[Merged] Manchester Issues - Page 2

craig5320 · 30-11-2005, 21:57

My connection returned to normal after serious speed issues last week, however it has now returned to it's degraded state, not a happy bunny, i hope i get 10mb tomorrow or I'll cry.

Can anyone explain possible reasons for my connection doing this:

It constantly zig-zags up and down between 380kb and about 0-100kb. This is from my news provider and is not a problem with them, it does it anywhere, from any site.

It's also not just on my PC, but my laptop too, whether I go direct or use the router, all this via ethernet. Also it seems to be affecting my PS2 online gameplay.

Florence · 01-12-2005, 17:23

I think NTL need to sort out you network before giving faster speeds, do you think going onto 10MB will sort out the speed issues you have? Most likely if others and you on that network was given 10MB it would slow down more.

th'engineer · 01-12-2005, 19:08

Quote:

Originally Posted by Florence

I think NTL need to sort out you network before giving faster speeds, do you think going onto 10MB will sort out the speed issues you have? Most likely if others and you on that network was given 10MB it would slow down more.

Florence quite agree with you on this they need to sort out the proxies and the reliability

Florence · 02-12-2005, 11:12

Quote:

Originally Posted by th'engineer

Florence quite agree with you on this they need to sort out the proxies and the reliability

they can throw away the proxies for me I have faster pages since they were switched off with very little issues on refreshing a page. The proxy money would be better spent employing staff looking after the network.

Vlad_Dracul · 02-12-2005, 15:21

Quote:

Originally Posted by Florence

I think NTL need to sort out you network before giving faster speeds, do you think going onto 10MB will sort out the speed issues you have? Most likely if others and you on that network was given 10MB it would slow down more.

They dont care about existing customers and the service levels they receive. They already feel assured of your money. No ,they need marketing tag lines to suck in new customers and thats where the 10Mb/ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£12 a month deal comes in. They sign up loads of newbies, cop the extra cash,spend little or none of it on infrastructure and everyones happy apart from those who keep losing their connections or suffer low speeds.

Rone · 02-12-2005, 16:02

Its been bl++dy crap again today, got the barely "upto" 10 meg yesterday, and its been horrendous, often less than my original 3.
Disconnections, slow [if at all] browsing, even erratic mail. Just like the good old days.

Florence · 02-12-2005, 16:13

Glad I am still on 2mb only slowed down a little around 7pm last night but nothing much. Downloads was fast as always around midnight.

Rone · 02-12-2005, 16:47

Fri, 2 Dec 2005 15:45:25 UTC
1st 128K took 547 ms = 239620 Bytes/sec = approx 1994 kbits/sec
2nd 128K took 609 ms = 215225 Bytes/sec = approx 1791 kbits/sec
3rd 128K took 563 ms = 232810 Bytes/sec = approx 1937 kbits/sec
4th 128K took 1125 ms = 116508 Bytes/sec = approx 969 kbits/sec

Not bad for upto 10 meg, should be upto 3 meg.
This is worse than its ever been.

craig5320 · 02-12-2005, 17:11

When are NTL going to own up to the issues in Manchester

I'm sick of hearing "I've just ran a test, and your line is perfect, there are no issues!"

Rah Rah Rah

I'm more annoyed at the fact they won't say there's an issue, and just keep denying it.

Florence · 02-12-2005, 20:04

Think you will find the isuess are intermeitten and in certain areas so hard to find with limited experienced staff, looking after the network.

Quote:

Fri, 02 Dec 2005 19:03:00 GMT
1st 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
2nd 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
3rd 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
4th 128K took 532 ms = 246376 Bytes/sec = approx 2050 kbits/sec

my 2mb is working well tonight

th'engineer · 02-12-2005, 21:12

Mine seems allright just done the checks
The proxy check

You are an ntl customer but do not appear to be using a proxy.
And the speed test
Fri, 2 Dec 2005 20:11:06 UTC
1st 128K took 532 ms = 246376 Bytes/sec = approx 2050 kbits/sec
2nd 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
3rd 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec
4th 128K took 531 ms = 246840 Bytes/sec = approx 2054 kbits/sec

Rone · 02-12-2005, 21:42

I'm almost "upto" 10 meg atm.

1st 128K took 109 ms = 1202495 Bytes/sec = approx 10005 kbits/sec
2nd 128K took 110 ms = 1191564 Bytes/sec = approx 9914 kbits/sec
3rd 128K took 109 ms = 1202495 Bytes/sec = approx 10005 kbits/sec
4th 128K took 281 ms = 466448 Bytes/sec = approx 3881 kbits/sec

That 4th hop is always in reverse gear.

Florence · 02-12-2005, 22:18

9pm and as always the networking is slowing..

Quote:

Fri, 02 Dec 2005 20:49:42 GMT
1st 128K took 735 ms = 178329 Bytes/sec = approx 1484 kbits/sec
2nd 128K took 390 ms = 336082 Bytes/sec = approx 2796 kbits/sec
3rd 128K took 563 ms = 232810 Bytes/sec = approx 1937 kbits/sec
4th 128K took 547 ms = 239620 Bytes/sec = approx 1994 kbits/sec

---------- Post added at 21:18 ---------- Previous post was at 20:52 ----------

I have started having time outs when access websites so had to select a proxy but to top it all I am building a website and FTP cannot connect to the website yet others not on NTL can.

Quote:

FlashFXP v3.1.10 build 1067 [BETA RELEASE]
Support Forums at http://forum.flashfxp.com

WinSock 2.0 -- OpenSSL 0.9.7e 25 Oct 2004
[R] Connecting to www.kittysworld.co.uk -> DNS=www.kittysworld.co.uk IP=195.62.28.9 PORT=21
[R] Connected to www.kittysworld.co.uk
[R] Connection failed (Connection lost)
[R] Delaying for 120 seconds before reconnect attempt #1
[R] Retry attempt Aborted
[R] Connecting to www.kittysworld.co.uk -> DNS=www.kittysworld.co.uk IP=195.62.28.9 PORT=21
[R] Connected to www.kittysworld.co.uk
[R] Connection failed (Connection lost)
[R] Delaying for 120 seconds before reconnect attempt #1
[R] Retry attempt Aborted
[R] Connecting to www.kittysworld.co.uk -> DNS=www.kittysworld.co.uk IP=195.62.28.9 PORT=21
[R] Connected to www.kittysworld.co.uk
[R] Connection failed (Connection lost)
[R] Delaying for 120 seconds before reconnect attempt #1

cookster · 04-12-2005, 11:15

Dreadful again in Manchester today, this is no better than when I had 3 mbit.

Downstream2881 Kbps (360.1 KB/sec)3111 Kbps (inc. overheads)Upstream495 Kbps (61.9 KB/sec)534 Kbps (inc. overheads)

Not got much higher than this since the network went down!!!!

Florence · 04-12-2005, 15:11

I know they keep saying there is enough to manage 10mb but the faster you go the more the network needs to be spot on and unfortunately the bean counters at NTL seem to think selling staff is more important than engineers that keep things ticking over.