Ambit Modem Logs

[Florence]

Ok I have been told constantly to ignore the Ambit modem logs but today I had an early start for an appointment leaving no time to check emails or I would have perhaps noticed the internet had been down. It had been down long enough to give me a different IP number leaving me with a problem with a ,htaccess file leaving me to contact a friend who is working on this with me to get me back in. When I checked the modems logs there is no way you can say ignore the amount on it for today.

• Wed Nov 23 02:13:59 2005 Wed Nov 23 02:13:59 2005
  1
  
  Warning(5)
  
  68010300
  DHCP RENEW WARNING - Field invalid in response

• Wed Nov 23 01:39:12 2005 Wed Nov 23 01:39:12 2005
  1
  
  Critical(3)
  
  68000300
  DHCP WARNING - Non-critical field invalid in response.

• Wed Nov 23 01:38:33 2005 Wed Nov 23 01:38:33 2005
  44
  
  Critical(3)
  
  84000100
  SYNC Timing Synchronization failure - Failed to acquire QAM/Q...

• Wed Nov 23 01:36:39 2005 Wed Nov 23 01:36:39 2005
  1
  
  Critical(3)
  
  82000300
  Init RANGING Critical Ranging Request Retries exhausted

• Wed Nov 23 01:36:39 2005 Wed Nov 23 01:36:39 2005
  17
  
  Critical(3)
  
  82000200
  No Ranging Response received - T3 time-out

• Wed Nov 23 01:35:51 2005 Wed Nov 23 01:35:51 2005
  1
  
  Critical(3)
  
  82000300
  Init RANGING Critical Ranging Request Retries exhausted

• Wed Nov 23 01:35:51 2005 Wed Nov 23 01:35:51 2005
  17
  
  Critical(3)
  
  82000200
  No Ranging Response received - T3 time-out

• Wed Nov 23 01:35:14 2005 Wed Nov 23 01:35:14 2005
  1
  
  Critical(3)
  
  82000300
  Init RANGING Critical Ranging Request Retries exhausted

• Wed Nov 23 01:35:14 2005 Wed Nov 23 01:35:14 2005
  17
  
  Critical(3)
  
  82000200
  No Ranging Response received - T3 time-out

• Wed Nov 23 01:34:34 2005 Wed Nov 23 01:34:34 2005
  1
  
  Critical(3)
  
  82000300
  Init RANGING Critical Ranging Request Retries exhausted

• Wed Nov 23 01:34:34 2005 Wed Nov 23 01:34:34 2005
  17
  
  Critical(3)
  
  82000200
  No Ranging Response received - T3 time-out

• Wed Nov 23 01:33:56 2005 Wed Nov 23 01:33:56 2005
  1
  
  Critical(3)
  
  82000300
  Init RANGING Critical Ranging Request Retries exhausted

• Wed Nov 23 01:33:56 2005 Wed Nov 23 01:33:56 2005
  17
  
  Critical(3)
  
  82000200
  No Ranging Response received - T3 time-out

• Wed Nov 23 01:33:19 2005 Wed Nov 23 01:33:19 2005
  1
  
  Critical(3)
  
  82000300
  Init RANGING Critical Ranging Request Retries exhausted

• Wed Nov 23 01:33:19 2005 Wed Nov 23 01:33:19 2005
  17
  
  Critical(3)
  
  82000200
  No Ranging Response received - T3 time-out

• Wed Nov 23 01:32:41 2005 Wed Nov 23 01:32:41 2005
  1
  
  Critical(3)
  
  82000300
  Init RANGING Critical Ranging Request Retries exhausted

• Wed Nov 23 01:32:41 2005 Wed Nov 23 01:32:41 2005
  17
  
  Critical(3)
  
  82000200
  No Ranging Response received - T3 time-out

• Wed Nov 23 01:32:06 2005 Wed Nov 23 01:32:06 2005
  1
  
  Critical(3)
  
  82000300
  Init RANGING Critical Ranging Request Retries exhausted

• Wed Nov 23 01:32:06 2005 Wed Nov 23 01:32:06 2005
  17
  
  Critical(3)
  
  82000200
  No Ranging Response received - T3 time-out

• Wed Nov 23 01:31:25 2005 Wed Nov 23 01:31:25 2005
  1
  
  Critical(3)
  
  82000400
  Received Response to Broadcast Maintenance Request, But no Un...

• Wed Nov 23 01:39:00 2005 Wed Nov 23 01:39:00 2005
  83
  
  Critical(3)
  
  84000200
  SYNC Timing Synchronization failure - Failed to acquire FEC f...

With all those errors around the same time its no wonder my internet dropped then and continued to try and reconnect until 2.17am when it shut down.

Could someone from the NTL staff please explain these logs and what caused the outage today?

Originally Posted by ntl status page

On the morning of Wednesday the 23rd of November between midnight and 6 AM,

Network optimisation will result in a loss of service in Colchester, Wardley, Shepshed, Ashton, Wearside, Waltham Park, Cheshunt, Mansfield, Bishopbriggs, Coventry and the surrounding areas.

[BBKing]

At that time in the morning, almost certainly scheduled work. Is the new IP in a different range to the old one - if so it's scheduled work.

[Florence]

Different range altogether that is why I was blocked out of the website I was working on. Good job I had a friend testing things with access in the file. I had set up a way in but needed the frist two parts to have been the same.

Never mind lets hjope this stops teh internet dropping intermittently.

[Chris W]

moving to *broadband* forum...