*ALL* ntl 10Mb Discussion (Part 3) - Page 36

Mystical · 17-11-2005, 18:44

give them a break, they must be overworked

simondavo · 17-11-2005, 18:46

Is in anybody in Luton getting anything like 10 mb ?

J@ffa · 17-11-2005, 19:02

Quote:

Originally Posted by rmg

Wots the web address to upgrade again?

https://autoreg.autoregister.net/cgi..._tiermigration

Dobbo · 17-11-2005, 19:21

Im suppose to be on 10 meg ntl
have an ambit 100 ntl modem
config file name is... Software Upgrade File Name : ntlhm100_ntl0002.cpr

dont get any faster than 4-6 meg any ideas?

etccarmageddon · 17-11-2005, 19:44

retry your speed test at 3am - when the network is under least use.

Mauldor · 17-11-2005, 20:03

2mbit before - pretty stable on the whole...
10mbit upgrade - Speeds went from 512K speed to 5mbit
New flash rom upgrade to SB4100 - speeds are pretty constant at 2-3mbit, most i see tonight so far was 4mbit (whoa)...

Now for all those speed testing, seeing crap results - every man, woman and child (and his dog) will be either downloading or speed testing to see that Magic 10mbit speed - this in turn will flood the network / UBR and thus slow speeds. As per the Advice above really - either leave it for a few days to let it all settle down or try very late at night / early in the morning. If the speeds are still crap then again, I suggest you leave it a few days to allow for the Upgrade on NTL end to take place (I assume they are installing something to give all 10mbit)...

Question is - what is the rush to have 10mbit right now? do you have a urgent file to grab and need it like yesterday? Do you just want to see the download speeds say 10mbit (or close to)? It will happen as proven by the modem upgrades of late and more people posting with faster speeds.

Chrysalis · 17-11-2005, 20:18

1 - For those who got 'ignore provisioning upgrade' that looks to me you wont get the new firmware and if I remember right its a read only setting from the user's end, so I would get an engineer for that or at least ring TS.

2 - For those who got new firmware and still get 5-6mbit try setting the modem to 100mbit duplex manually or just choose auto sense and see if it improves things.

mcmanic · 17-11-2005, 21:12

my modem is going to have a accident real soon.

Gordon_30 · 17-11-2005, 21:14

I want to check my cable modem configuration and I believe the address starts 192 but after that I cannot remember

Can someone tell me what it is

Mystical · 17-11-2005, 21:15

Quote:

Originally Posted by mcmanic

my modem is going to have a accident real soon.

why?

Mystical · 17-11-2005, 21:15

Quote:

Originally Posted by Gordon_30

I want to check my cable modem configuration and I believe the address starts 192 but after that I cannot remember

Can someone tell me what it is

192.168.100.1

user/pass: admin/admin or root/root

Gordon_30 · 17-11-2005, 21:16

Thanks for that

17-11-2005, 21:23

So we can ring CS up, ask for a the upgrade and should we go over the cap we dont get charged any more then the 38 quid were paying now ?

how did you guys word it when asking for the uograde ?...

bo0rk · 17-11-2005, 22:12

When logging into the Upgrade page i get this error;
Unable to identify the cable modem MAC (or Ethernet) address. Please reboot your PC and Cable Modem and try again. If you need further help, please contact our customer support (0800 052 2000).

tryed rebooting etc, Anyone got any ideas?

Mystical · 17-11-2005, 22:14

Quote:

Originally Posted by bo0rk

When logging into the Upgrade page i get this error;
Unable to identify the cable modem MAC (or Ethernet) address. Please reboot your PC and Cable Modem and try again. If you need further help, please contact our customer support (0800 052 2000).

tryed rebooting etc, Anyone got any ideas?

call customer support as it says?