*ALL* ntl 10Mb Discussion (Part 3) - Page 23

simon9975 · 15-11-2005, 16:12

Just wondering has anyone in Grimsby got the 10meg upgrade yet?

I have the 250modem but still on 2mb as i havent asked for the upgrade yet.

SMHarman · 15-11-2005, 16:12

Quote:

Originally Posted by Will73

Please can you point out, where, in that person's post, there are 'racist overtones'?

stupid woman, pakistan guy

Jon M · 15-11-2005, 16:20

Quote:

Originally Posted by Will73

Please can you point out, where, in that person's post, there are 'racist overtones'?

I was very careful to state "overtone" which by definition is an implication or a hint at something rather than an explicit comment.
Uneccessarily pointing out the sex and perceived racial origin of anyone in such a negative context is bound to come across as such.

Anyway, explinations aside, can be get this back on topic now please.

simpsonsFAN · 15-11-2005, 16:37

Quote:

Originally Posted by orangebird

I'm not so sure about 'racist', but why did the poster have to mention the race of the rep he talked to?

Refering to a person in a foreign call centre as "pakistan guy" is hardly offensive, espically considering what some people say about the UK CS staff over at the ntl cable TV forum...

Anyway this topic is drifting from the 10Mbps broadband discussion, take your disputes elsewhere

-Chris

wasted.d · 15-11-2005, 16:39

Quote:

Originally Posted by DieDieMyDarling

Has anyone in Belfast got an actual speed higher than 3mb yet? I got the upgrade on the 8th, but i'm still seeing about 2.7mb max.

As far as i can tell belfast hasnt been upgraded network wise, lookin at the server status info tho id say thats starting on wednesday so hopefully well see some better speeds in belfast after that.
well at least maybe 5mb as im on a ntl120

gota say id hate to see some of this lot at xmas time, lol they must harrass santa something shocking in the runup to pressie time

real bad lack of patience, hehe

15-11-2005, 16:40

Quote:

Originally Posted by simon9975

Just wondering has anyone in Grimsby got the 10meg upgrade yet?

I have the 250modem but still on 2mb as i havent asked for the upgrade yet.

Yeah got it last week, runs like a charm

nineham · 15-11-2005, 16:43

My post had no intention on being racist, the reason i mentioned he was pakistani was from reading past posts that people had recieved bad information from those overseas and in this case he had great information!. I called the woman stupid because the great sales rep i spoke to today said she was and appologised on her behalf! and she was incredibly rude to me for no reason.

anyway, i apologise for the conflict my initial post caused and that it wasn't intentional in the least! point is i got what i wanted and now i'm happy

back with normal posts!

**Mick** · 15-11-2005, 16:48

Quote:

Originally Posted by nineham

back with normal posts!

I agree - Can we please keep this on topic and not go into the realms and discuss the contents of one anothers posts - If members have concerns about others posts they need to address them with the team. Thanks.

cookie_365 · 15-11-2005, 17:20

Quote:

Originally Posted by Paul M

The current limit is 75G as it's only available at ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£37.99

I agree that the limit on that tariff will be 75Gb once it's launched, but as far as I know nothing's changed in the current Ts&Cs?

deathball · 15-11-2005, 17:27

I have the upgrade, i sort of cheated the system, i was connected to my 3mb broadband via the set top box, i cancelled my account a few days and said i wanted a modem installed, so they came today and placed it so i have to cancel my account with the set top box and register a new one with the modem, hence i got the upgrade.

Splink · 15-11-2005, 17:38

Well I got upgraded yesterday as it seems a few people in the area have been done, so I thought I'd phone up and see. The chap I spoke to was very helpful and apologised that the upgrade hadn't gone through automatically as he seemed to think it should've. I have a Terayon TJ210 and despite information in this thread, I can confirm that my one at least can cope with 10Mbit. I get 1.1Mb/sec downloads from my news-server and Fileplanet. The guy on the phone said in theory the Terayon's could cope with 38Mbit. So there we go, 8 years on and still happy with NTL

**Paul** · 15-11-2005, 17:41

Quote:

Originally Posted by cookie_365

I agree that the limit on that tariff will be 75Gb once it's launched, but as far as I know nothing's changed in the current Ts&Cs?

Huh ? It is launched, and it has a 75GB cap.

foxtrot_yankee · 15-11-2005, 17:46

I'm in the Renfrew area on 3Mbit and still haven't been upgraded. I've reset the modem plenty of times. Has Renfrew even been upgraded?

15-11-2005, 17:50

Quote:

Originally Posted by Paul M

Huh ? It is launched, and it has a 75GB cap.

I think that the point trying to be made is that anyone who doesn't read these forums would know nothing about a 75GB cap.

If a customer used the internet upgrade option, there is no way they would know about the new cap. There is nothing on ntl's website, there is nothing in the T&C's & nothing in the user policy.

http://www.home.ntl.com/page/userpolicy&source=ntlworld

jrhnewark · 15-11-2005, 17:56

Quote:

Originally Posted by foxtrot_yankee

I'm in the Renfrew area on 3Mbit and still haven't been upgraded. I've reset the modem plenty of times. Has Renfrew even been upgraded?

I can't imagine it will have been. Wait until 1st December or after, then you might have some luck.