Bittorrent & Disconnections - Ambit modems - Page 2

bugheadcjd · 24-11-2005, 23:45

If only NTL would put out a statement. I know they are doing maintenance, but it always says it is between 12 - 6 am. I have been getting the problems morning, afternoon and evening.

twinkle · 25-11-2005, 05:06

nottingham also, modem is a 120.it has a mind of it`s own since gone 10 meg ,managed about 6-7 at most, reboots whenever . little icon near clock on screen says finding connection etc.as for uploading!!!!! set it at no more than 39kB ,you might get more ,mine stable at that.
10 meg not impressed yet!!

bugheadcjd · 25-11-2005, 09:38

A colleague at work upgraded from 2Mb to 10Mb and has started getting the same problems.

Modem: NTL Home 120
Location: Long Eaton

rotty · 25-11-2005, 10:08

had same problem with my NTL120 ( Notts )

called TS , answered in 10 seconds , took modem off system , back on and sent "config" file and told me to call back in an hour if still having problems

hour later still resetting , called again , answered in 20 seconds , checked levels and all were ok so arranged engineer for this morning

9.30 , nice engineer man turns up , new NTL250 modem , gone in 10 mins and all is now well

well done NTL

bugheadcjd · 25-11-2005, 10:27

Interesting!

Another case of a NTL 250 modem fixing the problem.

I wonder what is different about these 250 modems, and I wonder what the problem is with the old ones?

rotty · 25-11-2005, 10:31

It is still early days as I have only had the 250 for an hour but it does look promising

Also re the possibility of PSU's being to blame, the engineer did not replace the psu just the modem

Ignition · 25-11-2005, 10:31

Quote:

Originally Posted by bugheadcjd

Interesting!

Another case of a NTL 250 modem fixing the problem.

I wonder what is different about these 250 modems, and I wonder what the problem is with the old ones?

They're newer. Newer things tend to be better than older ones for the same price

bugheadcjd · 25-11-2005, 11:53

Quote:

Originally Posted by Ignition

They're newer. Newer things tend to be better than older ones for the same price

Ignition,

Any ideas why so many people are having problems?

Looks to me like NTL have not done enough testing prior to the rolling out of the 10Mb service?!?

rotty · 25-11-2005, 13:56

not sure the problem is directly attributable ot 10mb , I was only on 3mb , to me the problem is without doubt related directly to the firmware upgrade

bugheadcjd · 25-11-2005, 14:18

rotty,

Yes, I think you are right, it does look like it is the new firmware.

Looks to me like NTL have not done enough testing prior to the rolling out of the new firmware!!

Chrysalis · 25-11-2005, 20:34

I wonder if their testing was firing up bbc.co.uk and saying yep that is good for our wanted customers

bugheadcjd · 26-11-2005, 08:43

Quote:

Originally Posted by Chrysalis

I wonder if their testing was firing up bbc.co.uk and saying yep that is good for our wanted customers

Yes, wouldn't surprise me at all!

ukcobra · 26-11-2005, 08:56

My Ready light goes away for a few moments, this has been happening for a few days now. Its not directly BT related, as I've seen the same behaviour when it is not running.
I am on the 3MB service, and in Reading.

---------- added 26-11-2005 at 08:56 ----------

In fact since I typed this the Cable Modem rebooted.

psittack · 26-11-2005, 10:26

Nottingham also - been having same problem since last friday.

rang CS twice. first guy told me it's a software problem so I should get some advice from someone about it (isn't that why I called CS in the first place?!!)

second time the guy told me to try changing the point where the cable plugs in.

can only assume he meant the splitter box where the TV cable plugs in. tried swapping them over & nothing.

I've always stuck up for Broadband CS in the past as they've ALWAYS sorted my problem out with one phone call. Now, however, I'm just being fobbed off with lame excuses.

I love how they assume every caller is a gullible IT cretin. I built my own system from scratch and they expect me to believe the flimsy excuses they give for things not working?

Gonna call back & demand a 250 modem as that seems to be the only thing that solves it.

cheers for all the advice on this thread - it's been driving me MAAAAD

IanM

Broken Hope · 26-11-2005, 12:50

I'm the brother of the OP, I was having the exact same problem, just now had the engineer swap me out to a 250 modem and the problem is now fixed.