*All* ntl 10meg Discussion (part 2)
08-11-2005, 14:13
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#346
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Inactive
Join Date: Mar 2005
Location: Ipswich
Age: 49
Services: Full Sky Package for FREE!!
Posts: 55
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Re: *All* ntl 10meg Discussion (part 2)
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handymanAnd rightly put £37.99 is a lot to lay out but you have been getting a 3mb service with that and you can be in no doubt now that your on track to be on 10mb be the end of the week if not by the end of tommorow.
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do you know something we don't hehe
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08-11-2005, 14:14
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#347
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Inactive
Join Date: Jul 2004
Location: Derby
Age: 48
Services: Virgin Media XLTV - Phone - 20Mb BB Connection - Godbless 'em!
Posts: 200
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Re: *All* ntl 10meg Discussion (part 2)
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Originally Posted by zeus9876
you people that ring cs to get upgraded and actually get the 10meg connection should get the name of the preson that upgraded you so that others can try to get that same person.
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LoL - I would like to see the odds for that bet.
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08-11-2005, 14:16
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#348
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Inactive
Join Date: Feb 2005
Posts: 104
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Re: *All* ntl 10meg Discussion (part 2)
For people on 1 or 2 mbit,you can upgrade your speed and get the first month free until 31st december.I saw this offer on the ntl channel.
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08-11-2005, 14:21
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#349
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Inactive
Join Date: Nov 2005
Location: Manchester
Age: 46
Services: VM 20mb Broadband
Free TV Pack
National Unl. Phone
Posts: 110
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Re: *All* ntl 10meg Discussion (part 2)
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Originally Posted by fire
For people on 1 or 2 mbit,you can upgrade your speed and get the first month free until 31st december.I saw this offer on the ntl channel.
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this keeps getting better and better for us 3 meggers don't it...
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08-11-2005, 14:22
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#350
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Inactive
Join Date: Oct 2005
Services: Virgin Media 50MB
Posts: 48
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Re: *All* ntl 10meg Discussion (part 2)
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Originally Posted by pk1209
this keeps getting better and better for us 3 meggers don't it...
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yep 
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08-11-2005, 14:25
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#351
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Inactive
Join Date: Nov 2005
Location: Cambridgeshire, St Neots
Age: 59
Services: Sky T.B NTL 30mb BB and phone.
Posts: 89
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Re: *All* ntl 10meg Discussion (part 2)
Just got off the phone with cs i spoke to nice little scottish woman who told me that initially all 3mb customers will be auto upgraded by end dec and everyone else in the new year and im in cambridgeshire.
We have already had ppl from P'borough and harlow saying that they have it.
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08-11-2005, 14:28
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#352
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©Beam Software
Join Date: Jan 2004
Location: Teesside
Services: BB (200mbit), 1x V6, iPad, iPhone
Posts: 1,411
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Re: *All* ntl 10meg Discussion (part 2)
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Originally Posted by fire
For people on 1 or 2 mbit,you can upgrade your speed and get the first month free until 31st december.I saw this offer on the ntl channel.
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Wow, NTL really know how to get up peoples noses (as if I didn't already know that).
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08-11-2005, 14:32
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#353
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Inactive
Join Date: Oct 2005
Location: Oxford
Posts: 49
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Re: *All* ntl 10meg Discussion (part 2)
Ok my story, probably the same as some others by now.
Im in Oxford (just outside)
Was on 3MB, tried the upgrade tier link, told me i was on max speed already.
Rang tech support, they told me 10MB by end of december.
Rang customer services, asked to be downgraded to 2MB - this happened instantly.
Went back to tier upgrade page, 10MB was selectable. Chose 10MB, hit continue.. told me i could NOT change to 10MB because i had already been changed once in the 30day billing period.
Rang back to CS, asked them to override it - bingo.. 10MB.
Interestingly the CS lady read me the email she had received, that says no-one on 2MB will be upgraded till April!!!! so god knows what's going on.
All i know is im on 10MB, modem page show's correct numbers and im downloading service pack 2 for xp at 600K per second. Would expect faster but seeing as its mid day, and the systems are busy ill except it for now.
Fen.
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08-11-2005, 14:32
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#354
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Inactive
Join Date: Dec 2004
Location: Norwich
Posts: 906
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Re: *All* ntl 10meg Discussion (part 2)
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Originally Posted by fire
For people on 1 or 2 mbit,you can upgrade your speed and get the first month free until 31st december.I saw this offer on the ntl channel.
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Can anyone else corroborate that this is right???
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08-11-2005, 14:35
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#355
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Permanently Banned
Join Date: Jun 2003
Location: Nr Carnforth
Age: 50
Services: M6 Keele
Posts: 5,462
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Re: *All* ntl 10meg Discussion (part 2)
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Originally Posted by x2srj
do you know something we don't hehe
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Yes and no.
I did work for ntl for 2 years whilst at the same time I was a member of this site and its former .com site.
So having sat through all of the other roll outs and watched the reaction on the site it would be a miracle if they decided to change the formula for them.
The csr's contra to belief do not know the ins and outs of everything in ntl. They have to be knowledgable about the products that are on hand granted but they will get a breif as and when. Upto that point then if you do pressure them they will say either that its coming soon and quote a random time in the future.
I also had greater access than the csrs's and could see the all the change management stuff but I had to get clearance from the fmr manager to get that info as that particular sheet spells out all of the trials and software roll-out for the next 6 months or so.
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08-11-2005, 14:36
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#356
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Guest
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Re: *All* ntl 10meg Discussion (part 2)
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Originally Posted by DieDieMyDarling
LOL. And as if by magic, the ntl employee's come steaming in for a stand of solidarity. 
Bit of slack is needed on both sides of the argument. |
And out come the , I cannot get my own way so lets have a go at any ntl that come along
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08-11-2005, 14:38
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#357
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Permanently Banned
Join Date: Jun 2003
Location: Nr Carnforth
Age: 50
Services: M6 Keele
Posts: 5,462
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Re: *All* ntl 10meg Discussion (part 2)
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Originally Posted by Horace
Wow, NTL really know how to get up peoples noses (as if I didn't already know that).
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do you know what I bought a packet of golden grahams the other day and blow me they are buy one get one free now. I feel cheated that the store did not let me know that this was going to happen.
There are always going to be offers to upgrade/buy more.
I think they call them incentives.
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08-11-2005, 14:39
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#358
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Guest
Location: East London (ex-C&W)
Services: XL broadband
ntl250 modem
Posts: n/a
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Re: *All* ntl 10meg Discussion (part 2)
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Originally Posted by US.M@JORHAZZARD
Just got off the phone with cs i spoke to nice little scottish woman who told me that initially all 3mb customers will be auto upgraded by end dec and everyone else in the new year and im in cambridgeshire.
We have already had ppl from P'borough and harlow saying that they have it.
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LOL. Not trying to be funny, but just a couple of hours ago you were moaning about people not waiting for the upgrade & now you are phoning up CS yourself!
http://www.cableforum.co.uk/board/sh...&postcount=284
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08-11-2005, 14:40
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#359
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Guest
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Re: *All* ntl 10meg Discussion (part 2)
well i just powered down my terajet modem,waited 2 mins repowered it and it looks like i've been automatically upgraded from 2 meg to 10 meg.
wow what a speed increase.
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08-11-2005, 14:40
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#360
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Inactive
Join Date: Feb 2004
Location: Belfast
Age: 52
Services: 10 mb NTL Broadband, Sky TV (full package).
Posts: 309
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Re: *All* ntl 10meg Discussion (part 2)
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Originally Posted by Bill C
And out come the , I cannot get my own way so lets have a go at any ntl that come along |
I'm not complaining though, i'm happy with 3mb to be honest. I'm more interested in the upcoming unlimited services.
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