[Merged] Manchester Issues - Page 6

Chris W · 18-12-2005, 21:15

"all over the place" ?! all sub 30ms, most sub 20 with just 1 spike?!

If you are going to say things like that please make sure the traces you post back up what you are saying!

Florence · 18-12-2005, 21:22

Still working fine at present also still no warning that my pings have exceeded 4 secs.

slowcoach · 19-12-2005, 00:23

Oldham: No connection 2.00AM - 9.00AM today, when it did come back getting less than 3meg speed. Thought I was doing well previously with consistant 9.5meg while others were suffering, ah well....

19-12-2005, 00:41

Quote:

Originally Posted by th'engineer

It is all over the place wonder if Ignition or BB could shed light on it

Target Name: kittysworld.co.uk
IP: 195.62.28.9
Date/Time: 18/12/2005 20:01:58
1 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms [192.168.123.254]
2 13 ms 6 ms 6 ms 6 ms 6 ms 8 ms 13 ms 8 ms 8 ms 6 ms [10.23.48.1]
3 7 ms 8 ms 7 ms 6 ms 9 ms 97 ms 7 ms 10 ms 6 ms 7 ms oldh-t2cam1-a-v115.inet.ntl.com [80.5.164.61]
4 10 ms 14 ms 7 ms 7 ms 7 ms 8 ms 8 ms 6 ms 7 ms 7 ms manc-t3core-1a-ge-111-0.inet.ntl.com [213.104.242.77]
5 10 ms 6 ms 10 ms 7 ms 8 ms 7 ms 8 ms 8 ms 7 ms 8 ms man-bb-a-so-400-0.inet.ntl.com [213.105.172.241]
6 22 ms 7 ms 9 ms 45 ms 9 ms 8 ms 7 ms 9 ms 8 ms 8 ms man-bb-b-ae0-0.inet.ntl.com [62.253.187.178]
7 13 ms 21 ms 42 ms 13 ms 20 ms 14 ms 14 ms 28 ms 14 ms 14 ms win-bb-a-so-300-0.inet.ntl.com [62.253.185.138]
8 21 ms 15 ms 15 ms 14 ms 14 ms 14 ms 14 ms 16 ms 14 ms 14 ms gfd-bb-b-so-500-0.inet.ntl.com [213.105.172.130]
9 15 ms 19 ms 15 ms 15 ms 22 ms 15 ms 16 ms 15 ms 14 ms 16 ms redb-ic-1-as0-0.inet.ntl.com [213.105.174.138]
10 24 ms 16 ms 16 ms 15 ms 15 ms 16 ms 15 ms 16 ms 27 ms 16 ms xchangepoint-gw1.aexiomus.net [217.79.160.25]
11 16 ms 16 ms 16 ms 24 ms 16 ms 15 ms 16 ms 16 ms 20 ms 17 ms peer8.rbl-mer.aexiomus.net [80.82.128.46]
12 16 ms 18 ms 17 ms 16 ms 14 ms 15 ms 15 ms 14 ms 16 ms 24 ms 84-45-244-6.no-dns-yet.enta.net [84.45.244.6]
13 17 ms 17 ms 16 ms 15 ms 15 ms 15 ms 19 ms 23 ms 22 ms 15 ms mars.miniserve.net [195.62.28.9]

You are having a joke with us i hope. There is nothing what so ever wrong with that trace.

And here's one from South Manchester.

Tracing route to kittysworld.co.uk [195.62.28.9]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms ipcop.localdomain [10.0.0.1]
2 6 ms 5 ms 6 ms 10.15.16.1
3 39 ms 7 ms 7 ms bagu-t2cam1-a-v121.inet.ntl.com [8
4 6 ms 14 ms 7 ms bagu-t2core-a-ge-wan64.inet.ntl.co
]
5 6 ms 10 ms 7 ms man-bb-a-so-310-0.inet.ntl.com [21

6 8 ms 32 ms 9 ms man-bb-b-ae0-0.inet.ntl.com [62.25
7 15 ms 13 ms 14 ms win-bb-a-so-300-0.inet.ntl.com [62

8 58 ms 14 ms 23 ms gfd-bb-b-so-500-0.inet.ntl.com [21

9 19 ms 16 ms 18 ms redb-ic-1-as0-0.inet.ntl.com [213.
10 16 ms 16 ms 17 ms xchangepoint-gw1.aexiomus.net [217
11 16 ms 16 ms 17 ms peer8.rbl-mer.aexiomus.net [80.82.
12 19 ms 16 ms 15 ms 84-45-244-6.no-dns-yet.enta.net [8
13 15 ms 49 ms 18 ms mars.miniserve.net [195.62.28.9]

Now if we go on your rule of thumb Kitty better be on to the CEO tomorrow as this one is bad as well

Ignition · 19-12-2005, 00:55

Quote:

Originally Posted by Florence

ping to kittysworld
Pinging kittysworld.co.uk [195.62.28.9] with 32 bytes of data:

Reply from 195.62.28.9: bytes=32 time=2143ms TTL=53
Request timed out.
Reply from 195.62.28.9: bytes=32 time=1776ms TTL=53
Reply from 195.62.28.9: bytes=32 time=1785ms TTL=53

So what is causing the high pings?

The connection being saturated by another machine on the router maybe?

---------- Post added at 23:47 ---------- Previous post was at 23:45 ----------

Quote:

Originally Posted by Florence

the latest one nothing altered since the last one exceept the modem lights are not constantly flashing faster than christmas lights.

Those same lights that show downstream and upstream activity, that were flashing like the clappers before but aren't now?

Strange that pings, etc, are fine when there isn't a load of activity on the connection...

Case closed.

Not a negotiable diagnosis by the way, if your sync / ready were flashing like crazy you wouldn't have a connection at all.

---------- Post added at 23:55 ---------- Previous post was at 23:47 ----------

Quote:

Originally Posted by th'engineer

It is all over the place wonder if Ignition or BB could shed light on it

Certainly

Florence · 19-12-2005, 01:26

Quote:

Originally Posted by Ignition

The connection being saturated by another machine on the router maybe?

Sorry to blow this one out but I was the only computer connected, AJ was out and had taken his with him to a lan party, Jean was in bed and hubby's PC died..

Quote:

Originally Posted by Ignition

Those same lights that show downstream and upstream activity, that were flashing like the clappers before but aren't now?

Strange that pings, etc, are fine when there isn't a load of activity on the connection...

Case closed.

Not a negotiable diagnosis by the way, if your sync / ready were flashing like crazy you wouldn't have a connection at all.

The lights that flash fast when pings are high are enet > send> recv. the flashing woud give some an epileptic fit it was so fast I will take movie shot next time.

Also as I have said today it has been fine all day

Chrysalis · 19-12-2005, 02:12

Quote:

Originally Posted by th'engineer

It is all over the place wonder if Ignition or BB could shed light on it

Target Name: kittysworld.co.uk
IP: 195.62.28.9
Date/Time: 18/12/2005 20:01:58
1 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms [192.168.123.254]
2 13 ms 6 ms 6 ms 6 ms 6 ms 8 ms 13 ms 8 ms 8 ms 6 ms [10.23.48.1]
3 7 ms 8 ms 7 ms 6 ms 9 ms 97 ms 7 ms 10 ms 6 ms 7 ms oldh-t2cam1-a-v115.inet.ntl.com [80.5.164.61]
4 10 ms 14 ms 7 ms 7 ms 7 ms 8 ms 8 ms 6 ms 7 ms 7 ms manc-t3core-1a-ge-111-0.inet.ntl.com [213.104.242.77]
5 10 ms 6 ms 10 ms 7 ms 8 ms 7 ms 8 ms 8 ms 7 ms 8 ms man-bb-a-so-400-0.inet.ntl.com [213.105.172.241]
6 22 ms 7 ms 9 ms 45 ms 9 ms 8 ms 7 ms 9 ms 8 ms 8 ms man-bb-b-ae0-0.inet.ntl.com [62.253.187.178]
7 13 ms 21 ms 42 ms 13 ms 20 ms 14 ms 14 ms 28 ms 14 ms 14 ms win-bb-a-so-300-0.inet.ntl.com [62.253.185.138]
8 21 ms 15 ms 15 ms 14 ms 14 ms 14 ms 14 ms 16 ms 14 ms 14 ms gfd-bb-b-so-500-0.inet.ntl.com [213.105.172.130]
9 15 ms 19 ms 15 ms 15 ms 22 ms 15 ms 16 ms 15 ms 14 ms 16 ms redb-ic-1-as0-0.inet.ntl.com [213.105.174.138]
10 24 ms 16 ms 16 ms 15 ms 15 ms 16 ms 15 ms 16 ms 27 ms 16 ms xchangepoint-gw1.aexiomus.net [217.79.160.25]
11 16 ms 16 ms 16 ms 24 ms 16 ms 15 ms 16 ms 16 ms 20 ms 17 ms peer8.rbl-mer.aexiomus.net [80.82.128.46]
12 16 ms 18 ms 17 ms 16 ms 14 ms 15 ms 15 ms 14 ms 16 ms 24 ms 84-45-244-6.no-dns-yet.enta.net [84.45.244.6]
13 17 ms 17 ms 16 ms 15 ms 15 ms 15 ms 19 ms 23 ms 22 ms 15 ms mars.miniserve.net [195.62.28.9]

if you think that one 97ms spike is a problem try looking at traces I have posted which look far worse and apperently are normal.

---------- Post added at 01:12 ---------- Previous post was at 01:10 ----------

Quote:

Originally Posted by Florence

Sorry to blow this one out but I was the only computer connected, AJ was out and had taken his with him to a lan party, Jean was in bed and hubby's PC died..

The lights that flash fast when pings are high are enet > send> recv. the flashing woud give some an epileptic fit it was so fast I will take movie shot next time.

Also as I have said today it has been fine all day

I wonder if you have a trojan on your machine and it is periodically doing outbound denial of service attacks, that would almost certinaly (a) cause heavy packet loss and connectivity issues and (b) lights flash constantly on modem since it will be high packets/sec.

Florence · 19-12-2005, 02:28

Quote:

Originally Posted by Chrysalis

if you think that one 97ms spike is a problem try looking at traces I have posted which look far worse and apperently are normal.

---------- Post added at 01:12 ---------- Previous post was at 01:10 ----------

I wonder if you have a trojan on your machine and it is periodically doing outbound denial of service attacks, that would almost certinaly (a) cause heavy packet loss and connectivity issues and (b) lights flash constantly on modem since it will be high packets/sec.

Computer is clean it runs with two virus protection and firewalled. All checks comeback clean even adware has just completed a check and its found nothing.

festoid · 19-12-2005, 04:54

Quote:

Originally Posted by Florence

Computer is clean it runs with two virus protection and firewalled. All checks comeback clean even adware has just completed a check and its found nothing.

Is 2 A/V better than 1 or just for the really paranoid, because if one did its job in the first place, 2 wouldn't be necessary. Perhaps an A/V scan is taking place from one of your 2 programs

If all systems were designed like this then everything in the world would take twice as long to get checked, because as we all know parallel processing is merely a myth unless 2 processors are available, so each program is polled instead. AV proggies love resources and hiding in the background, always running but ready to catch any similarity with its algorythm database [X2 in your case]

I'm also going to presume that even though other computers have been removed/gone faulty that you use a router to connect to the internet, even though yours was the only one connected, has this been proven/disconnected?

Have you checked your event log to check with co-incidental spike times?

Task manager, when it happens does a program or service suddenly hog resources, if so trace program/service backwards.

Can't really think of anythg else that would rob the processor of so much time to cause them spikes, if its none of them then it may be external.

Chrysalis · 19-12-2005, 09:26

Quote:

Originally Posted by Florence

Computer is clean it runs with two virus protection and firewalled. All checks comeback clean even adware has just completed a check and its found nothing.

I am not convinced the lights flashing madly defenitly does sound like something is sending data out saturating your line, next time it happens run a netstat to check for open connections. Constant 1000+ms on every trace doesnt sound like an isp problem to me. When I last posted 1500ms traceroute it did turn out to be a problem my end which I didnt admit to after.

Ignition · 19-12-2005, 12:27

Quote:

Originally Posted by Florence

Sorry to blow this one out but I was the only computer connected, AJ was out and had taken his with him to a lan party, Jean was in bed and hubby's PC died..

The lights that flash fast when pings are high are enet > send> recv. the flashing woud give some an epileptic fit it was so fast I will take movie shot next time.

Also as I have said today it has been fine all day

Someone's PC was doing something, as the 3 lights that would indicate activity were all going crazy (enet, send, recv).

Again case definitely closed, thanks for the confirmation.

EDIT: You do realise that 2 AV programs running will cost you a fair bit of performance on the PC, as well as potentially preventing either of them working properly as they'll both be putting in requests for unique access to the files, so at very least one will be having to wait for the other to finish scanning before it'll permit you access to the file, at worst it'll decide it can't be bothered.

slowcoach · 19-12-2005, 19:21

Quote:

Originally Posted by slowcoach

Oldham: No connection 2.00AM - 9.00AM today, when it did come back getting less than 3meg speed. Thought I was doing well previously with consistant 9.5meg while others were suffering, ah well....

Back to normal again today 9.5meg at peak times.
Off peak downloading an .ISO from Ireland averaged 1220 KB/sec which is the best speed by far since I upgraded to 10meg.
Looks like things will be super when all areas have been optimised. Hang in there

gazza007 · 20-12-2005, 09:59

I'm not sure if this problem is connected with Sth Man or has been covered already.
My Ex-Mrs/Kids PC konked out last week so I had to re-install XP etc.
BB is 1MB via Silver Pace TV Box to NIC. Didn't have to re-register etc & BB came up OK, all XP updates etc all been downloaded & installed to PC but every so often connection seems to drop. If I run Tracert from cmd prompt all seems OK to various sites but still no Windows connection. RE-boot PC & all seems to recover. Appreciate any help before calling CS.
Gaz

Fawkes · 20-12-2005, 11:22

3MB via Samsung STB:

RDHW
Tue, 20 Dec 2005 10:13:36 UTC
1st 128K took 32688 ms = 4010 Bytes/sec = approx 33 kbits/sec
2nd 128K took 34578 ms = 3791 Bytes/sec = approx 32 kbits/sec
3rd 128K took 31625 ms = 4145 Bytes/sec = approx 34 kbits/sec
4th 128K took 31500 ms = 4161 Bytes/sec = approx 35 kbits/sec

ADSLguide
Downstream 90 Kbps (11.3 KB/sec) 97 Kbps (inc. overheads)
Upstream 316 Kbps (39.5 KB/sec) 341 Kbps (inc. overheads)

pings and traces are OK.

Maybe I can call and upgrade to 1MB, it would save me some money!

--- EDIT ---

Looks like I've been upgraded to 10MB over night, but based on the above its not the reliable yet:

Downstream 5728 Kbps (716.0 KB/sec) 6186 Kbps (inc. overheads)
Upstream 488 Kbps (61.0 KB/sec) 527 Kbps (inc. overheads)

Oh and I want a free cable modem for my trouble.

th'engineer · 20-12-2005, 20:11

And tonights rough service from NTL in manc is north manchester

Tue, 20 Dec 2005 18:55:09 UTC
1st 128K took 5500 ms = 23831 Bytes/sec = approx 198 kbits/sec
2nd 128K took 1641 ms = 79873 Bytes/sec = approx 665 kbits/sec
3rd 128K took 17656 ms = 7424 Bytes/sec = approx 62 kbits/sec
4th 128K took 3609 ms = 36318 Bytes/sec = approx 302 kbits/sec

Knew my turn would be soon

Target Name: www.ntlworld.com
IP: 212.250.162.47
Date/Time: 20/12/2005 19:10:10
1 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms [192.168.123.254]
2 5 ms 6 ms 185 ms 6 ms 90 ms 6 ms 53 ms 9 ms 325 ms 6 ms [10.23.48.1]
3 7 ms 6 ms 155 ms 58 ms 59 ms 7 ms 30 ms 6 ms 295 ms 7 ms [80.5.164.189]
4 11 ms 8 ms 123 ms 8 ms 29 ms 10 ms 8 ms 7 ms 264 ms 7 ms manc-t3core-1b-ge-111-0.inet.ntl.com [213.104.242.205]
5 9 ms 8 ms 105 ms 7 ms 8 ms 7 ms 8 ms 11 ms 247 ms 10 ms man-bb-b-so-400-0.inet.ntl.com [213.105.242.245]
6 13 ms 13 ms 80 ms 14 ms 13 ms 14 ms 13 ms 14 ms 222 ms 14 ms [62.253.185.138]
7 13 ms 16 ms 63 ms 14 ms 14 ms 13 ms 13 ms 13 ms 191 ms 22 ms [62.253.187.222]
8 14 ms 13 ms * 22 ms 14 ms 14 ms 13 ms 13 ms 168 ms 18 ms www.ntlworld.com [212.250.162.47]

Come on NTL sort out these problems

To the local ubr

Target Name: spc1-roch1-6-0-gw.bagu.broadband.ntl.com
IP: 81.100.143.1
Date/Time: 20/12/2005 19:11:59
1 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms 0 ms [192.168.123.254]
2 6 ms 6 ms 6 ms 6 ms 7 ms 7 ms 13 ms 14 ms 6 ms 7 ms spc1-roch1-6-0-gw.bagu.broadband.ntl.com [81.100.143.1]

Any suggestions for words to tech support

Just sent off e-mail

to NTL support