15-12-2005, 22:47
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#1
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Inactive
Join Date: Jan 2004
Posts: 15
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Cable Modem and usb
well i'm not sure if it is with the modem but anyway. for various reasons i have to connect via usb (i have another computer connected via ethernet using ics, and the last few days i've been getting blue screen errors blamed on 'usbport.sys'
i assumed it was a driver problem with a usb wireless dongle i had plugged in, so i got rid of that and the blue screens stopped, but instead the modem would keep disconnectiong and reconnecting - as if the pc thought the usb lead had been unplugged. i'd then lose the connection as windows even viewer showed that it was trying to get a new ip for the modem as the ip was already taken
I just switched it over to another usb socket and, touch wood, it seems ok now, but is this problem known? could it be a problem with the usb drivers or something as simple as a damaged usb socket? or is the modem dying?
I'm in Glasgow on 2mb and using the ambit cable modem (i think the 100 one)
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15-12-2005, 22:49
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#2
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Mum 30/09/20 Dad 08/08/24
Join Date: Mar 2004
Location: Galactic Sector ZZ9 Plural Z Alpha, A secret Moonbase (shh don't tell anybody)
Age: 57
Services: 2 x TiVo 360s, SH5. Samsung Galaxy Note 10+ 5G, Ton's of Smart Home stuff, & Cuddy Toy
Posts: 17,257
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Re: Cable Modem and usb
Buy a router and connect all PCs to it and the modem.
this will be the best method.
__________________
I'm a Trustee & Secretary for a local charity
STAY AT HOME: I found out that mum will never walk again as the coronavirus attacked her nervous system. She died on September 30th.
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15-12-2005, 22:54
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#3
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Inactive
Join Date: Jan 2004
Posts: 15
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Re: Cable Modem and usb
yeah you're probably right, i'm gonna do that after christmas anyway.
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15-12-2005, 23:01
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#4
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Mum 30/09/20 Dad 08/08/24
Join Date: Mar 2004
Location: Galactic Sector ZZ9 Plural Z Alpha, A secret Moonbase (shh don't tell anybody)
Age: 57
Services: 2 x TiVo 360s, SH5. Samsung Galaxy Note 10+ 5G, Ton's of Smart Home stuff, & Cuddy Toy
Posts: 17,257
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Re: Cable Modem and usb
When you do make sure it can handle 10Mb.
If you are an NTL customer make sure that you get the correct router, some have ASDL which is NOT NTL compatible
__________________
I'm a Trustee & Secretary for a local charity
STAY AT HOME: I found out that mum will never walk again as the coronavirus attacked her nervous system. She died on September 30th.
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15-12-2005, 23:14
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#5
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Inactive
Join Date: Jan 2004
Posts: 15
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Re: Cable Modem and usb
yeah i checked the reccomendation list elsewhere in this forum. the Linksys WRT54G sounds good to me. but this is going off topic rapidly!
thanks
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17-12-2005, 18:22
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#6
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Inactive
Join Date: Jan 2004
Posts: 15
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Re: Cable Modem and usb
hi again, i got another crash today. it's curious. sometimes the modem seems to disconnect much like in the big topic above about people having random disconnects, other times i get a blue screen talking about usbport.sys.
there's obviously something to do with the usb drivers. i suspect it's maybe both... some kind of heavy load is making the modem reboot which is upsetting the usb?
would potentially installing new usb drivers affect anything? i don't undertsand why it's started now.
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17-12-2005, 20:44
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#7
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Inactive
Join Date: Jun 2003
Location: Stafford
Age: 51
Services: Sky World
300k BB
NTL Phone
Posts: 2,399
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Re: Cable Modem and usb
Quote:
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Originally Posted by deerokus
hi again, i got another crash today. it's curious. sometimes the modem seems to disconnect much like in the big topic above about people having random disconnects, other times i get a blue screen talking about usbport.sys.
there's obviously something to do with the usb drivers. i suspect it's maybe both... some kind of heavy load is making the modem reboot which is upsetting the usb?
would potentially installing new usb drivers affect anything? i don't undertsand why it's started now.
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How many other usb devices do you have directly connected to your PC?
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18-12-2005, 01:35
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#8
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Inactive
Join Date: Aug 2004
Services: 30mb BB
Posts: 1,556
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Re: Cable Modem and usb
I was forced into using Ethernet after a lightning strike fried the USB port on the modem, best thing that ever happened, Ethernet all the way 
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18-12-2005, 02:49
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#9
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Inactive
Join Date: Jan 2004
Posts: 15
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Re: Cable Modem and usb
Quote:
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Originally Posted by poolking
How many other usb devices do you have directly connected to your PC?
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none! it's weird. i figure if it was a dodgy driver it would happen more predicatbly, and wouldn't have just started happening. a wild theory made me think it's some dodgy connection on the modem or even the tv stb as it seemed to have something to do with wires on that being moved. and yeah it's a pain in the ass. gonna have to put with it until i get the router i guess
i see it's disconnected at least once since i was last on. didn't crash though.
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18-12-2005, 19:27
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#10
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Inactive
Join Date: Jan 2004
Posts: 3,898
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Re: Cable Modem and usb
got a spare pci slot?
as you can pickup an ethernet card for under £5 which would probably be a better solution than using usb anyway.
nothing to stop you having more than one network card in the pc 
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18-12-2005, 21:48
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#11
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cf.mega poster
Join Date: Jul 2004
Location: chavvy Nottingham
Age: 42
Services: Freeview, Sky+, 100 Mb/s VM BB, mega i7 PC, iPhone 13, Macbook Air
Posts: 7,453
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Re: Cable Modem and usb
Strip the USB controllers and root hubs off in Device Manager and reinstall. Preferably get the latest drivers from your mainboard mfr... if the PC was "off the shelf" they may be difficult to find. What make / model?
By this I mean...
All of the items "USB Root Hub" or "USB controller", right click, select uninstall. Then reboot the PC.
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20-12-2005, 20:02
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#12
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Inactive
Join Date: Dec 2005
Location: Derby
Services: XL-TV,20MEG,XL-PHONE
Posts: 185
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Re: Cable Modem and usb
Could it be the USB connection on the modem?,I agree just get an ethernet card.I have had loads of problems using USB.
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