need MAC cloning help!

clanta · 14-11-2005, 09:07

I cannot acces the web interface of my actiontec r3010suw router (by typing 192.168.0.1 in my IE browser), message "the page cannot be display" appear.
Can anywone to help me to make a MAC cloning?
Does anywone knows the commands in telnet mode?
Please, help me!
Thanks,

C

Jon M · 14-11-2005, 09:37

Hi Clanta,

I would contact Actiontec support directly: http://www.actiontec.com/support/support_contact.html

Please do not open any more threads or add new posts to old threads on this subject, 1 thread is enough to get your problem noticed.

clanta · 14-11-2005, 10:16

I've already contacted actiontec tech support, but after 4 days, no response!

Sorry, I'm upset with my problem and try to resolve with any other metods.
Thank you for understanding.

C

SMHarman · 14-11-2005, 12:16

Can you access other devices on your network by 192.168.0.2/3/4/5 etc?

clanta · 14-11-2005, 12:25

nope...
a friend told me that the webinterface was deleted (somehow) from flash memory.
Ping works and telnet too, for 192.168.0.1. I can acces with telnet the router menu (in comand prompt mode), but I don't know the commands for MAC cloning...

SMHarman · 14-11-2005, 12:26

What firewalls do you have on your PC / network?

Aragorn · 14-11-2005, 13:46

If you've lost the web interface, have you tried a firmware upgrade to try restoring it?

If you can telnet, can you also telnet to port 80, eg
telnet 192.168.0.1 80
to prove there's no web server running.

I doubt the command mode options are documented anywhere outside Actiontec!

clanta · 14-11-2005, 13:58

I have no firewall... my ISP set the network that only my computer MAC can exit to Internet.
I tried to connect a laptop, but it doesn't work!
For this thing there is "MAC cloning" option in router settings, but I cannot acces his web interface.
The only way I can acces the router menu is telnet mode, but here I don't know what to do. There are some commands, syntax, etc. to setup the router, and I'm sure it can be configured. I don't know how, that why I asked you.

Wicked_and_Crazy · 14-11-2005, 14:01

you cant have two machines having the same MAC address trying to connect to the router.

I think you mean that there is a permitted MAC address list in the router and that you need to add another entry to

clanta · 14-11-2005, 14:12

MAC address cloning feature is designed for ISPs that require MAC authentication.
Simply you determine the computer MAC address and than you put it in the "user select WAN MAC adress" text boxes in the "MAC address cloning" screen.
..Pfff... oh my god, please, I'm trying to find how to make this in telnet mode, don't ask me colateral things...
Thanks anyway... I'm sorry, but I'm very upset, I have no Internet acces for 2 days...

Wicked_and_Crazy · 14-11-2005, 14:15

Quote:

Originally Posted by clanta

MAC address cloning feature is designed for ISPs that require MAC authentication.
Simply you determine the computer MAC address and than you put it in the "user select WAN MAC adress" text boxes in the "MAC address cloning" screen.
..Pfff... oh my god, please, I'm trying to find how to make this in telnet mode, don't ask me colateral things...
Thanks anyway... I'm sorry, but I'm very upset, I have no Internet acces for 2 days...

Yes, i know what MAC address cloning is for, im just pointing out that if both devices are connected at the same time with the same MAC address then i dont believe it will work.

no internet access for 2 days?? hmmm i guess this site must be in my head then!!

i for one wont continue to try to help

Aragorn · 14-11-2005, 14:41

Ok, was this router supplied by your ISP (and who is your ISP)? If so, have they nobbled the WebAdmin for a reason - they don't want you to fiddle with it? Do their T&C's only allow a single machine?
Are you referring to the MAC address filter for the wireless authorisation - this page suggests this router doesn't support MAC address filtering.
If the router is your own and doesn't work correctly, I would either return/RMA it or buy a cheap router to replace it.

clanta · 14-11-2005, 15:58

thanks

Aragorn · 14-11-2005, 16:19

Just had another think about this.

Is you router connected to an NTL STB which needs to have each connected MAC address registered? If so, this page tells you how to register the routers own MAC with the STB, therefore removing the need to clone your PC's MAC on to the external WAN port.

clanta · 14-11-2005, 16:43

Good people... I CANNOT ACCES http://192.168.0.1 !!!
...so, I CANNOT clone PC's MAC address into the MAC address of the WAN port.
I think I'm very clear in this problem...
...and by the way, I'm at work not at home where indeed I have no Internet acces for 2 days...