "upto" bit, but its worse than before, that's not really progress?

xserve · 29-01-2006, 19:35

My Broadband speed is dreadful since upgrade.

Dowloading a 55 meg file from apple took ages. Average download speed was 88k sec.

looking at the network activity, if was all over the place 750k, then 3.5k then 30k, then 0k then 4k then 450k then 200k then3k then 12k the 16k get the picture.

whaen all of that was averaged out it was 88k not good on a supposed up to 10 meg line. Surely the up to 10 meg caveat must wear thin when it is not as fast as the 1 meg line I previously had.

Brother on telewest 10meg service got 800k sec average with his BB.

I get reasonable results on the speed checker but a 1 meg file is not big enough to accuratly test a line that suould be 10 meg.

I think that 5meg should be the minimum acceptable speed for the "up to" service, after all what is the point in paying more for less.

Stu

Chrysalis · 29-01-2006, 23:08

My pings are through the roof again, I guess some peeps have followed me onto this upstream chan and I need to get the modem moved again

sicknote · 29-01-2006, 23:37

Chrysalis: funny that cause mine are at bout 60% loss as i speak damm thought 2mg line would be better than 10mg and its just as bad these ntl people really do need to sort there shxxte out in a big way

KN4995 · 30-01-2006, 11:48

I Keep popping in to see what's what. Finally got a mail shot telling me of 10MB today so thought it worth a quick call. Told CS I've a Samsung STB and wanted to enquire about 10MB. Specifically told no Sir, only UP TO 10MB

heh.. At ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£34.99 I can have it but they will definately not switch me on while I have a Samsung STB. I need a SACM and I can have one for free, but not for ages. Nowt new to tell you there then, just thought I'd tell what today's score was.

I'm in Oldham, no idea what the deal is with upgrading everyone yet, there so much going on on here about it. Sounds like I'm better off on my consistently good 2MB line for now anyhow. Ho hum.

Cheers.

sicknote · 30-01-2006, 16:42

just an update from last nite on my 2mg line..high pings went on til at least 5am when i retired and there still up and down now all be it not so badly but.....ahh sod this rubbish cant be bothered to talk about it now as there is never anything at all good to say about ANY of these lines nthell provide anymore guess the only reason im still on it is that cant be assed going through the waiting for adsl to be installed but it will come thats for sure as we cant go on at this rate being supplied with an inferior service forever by these jokers

etccarmageddon · 30-01-2006, 17:16

NTL have just issued a PR smoke and mirrors statement.

http://www.cableforum.co.uk/article/...ement-on-10mb-
speed-issues

nothing in there of any use - I mean who do you believe? the PR machine or the people suffering and Ignition's comments?

Cerberus · 30-01-2006, 17:38

Quote:

Originally Posted by etccarmageddon

NTL have just issued a PR smoke and mirrors statement.

www.cableforum.co.uk/article/234/ntl-issues-statement-on-10mb-
speed-issues

nothing in there of any use - I mean who do you believe? the PR machine or the people suffering and Ignition's comments?

This statement is as good as saying, "It's not our fault."

I am personally getting quite annoyed at the constant fluctuation in speeds, even after having my sacm swapped. I am going to take this up with OFCOM and then if I dont get any satisfaction with them, then I am afraid that I will be serving my notice with NTL.

My ping on UK BF2 servers on most days is 125 and is becoming quite tedious. I have no viruses and/or spyware/malware. My PC is good spec. So NTL, who is to blame?

I feel though that I will soon be installing BT back in my home.

punky · 30-01-2006, 17:41

Quote:

Originally Posted by etccarmageddon

NTL have just issued a PR smoke and mirrors statement.

http://www.cableforum.co.uk/article/...ement-on-10mb-
speed-issues

nothing in there of any use - I mean who do you believe? the PR machine or the people suffering and Ignition's comments?

Yeah, its just b******t.

NTL might think they can treat most of their users like muppets, but not I. I know my connection is worse now than after the upgrade, and its not my proxy/OS/router or anything else they can try and pin it on.

I have just gone down to 2meg, and I am getting basically the same speed/consistency (so not my STB then), and its much cheaper. I'm not even getting the 2meg either.

My NTL BB has always been top notch. If this continues I'll take my money elsewhere.

Niceaction · 30-01-2006, 18:50

I upgraded to 10mb from 2mb today. At the moment I am seeing no improvement whatsoever in the speed of files I am downloading. Is there a tool or a website that can tell me my exact download and upload speed? Any help would be appreciated!

Chrysalis · 30-01-2006, 19:29

the statement didnt address the 10meg customers who got speeds below 2meg which is a lower tier, so they are acting as if it is just light contention user's are suffering so basically ignoring the problem.

sicknote · 30-01-2006, 21:47

one thing and one thing only to say about that lame assss statement and that is Bollxxks all Bollxxks they think we are stupid for christ sake

haha just read that statement again and it says SOME forum members hahah let me tell you ya NTL management foos if yer read this those some i suppose are the 165,176,187,AND 171 users that were on hold for the past damm 4 days waiting on TS around 7pm so its not just SOME foos damm they really know how to **** people off man

Cerberus · 30-01-2006, 21:51

Can I just ask for some opinion here, is it worth going to OFCOM or would I be better just terminating my service?

etccarmageddon · 31-01-2006, 06:35

well there's no harm in complaining but ofcom will first at least tell you to go through ntl's complaints process fully and draw a blank/deadlock before they want to know.

dayloon · 31-01-2006, 09:16

That statement is absolute ****e. It's almost insulting.