Dire browsing in Peterborough - Page 2

Chimaera · 06-12-2005, 22:08

Quote:

Originally Posted by Wicked_and_Crazy

i removed the router before calling them. I ended up getting through to india, they ran a few tests, gave me a call reference and told me to call CS in the morning if it hasnt fixed itself

FIXED ITSELF, now how is it going to do that???

Well it is nearly Christmas - perhaps Santa's Little Helpers will be working overtime?

Paul K · 06-12-2005, 22:16

Quote:

Originally Posted by Wicked_and_Crazy

i removed the router before calling them. I ended up getting through to india, they ran a few tests, gave me a call reference and told me to call CS in the morning if it hasnt fixed itself

FIXED ITSELF, now how is it going to do that???

Probably the same way that diconnecting our PC from the modem and then rebooting the SACM was going to help us see if the connection issue went away

Wicked_and_Crazy · 06-12-2005, 22:18

Quote:

Originally Posted by Chimaera

Well it is nearly Christmas - perhaps Santa's Little Helpers will be working overtime?

aawwww and you still believe Santa Claus is real

Chimaera · 06-12-2005, 22:19

Quote:

Originally Posted by Wicked_and_Crazy

aawwww and you still believe Santa Claus is real

Yeah - well as much as I believe that this slow browsing problem will miraculously right istelf overnight!

Wicked_and_Crazy · 06-12-2005, 23:24

Quote:

Originally Posted by Paul

Probably the same way that diconnecting our PC from the modem and then rebooting the SACM was going to help us see if the connection issue went away

he he he, yep. The indian on the TS call centre was a bit shocked when she was asking to browse a particular site (robin walkers speed test) and was dicatating the URL and i jumped in and completed the URL for her. She said, ohh so you have run this before. Yes about 30 seconds ago with the router in line and its going to make no difference!!

---------- Post added at 23:24 ---------- Previous post was at 22:21 ----------

gets worse!

Tue, 6 Dec 2005 23:22:40 UTC
1st 128K took 551 ms = 237880 Bytes/sec = approx 1979 kbits/sec
2nd 128K took 521 ms = 251578 Bytes/sec = approx 2093 kbits/sec
3rd 128K took 19608 ms = 6685 Bytes/sec = approx 56 kbits/sec
4th 128K took 19628 ms = 6678 Bytes/sec = approx 56 kbits/sec

Wicked_and_Crazy · 07-12-2005, 09:40

i cant believe this!!

NTL(India) are telling me that because im on the 2Meg service that a throughput of 249kbps is fine. They dont seem to understand the 249kbps id BITS and not BYTES. They are multiply 249 * 8 and saying thats 2 meg!!! WTF it should be 249 / 8 which is 31kB.

---------- Post added at 09:40 ---------- Previous post was at 08:24 ----------

Great!! theyre going to move me from UBR 1 to UBR 4. UBR 4 has known problems and thyre going to move me onto that UBR because its CLOSER!! why is it closer??

Wicked_and_Crazy · 07-12-2005, 12:42

Quote:

Originally Posted by Wicked_and_Crazy

This is a trace i just ran

Tracing route to cableforum.co.uk [66.199.235.18]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 36 ms 8 ms 17 ms 10.111.144.1
3 7 ms 8 ms 7 ms pete-t2cam1-a-ge95.inet.ntl.com [80.3.130.17]
4 19 ms 13 ms 44 ms pete-t2core-a-ge-wan61.inet.ntl.com [80.3.129.5]
5 10 ms 10 ms 13 ms nth-bb-a-so-130-0.inet.ntl.com [62.253.188.225]
6 56 ms 13 ms 15 ms gfd-bb-b-so-400-0.inet.ntl.com [62.253.185.98]
7 18 ms 14 ms 14 ms redb-ic-1-as0-0.inet.ntl.com [213.105.174.138]
8 66 ms 13 ms 15 ms linx-gw1.peer1.net [195.66.224.156]
9 94 ms 116 ms 94 ms oc12-pos5-0.nyc-telx-dis-a.peer1.net [216.187.115.225]
10 102 ms 123 ms 115 ms 64.34.84.114
11 115 ms 99 ms 100 ms 65.125.239.146
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16

i was told that they were going to put me on a different UBR. The problem seems to have gone for the moment however i dont think from this trace they have changed the UBR. Have they??

Tracing route to cableforum.co.uk [66.199.235.18]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 9 ms 6 ms 8 ms 10.111.144.1
3 15 ms 8 ms 7 ms pete-t2cam1-a-ge95.inet.ntl.com [80.3.130.17]
4 7 ms 8 ms 8 ms pete-t2core-a-ge-wan61.inet.ntl.com [80.3.129.5]
5 9 ms 9 ms 10 ms nth-bb-a-so-130-0.inet.ntl.com [62.253.188.225]
6 13 ms 16 ms 14 ms gfd-bb-b-so-400-0.inet.ntl.com [62.253.185.98]
7 16 ms 14 ms 15 ms redb-ic-1-as0-0.inet.ntl.com [213.105.174.138]
8 14 ms 16 ms 17 ms linx-gw1.peer1.net [195.66.224.156]
9 93 ms 92 ms 93 ms oc12-pos5-0.nyc-telx-dis-a.peer1.net [216.187.115.225]
10 93 ms 95 ms 94 ms 64.34.84.114
11 95 ms 106 ms 97 ms 65.125.239.146
12 * * * Request timed out.
13 * * * Request timed out.
14 * *

Chrysalis · 07-12-2005, 16:13

wicked that trace looks ok plus when browsing cable forum you will connect to a proxy and that proxy connects to the site. It could be you just have a bad proxy and need to specify one manually.

Wicked_and_Crazy · 07-12-2005, 17:39

Quote:

Originally Posted by Chrysalis

wicked that trace looks ok plus when browsing cable forum you will connect to a proxy and that proxy connects to the site. It could be you just have a bad proxy and need to specify one manually.

i know, my browsing is fine now. I was just asking if you can tell if the UBR has changed. I assumed that the second hop ip address would be different.

I dont know what the cause of the slow browsing was but the cure was supposed to be a change of UBR.

Maybe the last time i rebooted it changed proxy?

Chrysalis · 08-12-2005, 17:35

If you dont specify a proxy one is picked dependant on the website you are browsing, if you browse a dozen or so sites you may well be using 3 or 4 different proxies over the period as it doesnt tie you down to 1 proxy. The only thing that stays the same is you will always use a proxy in your area so say for me I am in Leics and if there is say 6 Leics proxies then unless I specify one I will always use one of those 6 proxies.