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*All* ntl 10meg Discussion (part 2)
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Old 08-11-2005, 15:07   #376
XFS03
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Re: *All* ntl 10meg Discussion (part 2)
Quote:
Originally Posted by jamgood
No one forced you to upgrade to the 3Mb and NTL stated nowhere that if YOU upgrade to 3Mb YOU will be put on 10Mb when the upgrades start.

Or did they?
I upgraded from 2Mb to 3Mb a couple of weeks ago because of this statement from ntl:-

"The first home surfers in the UK to enjoy speeds of up to 10Mb will be ntlââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s current 3Mb Broadband customers"

Taken from here:-
http://www.cableforum.co.uk/article/...ed-as-standard

Now it seems like it is not the current 3Mb customers, but only new 3Mb customers (whether they are new to ntl or current customers who have upgraded) who can currently get 10Mb.
 
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Old 08-11-2005, 15:10   #377
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Re: *All* ntl 10meg Discussion (part 2)
Quote:
Originally Posted by DieDieMyDarling
To be fair ntl never directly told us that, it was a 'source' that told cableforum that, maybe their source wasn't very reliable, or maybe they deliberately made up a story to keep them off their backs.
Wrong - they did tell us they were upgrading to 10 meg

http://www.ntl.com/mediacentre/press/display.asp?id=797
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Old 08-11-2005, 15:10   #378
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Re: *All* ntl 10meg Discussion (part 2)
Agree With Last 2 Posts 100%
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Old 08-11-2005, 15:12   #379
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Re: *All* ntl 10meg Discussion (part 2)
ok...

hands up who were on 3MB on 08 August 2005??

perhaps people who haven't been upgraded to 10MB have upgraded to 3MB after NTL's announcement? Cruel tactics I know but fair...
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Old 08-11-2005, 15:13   #380
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Re: *All* ntl 10meg Discussion (part 2)
Quote:
Originally Posted by XFS03
I upgraded from 2Mb to 3Mb a couple of weeks ago because of this statement from ntl:-

"The first home surfers in the UK to enjoy speeds of up to 10Mb will be ntlââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s current 3Mb Broadband customers"

Taken from here:-
http://www.cableforum.co.uk/article/...ed-as-standard

Now it seems like it is not the current 3Mb customers, but only new 3Mb customers (whether they are new to ntl or current customers who have upgraded) who can currently get 10Mb.
yep.. hame here, how do you feel about that ?
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Old 08-11-2005, 15:13   #381
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Re: *All* ntl 10meg Discussion (part 2)
Quote:
Originally Posted by XFS03
I upgraded from 2Mb to 3Mb a couple of weeks ago because of this statement from ntl:-

"The first home surfers in the UK to enjoy speeds of up to 10Mb will be ntlââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s current 3Mb Broadband customers"

Taken from here:-
http://www.cableforum.co.uk/article/...ed-as-standard

Now it seems like it is not the current 3Mb customers, but only new 3Mb customers (whether they are new to ntl or current customers who have upgraded) who can currently get 10Mb.
My point exactly. It states quote:

Quote:
"The first home surfers in the UK to enjoy speeds of up to 10Mb will be ntlââ‚Âà ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s current 3Mb Broadband customers"
......not:

Quote:
"The first home surfers in the UK to enjoy speeds of up to 10Mb will be those customers who choose to upgrade to the 3Mb Broadband Tier from now."
See what I mean?
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Old 08-11-2005, 15:14   #382
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Re: *All* ntl 10meg Discussion (part 2)
Quote:
Originally Posted by x2srj
ok...

hands up who were on 3MB on 08 August 2005??

perhaps people who haven't been upgraded to 10MB have upgraded to 3MB after NTL's announcement? Cruel tactics I know but fair...

Not the case. The facts are 2Mbit and down are able to upgrade via the manual way (I dont think this was intended imho)
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Old 08-11-2005, 15:15   #383
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Re: *All* ntl 10meg Discussion (part 2)
I went on the site (currently on 2mb) upgraded to 10mb and then double checked by ringing CS and I've been succesful.
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Old 08-11-2005, 15:15   #384
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Re: *All* ntl 10meg Discussion (part 2)
perhaps they were just lucky ;-)
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Old 08-11-2005, 15:15   #385
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Re: *All* ntl 10meg Discussion (part 2)
[img]Download Failed (1)[/img]


This looks very tempting, but I can't afford it.
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Old 08-11-2005, 15:16   #386
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Re: *All* ntl 10meg Discussion (part 2)
Quote:
Originally Posted by BBB
I went on the site (currently on 2mb) upgraded to 10mb and then double checked by ringing CS and I've been succesful.

So you phoned CS and they told you.. that you were on 10mb, when they tell the 3mb users its not available till December...
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Old 08-11-2005, 15:17   #387
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Re: *All* ntl 10meg Discussion (part 2)
AND another thing....

NTL appear to be uprading users to 10 meg without publishing any t's and c's about the service. For instance - is 10 meg unlimited? Until there is official word from NTL on this anyone who is on 10 meg cant be expected to guess at what their cap is!

Honestly - I'd like to say I expect better from NTL - but having been with them since 2000 I know this idiocy is about par for the course.
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Old 08-11-2005, 15:18   #388
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Re: *All* ntl 10meg Discussion (part 2)
Quote:
Originally Posted by andy 1
well i just powered down my terajet modem,waited 2 mins repowered it and it looks like i've been automatically upgraded from 2 meg to 10 meg.

wow what a speed increase.
Did they upgrade you automatically to 10Mb or did you go through the manual upgrade?
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Old 08-11-2005, 15:18   #389
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Re: *All* ntl 10meg Discussion (part 2)
Quote:
Originally Posted by Ben
(I dont think this was intended imho)
 
Old 08-11-2005, 15:20   #390
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Re: *All* ntl 10meg Discussion (part 2)
Quote:
Originally Posted by yer nice one
So you phoned CS and they told you.. that you were on 10mb, when they tell the 3mb users its not available till December...
Yes, why would I lie?
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