Bittorrent & Disconnections - Ambit modems - Page 10

Albie · 16-12-2005, 18:16

Quote:

Originally Posted by el-em

My silver 100 replaced with new blue 250 today - cured my reboot/disconnect/hangup/lockup problems. Today's engineer said that the 100's are just not up to the 10mbit service - might support the speed, but they are not happy with ntl's current firmware image.

It's nothing to do with the modems not supporting 10MB.

The connection problems are also happening to me and others on 1MB & 2MB that have older modems.

Stoo_Pot · 17-12-2005, 01:58

I've got a 250 modem. About 3 months ago I had a 1Mb line installed and in the last 2-3 weeks I've been trying to use bit torrent downloads to download the (legal) archives of a radio show I like, but my modem keeps rebooting. I've now upgraded to 10Mb and I get exactly the same problem. Everything is fine in speed tests and when just surfing the web but as soon as I try to use bit torrent, the modem reboots after about 5 mins. Really annoying. Will phone NTL tomorrow but not sure what they will bea ble to do as it seems like they don't know what is going on.

I'm happy for those people who have changed to the 250 modem have got rid of the problem, but I've had a 250 modem since the start and it's no good for me.

If they don't get it fixed I'll just change to a different company, I don't care if it costs a bit more, as long as the torrents work.

brickdog · 17-12-2005, 09:44

I have the same symptoms - connection repeatedly dropping under heavy download (downloading simultaneously from news groups and BitTorrents).

I live in Leicester (LE3) and have a silver ntl:home 100 modem. I recently upgraded from 3mb to 10mb and the problem has been occuring since then. I get around 1100k/s flat out.

I've sent a PM to Russ D answering his questions.

Cheers,
BD

PS. This is my first post

ukcobra · 17-12-2005, 10:21

I still have the problem, with just 1 torrent and a 250 modem. I was on 3MB and now on 10MB.

My MAC works fine, so I think this is more of a client issue than a BB supplier issue. If it was an NTL fault how does it explain I can use the Mac version of Azureus fine ?

Chrysalis · 17-12-2005, 19:12

hi brickdog welcome to the forums, russ will make every effort to help you I am sure of it, the cableforum team have helped solve numerous issues for people who visit this site.

nwolsten · 20-12-2005, 11:45

Same here Guys, I've always had a Blue 250 modem, I moved up to 10mb and now the router keeps hanging.
Here is a message I posted elsewhere:

Has anyone seen/heard of this before, it is driving me mad?

I have NTL 10Mb via an NTL 250 modem.

If I plug my either of my wireless routers (Netgear WGT624 & Buffalo tech WZR-G108) into the cable modem they will hang every 10 minutes or so and I then have to repower the router.

If I plug my PC straight into the Cable modem it works fine and dandy, not one crash or hang of the PC.

I'm wondering if it is the router(s) or is the cable modem sending iffy signals or something.
Note. the logs on the routers state no errors recieved.

Please help someone

thanks

Resonate · 20-12-2005, 14:54

NTL 120, 10 meg leicester LE3

Constant reboots when connection under load. "Obtained" a 250 but NTL would not add it to the network. The annoying thing is they happily swapped my SB 3100 the week before for the 120 by me just calling up following advice the 3100 wasnt up to the job. What a mistake that was as the 3100 seems a much more solid modem.

Engineer booked for tommorow who i will lock in the house until he replaces the ****e modem with a 250.

mcmanic · 20-12-2005, 17:14

NTL 120 here, fine on everything, newsgroups, ftp, torrents, full speed up and down with no problems

merry xmas

ukcobra · 04-01-2006, 16:46

Have the prolems been resolved with regard to BT clients or have we all just given up ?

brickdog · 04-01-2006, 17:15

I'm still getting problems - I've not been in touch with NTL yet though. I'll do that when I'll be around for an engineer if I need one as it seems quite likely that a change of cable modem will be the first suggestion.

Resonate · 04-01-2006, 19:25

All seems fine here with new 250 modem

kq501 · 06-01-2006, 22:14

I upgraded on xmas day from 2mb to 10mb. Speed wasn't great until I changed to an ethernet cable (on the advice of one of the CF Team) and then it shot right up. Max before was about 4-5 meg, after 7-8 meg.

I also lose connectivity with heavy BT use, torrents with many seeds/peers. Was mainly when using Azureus. Changed to Utorrent which seems to have helped so far.

Ambit 120, Glasgow.

On another note, can anyone tell me why AFTER uninstalling Zonealarm firewall I seem to be getting full use of my 10mb service. Here are my results before and after uninstalling Zonealarm...

This is my speeds with ZA running...

Fri, 6 Jan 2006 20:37:57 UTC

1st 512K took 563 ms = 909.4 KB/sec, approx 7493 Kbps, 7.32 Mbps
2nd 512K took 546 ms = 937.7 KB/sec, approx 7727 Kbps, 7.55 Mbps
3rd 512K took 563 ms = 909.4 KB/sec, approx 7493 Kbps, 7.32 Mbps
4th 512K took 578 ms = 885.8 KB/sec, approx 7299 Kbps, 7.13 Mbps

Overall Average Speed = approx 7503 Kbps, 7.33 Mbps

and with ZA completely uninstalled...

1st 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps
2nd 512K took 422 ms = 1213.3 KB/sec, approx 9998 Kbps, 9.76 Mbps
3rd 512K took 437 ms = 1171.6 KB/sec, approx 9654 Kbps, 9.43 Mbps
4th 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps

Overall Average Speed = approx 9730 Kbps, 9.5 Mbps

Is this normal or will another firewall help?

I will get back to you if I have anymore disconnections with BT.

wlm · 07-01-2006, 10:06

Im On 2mb 120 modem , this week i have only started getting problems Bitorrent or direct downloads was very slow and have not notice any reboots atm.

kq501 · 07-01-2006, 15:06

Quote:

Originally Posted by kq501

I also lose connectivity with heavy BT use, torrents with many seeds/peers. Was mainly when using Azureus. Changed to Utorrent which seems to have helped so far.

Ambit 120, Glasgow.

.

Na... lost connection a few times last night while using 4 big torrents. Gonna try CS

Swoopie · 09-01-2006, 01:31

*bump*

Any one still got the same problems? I Still get them (When using Azureus mainly) And the upload stream reports @ Approx 50~5kB/s (Via a connection monitor) (Azureus is capped @ 40K Inside the settings)

Ambit 100, 10Mb
Software Upgrade File Name : ntlhm100_ntl0002.cpr
Activity on lights: (Sync/Ready stay on, D/S Constantly flashes, Eth Flashes, U/S Stays off) Then about 5 or so seconds later, The modem will "Restart/Reset".

Back when I was on 3Mb, it was fine, Then after the firmware update (I was still on 3Mb back then) But I started to get disconnected... Then I got upgraded to 10Mb, And still getting the disconnections.