*All* ntl 10meg Discussion (part 2)
09-11-2005, 13:41
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#961
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Inactive
Join Date: Mar 2005
Posts: 33
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Re: *All* ntl 10meg Discussion (part 2)
give it a go it cant hurt and will only take 30 seconds of your time
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09-11-2005, 13:43
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#962
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Inactive
Join Date: Dec 2003
Location: Scotland
Services: 10meg BroadBand
Posts: 59
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Re: *All* ntl 10meg Discussion (part 2)
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Originally Posted by Bambi
08000522000 option 5 just worked for me
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Yea tried that twice, each time stonewalled with the no only in december
No phone or site upgrades, twice i've told them what users on here are saying and they come back with no, december only.
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09-11-2005, 13:44
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#963
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Inactive
Join Date: Jul 2004
Location: Derby
Age: 48
Services: Virgin Media XLTV - Phone - 20Mb BB Connection - Godbless 'em!
Posts: 200
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Re: *All* ntl 10meg Discussion (part 2)
Well I bit the bullet and got me a SACM being fitted on tuesday 15th. I dont want to be waiting around til next year for the upgrade with being stuck on the STB Connection, and hopefully this will stop the TV Screen freezing all the time when I'm maxxing the connection.  Not that I do that alot, I'm not a real bad boy.
So here's looking to the future...... 
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09-11-2005, 13:44
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#964
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Inactive
Join Date: Jun 2003
Location: Hampshire/Surrey border
Posts: 128
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Re: *All* ntl 10meg Discussion (part 2)
What is the number for retentions? I thought it was on this site somewhere, but I cannot find it.
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09-11-2005, 13:44
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#965
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Inactive
Join Date: Feb 2004
Location: Dunstable
Age: 54
Services: 10Mb
Posts: 70
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Re: *All* ntl 10meg Discussion (part 2)
It must depend who answers the call....
I would keep trying.
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09-11-2005, 13:45
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#966
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Inactive
Join Date: Feb 2005
Location: Middlesbrough
Age: 41
Services: Sky Digital, 3 Meg NTL
Posts: 64
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Re: *All* ntl 10meg Discussion (part 2)
is anyone here on ntl:100 actually getting 10 meg?
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09-11-2005, 13:45
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#967
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Inactive
Join Date: Nov 2005
Posts: 9
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Re: *All* ntl 10meg Discussion (part 2)
took me about 6 calls to cs but eventually some women upgraded me i only get about 5meg atm but im sure over the coming weeks will go full speed 
btw im in oldham
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09-11-2005, 13:47
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#968
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Inactive
Join Date: Mar 2005
Location: Ipswich
Age: 49
Services: Full Sky Package for FREE!!
Posts: 55
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Re: *All* ntl 10meg Discussion (part 2)
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Originally Posted by x2srj
if we use a router behind an ambit modem; do we have to reboot the modem? I may have been upgraded on the phone ;-) but I'm remotely accessing my home PC and the modem config still says 3mb...
ta
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any assistance on this hehehe
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09-11-2005, 13:47
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#969
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Inactive
Join Date: Mar 2005
Posts: 33
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Re: *All* ntl 10meg Discussion (part 2)
ok to all the people who keep getting a big NO till december reply from cs either wait till the upgrades go through or get on the blower and keep trying till you get a nice person who will upgrade you
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09-11-2005, 13:47
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#970
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Inactive
Join Date: Jun 2003
Location: Hampshire/Surrey border
Posts: 128
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Re: *All* ntl 10meg Discussion (part 2)
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Originally Posted by beardsley
What is the number for retentions? I thought it was on this site somewhere, but I cannot find it.
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Found it: 0800 052 0243
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09-11-2005, 13:48
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#971
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Inactive
Join Date: Jun 2003
Location: Huthwaite, Nottinghamshire
Services: VM 10Mb, TU, 1xSky HD, 2xSky+ (HD,all packs, sports & movies) 2xDVD PVR's, Freesat Freeview & other
Posts: 4,536
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Re: *All* ntl 10meg Discussion (part 2)
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Originally Posted by Widescreen
Yea tried that twice, each time stonewalled with the no only in december
No phone or site upgrades, twice i've told them what users on here are saying and they come back with no, december only.
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Ever thought that your area may have a problem which won't be overcome until December and no one in your area is being upgraded. Other posters that have the upgraded speeds may be in an area that is ready for for the new speeds.
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09-11-2005, 13:52
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#972
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Inactive
Join Date: Apr 2004
Location: Darwen
Age: 55
Services: 120mb BB
Posts: 84
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Re: *All* ntl 10meg Discussion (part 2)
3rd phone call this time the wife was told " its a trial and your area is not covered" ?? (north west) Lancs.
ohh well will have to wait till December 
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09-11-2005, 13:52
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#973
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Inactive
Join Date: Jun 2003
Location: Hampshire/Surrey border
Posts: 128
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Re: *All* ntl 10meg Discussion (part 2)
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Originally Posted by ian@huth
Ever thought that your area may have a problem which won't be overcome until December and no one in your area is being upgraded. Other posters that have the upgraded speeds may be in an area that is ready for for the new speeds.
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I might have believed this, but daveetwo posted back in post 817 that he has been upgraded, and he is just a couple of miles or so away.
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09-11-2005, 13:55
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#974
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Inactive
Join Date: Jun 2004
Location: Brighton
Services: 50Mb
Posts: 51
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Re: *All* ntl 10meg Discussion (part 2)
Got upgraded today, rebooted the modem and the new config file is there BUT my 120 is still only giving me around 2.5Mb/s (this is the speed I've always had on the 3Mb/s service, so I thnk there may be an issue with the hardware) down despite getting the proper upstream speed of 485 Kbps.
Just got off the phone to tech support and they are sending a tech out tomorrow to have a look - I have to say NTL have been very polite and helpful so far.
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09-11-2005, 13:56
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#975
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Inactive
Join Date: Nov 2004
Posts: 31
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Re: *All* ntl 10meg Discussion (part 2)
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Originally Posted by Dobbo
is anyone here on ntl:100 actually getting 10 meg?
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No just under 4
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