Bittorrent & Disconnections - Ambit modems - Page 5

Lemonzest · 29-11-2005, 13:34

when my modem resets, i get the light tracer effect. lights going out on sequence from right to left about 3 times then its reconnected.

ukcobra · 29-11-2005, 14:10

PM sent to Russ. Lights appear normal on my modem. Just traffic dies, and I have to reboot the PC.
Silver 100/120 Modem. (can't recall which one)

Zee19 · 29-11-2005, 15:29

Everytime i open Morpheus up, i get disconnected, even when i go on some websites it diconnects, if i log onto IRC Chat i get disconnected i have a Silver 120 Modem.

psittack · 29-11-2005, 16:09

Hi all,

had an engineer out this morning - he replaced my silver 120 modem with a new 250. connection problem has cleared up

have called customer support and he transferred me to customer services. i said i'd been talking to the engineer about upgrading to the 10Mbit service and that he told me i could call & get upgraded straight away.

they said as i'm on the 3Meg service i'd be upgraded by the end of december or i could upgrade right now. he did warn me that there may be service outages as the service isn't officially rolled out yet & that they would not compensate for loss of service. i had to agree to that & then he upgraded me over the phone.

Apart from getting transferred 4 times and then talking to the same guy who'd passed me on originally, it was all rather painless.

congrats to ntl. as long as you know what you want and ask for it they are very good just don't let them fob you off!!

cheers
IanM

Puddlejumper · 29-11-2005, 16:55

Well as long as its not tempting fate, but, its been 24hrs now and so far........no more resets since the new 250 modem.

On hold for CS now. Going to ask for the 10Mbit upgrade. Fingers crossed.

Glad I found this community now

coventrycityfan · 29-11-2005, 17:39

Russ,
Have you had any feedback from your NTL contact yet? It will be interesting to see if they have found anything that may be causing the 120's to reboot

29-11-2005, 20:41

Can I just ask what BT client is everyone using. I was using Bit Comet when I noticed my 100 decided to throw her dummy out the pram and reboot.

ssdd · 29-11-2005, 23:00

Quote:

Originally Posted by Slyder

Can I just ask what BT client is everyone using. I was using Bit Comet when I noticed my 100 decided to throw her dummy out the pram and reboot.

Don't think it matters what bt client you use. I use Azureus and it has been very stable untill I got the upgrade then my 100 threw it's dummy out. But it threw it's dummy out when I wasn't using a bt client. had a 250 installed today so will give it a good test later

Russ · 30-11-2005, 00:08

Quote:

Originally Posted by coventrycityfan

Russ,
Have you had any feedback from your NTL contact yet? It will be interesting to see if they have found anything that may be causing the 120's to reboot

I've recieved the following......

Quote:

The limited number of details we have received from CF and elsewhere haven't revealed anything, although I've asked for more details on a few modems. This isn't meant to suggest that people haven't seen problems, however in the majority of cases reported, ntl: have not recently updated their modem firmware or configurations, so there is no reason for applications such as BitTorrent to suddenly start failing

.

ssdd · 30-11-2005, 00:18

Quote:

Originally Posted by Russ D

I've recieved the following......
ntl: have not recently updated their modem firmware or configurations,

Not what I was told by a ts rep http://www.cableforum.co.uk/board/sh...&postcount=770

Russ · 30-11-2005, 00:22

With respect to the person you spoke to, my contact is very senior within ntl and would trust their word on such matters.

ssdd · 30-11-2005, 00:32

Quote:

Originally Posted by Russ D

With respect to the person you spoke to, my contact is very senior within ntl and would trust their word on such matters.

ok no probs, but she seemed to know what she was talking about. in the end she could'nt have cos I got a new 250 today

**Paul** · 30-11-2005, 03:50

Quote:

Originally Posted by ssdd

Not what I was told by a ts rep http://www.cableforum.co.uk/board/sh...&postcount=770

Isn't that post suggesting that there was a problem before the so called firmware update, not after ?

30-11-2005, 07:01

Quote:

Originally Posted by ssdd

Don't think it matters what bt client you use. I use Azureus and it has been very stable untill I got the upgrade then my 100 threw it's dummy out.

Yeah thats what I thought. I was using Bit Coment when I noticed my 100 having a temper tantrum.

bugheadcjd · 30-11-2005, 09:11

Well I have been told by TS that I have the new firmware on my NTL 100 modem.
All that changed after my firmware update was that my download speed increased from 5Mb to 10Mb.
It is since the firmware update that my modem has been rebooting itself and this is also true of a number of my work colleagues.

My modem has the following config file: ntlhm100_ntl0002.cpr

Can anyone confirm this is the latest config file?