*ALL* ntl 10Mb Discussion (Part 3)
16-11-2005, 13:43
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#406
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Inactive
Join Date: Jun 2003
Location: Manchester
Posts: 5,638
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Re: *ALL* ntl 10MB Discussion (Part 3)
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Originally Posted by mandrake
re my post last Saturday regarding 10MB upgrade (12/11/2005) broadband technical support stated to me that the samsung stb was not capable of sustaining 10MB only between 5-8MB.
Alternative they suggested was to have a modem which would be installed on 22/11/2005, received a letter from ntl this morning (16/11/200) confirming the appointment and giving me my pin number.
I did read somewhere that i shouldn't let the broadband set-up CD-ROM anywhere near the computer, any idear why not?.
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you dont need to install any software in order for your pc to operate with the cable modem.
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16-11-2005, 14:34
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#407
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Inactive
Join Date: Mar 2005
Posts: 13
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Re: *ALL* ntl 10MB Discussion (Part 3)
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Originally Posted by Sard
My sympathies to those who are having problems but in my particular experience and that of my colleague I would like to say well done NTL!!
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Nice to see occasionally grown ups do post on here 
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16-11-2005, 14:45
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#408
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Inactive
Join Date: Feb 2004
Location: Belfast
Age: 52
Services: 10 mb NTL Broadband, Sky TV (full package).
Posts: 309
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Re: *ALL* ntl 10MB Discussion (Part 3)
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Originally Posted by Dark Drums
Nice to see occasionally grown ups do post on here
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Baiting peple isn't very grown up, there was no need for you to state such a thing, certainly not in the way you did it, knowing that someone will pick up on and it restate why they are complaining etc. 
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16-11-2005, 14:57
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#409
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Inactive
Join Date: Sep 2003
Location: Punmeister Towers
Age: 51
Services: Will provide gags for cash
Posts: 9,211
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Re: *ALL* ntl 10MB Discussion (Part 3)
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Originally Posted by Dark Drums
Nice to see occasionally grown ups do post on here
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You'll probably find that people tend to post in a way that (normally) mirrors the original post - you know, spout rubbish and get rubbish spouted back...
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16-11-2005, 15:01
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#410
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Inactive
Join Date: Jul 2003
Location: Poole, Dorset
Age: 41
Services: FreeSat+
Tivo
V-Box
VM 60MBit
Posts: 13,365
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Re: *ALL* ntl 10MB Discussion (Part 3)
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Originally Posted by etccarmageddon
you dont need to install any software in order for your pc to operate with the cable modem.
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Just connect your Modem to your PC's ethernet port and off you go!
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16-11-2005, 15:07
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#412
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Inactive
Join Date: Jul 2004
Services: VM Cable Modem 20 Meg
VM Phone
Sky HD with everything
Posts: 48
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Re: *ALL* ntl 10MB Discussion (Part 3)
Forgot to say earlier, the BB Tech told me that the 75gb a month includes your uploads and downloads.
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16-11-2005, 16:37
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#413
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Inactive
Join Date: Nov 2003
Location: Manchester South
Services: BB XL
Posts: 718
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Re: *ALL* ntl 10MB Discussion (Part 3)
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Originally Posted by etccarmageddon
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Tut
Should be "Coming soon, up to 10Mb Broadband with 75GB monthly usage allowance!"
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16-11-2005, 16:38
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#414
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cf.addict
Join Date: Dec 2003
Posts: 173
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Re: *ALL* ntl 10MB Discussion (Part 3)
I just upgraded to 10meg, had no problems at all, the woman on the phone just upgraded me. I'm using an ambit 120 modem and only reciving around 4-5Mb, is there any news on if the firmware upgrade for this will be released soon?
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16-11-2005, 17:04
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#415
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Inactive
Join Date: Nov 2005
Posts: 4
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Re: *ALL* ntl 10MB Discussion (Part 3)
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Originally Posted by Mondy-Bte
I called CS this evening 7:30. I said i was on the 3mb service and was enquiring about an upgrade to 10mb. She said the 3mb people are getting upgraded first and said she could do it for me right there. i was shocked and said i thought it was december. she said they have bought the date forward.. Apparently ive been upgraded and she said its a £30 upgrade charge.
She said it should be instant. ive rebooted my modem 20 times in the past 1 hour 30 mins hoping but nothing yet.. Hope its done by the time i get home tomorrow.
When i browse to the modem it still looks like iam on 3mb service :s
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just phoned back as it still wasnt upgraded. the women i spoke to last night made sure she upgraded the account info but forgot to actually send out the upgrade on my line! the bloke i spoke to just sent it. rebooted and its now on 10mb 
speed test only showing 3mb down speeds though (330k) but 60k up.
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16-11-2005, 17:15
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#416
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Inactive
Join Date: Jun 2003
Location: Jakes Bed but also in Manchester
Age: 49
Services: Plenty thanks
Posts: 644
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Re: *ALL* ntl 10MB Discussion (Part 3)
Hmm thats a bit crap if the cap includes your upload as well! (not that I upload huge amounts anyway) but if it does NTL should state that this is the case when they talk about an allowance
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16-11-2005, 17:27
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#417
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Inactive
Join Date: Nov 2004
Posts: 105
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Re: *ALL* ntl 10MB Discussion (Part 3)
Is everyone getting upgraded now ? or is it still the trial process >?
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16-11-2005, 17:42
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#418
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Inactive
Join Date: Nov 2005
Posts: 4
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Re: *ALL* ntl 10MB Discussion (Part 3)
i got upgraded to 10mb from 3mb by calling cs.
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16-11-2005, 17:56
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#419
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Inactive
Join Date: Nov 2005
Posts: 14
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Re: *ALL* ntl 10MB Discussion (Part 3)
i phoned back today and got a bloke this time, he didnt even know ntl was doin 10 meg....anyway he went off an came back and said that he could do the upgrade at my own risk.
i said ok and when i asked what to do he said reboot my modem over the next 24 hrs????
still nothing tho! I think i have been fobbed again
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16-11-2005, 18:20
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#420
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Inactive
Join Date: Jun 2004
Location: Loughborough
Services: 10MB BB (although it's sometimes only 2MB)
Posts: 87
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Re: *ALL* ntl 10MB Discussion (Part 3)
Just rang CS about getting my line upgraded, he just told me that he can't give me a date as to when the Loughborough area will be done. All he said was that they were on track for all 3MB customers to be done by about Xmas time...
Great....NOT!!!
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