*All* ntl 10meg Discussion (part 2)
08-11-2005, 09:53
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#181
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Inactive
Join Date: Mar 2005
Location: Ipswich
Age: 49
Services: Full Sky Package for FREE!!
Posts: 55
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Re: *All* ntl 10meg Discussion (part 2)
me to also, I'm in the Ipswich area but it appears we are connected to the Colchester infrastructure
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08-11-2005, 09:56
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#182
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Inactive
Join Date: Nov 2004
Posts: 105
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Re: *All* ntl 10meg Discussion (part 2)
looks like no upgrades for us today then ?
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08-11-2005, 09:58
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#183
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Inactive
Join Date: Mar 2005
Posts: 26
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Re: *All* ntl 10meg Discussion (part 2)
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Originally Posted by yer nice one
looks like no upgrades for us today then ?
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Still plenty of time in the day yet
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08-11-2005, 09:58
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#184
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Inactive
Join Date: Feb 2005
Location: Skewen
Age: 57
Services: Phone, TU24, 50mb, TV
Posts: 287
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Re: *All* ntl 10meg Discussion (part 2)
As part of the ongoing project to maintain and upgrade our Broadband network, there is a requirement to carry out maintenance and upgrades on components which may result in a loss of service for the duration.
The following work will be taking place during the week commencing Monday 7th November.
On the morning of Tuesday the 8th of November between midnight and 6 AM,
Network optimisation will result in a loss of service in the Cambridge, Leicester, Cwmbrwla and surrounding areas.
Service upgrades will result in a loss of service in the Swansea, Bromley, Luton, Guildford, Peterborough, Hersham, Colchester, Watford, Ashford, Brent and surrounding areas.
Systems maintenance to our Broadband Plus Platform will result in a loss of service for the duration.
Network rebalancing across the country will result in a brief loss of service for all customers.
On the morning of Wednesday the 9th of November between midnight and 6 AM,
Network optimisation will result in a loss of service in the Cambridge, Leicester, Poole, Coventry, Aldershot, Northampton, Clydebank, Neath and surrounding areas.
On the morning of Thursday the 10th of November between midnight and 6 AM,
Network optimisation will result in a loss of service in the Cambridge, Leicester, Poole, Severn Kings, Treforest, Hartlepool, Greenock, Shepshed, Hemel Hempstead, Mapperley, S****horpe and surrounding areas.
Service upgrades will result in a loss of service in the Birmingham, Renfrew, Brighton, Luton, Winnersh, Nottingham, Northampton and surrounding areas.
On the morning of Friday the 11th of November between midnight and 6 AM,
Network optimisation will result in a loss of service in the Leicester and surrounding areas.
We thank you for your understanding and apologise for any inconvenience these planned works may cause.
According to that swansea should have been done correct ?
Also will i need to upgrade my HOME:100 modem ? I just spoke to CS and they told me that national launch for the 10meg service is December
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08-11-2005, 10:02
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#185
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Inactive
Join Date: Mar 2005
Location: Ipswich
Age: 49
Services: Full Sky Package for FREE!!
Posts: 55
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Re: *All* ntl 10meg Discussion (part 2)
but according to that colchester is done... I'm still on 3MB
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08-11-2005, 10:03
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#186
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Inactive
Join Date: Nov 2004
Posts: 105
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Re: *All* ntl 10meg Discussion (part 2)
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Originally Posted by x2srj
but according to that colchester is done... I'm still on 3MB
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what does the upgrade page say ?
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08-11-2005, 10:03
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#187
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Inactive
Join Date: Mar 2005
Location: Ipswich
Age: 49
Services: Full Sky Package for FREE!!
Posts: 55
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Re: *All* ntl 10meg Discussion (part 2)
I get the same error about phoning that 0800 number as the others...
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08-11-2005, 10:05
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#188
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Inactive
Join Date: Mar 2004
Posts: 15
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Re: *All* ntl 10meg Discussion (part 2)
I'm guessing there's a link between being on the top tier already and seeing that message.....
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08-11-2005, 10:06
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#189
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Inactive
Join Date: Nov 2004
Posts: 105
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Re: *All* ntl 10meg Discussion (part 2)
ok maybe NTL will not release the 10mb till the whole country is ready, looks like friday might be go.. but then again we see these service status, messages every week...
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08-11-2005, 10:25
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#190
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Inactive
Join Date: Oct 2005
Location: The worlds best city
Services: Virgin Media "up to" 20mb broadband
Posts: 309
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Re: *All* ntl 10meg Discussion (part 2)
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Originally Posted by daxx
another CS rep just before being passed to the last one "New customers only"
What a load of tosh (and thats being polite)  |
Even new customers only have the option of 1,2 or 3mb
http://www.home.ntl.com/icat/broadband
Quote:
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Originally Posted by x2srj
I get the same error about phoning that 0800 number as the others...
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And me
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08-11-2005, 10:28
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#191
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Inactive
Join Date: Nov 2005
Location: Peterborough
Age: 50
Services: Big Kahuna 152 and TVXL
Posts: 69
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Re: *All* ntl 10meg Discussion (part 2)
Just regd to post this one. The tier migration page gives me a 10mbit option  (just wish i could afford it)
Im peterborough.
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08-11-2005, 10:29
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#192
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Inactive
Join Date: Nov 2004
Posts: 105
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Re: *All* ntl 10meg Discussion (part 2)
does it say something along the lines of
'your already on the highest available package ?'
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08-11-2005, 10:35
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#193
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Inactive
Join Date: Feb 2004
Location: Norwich
Age: 44
Services: VM XL TV, Phone, 100mbit Internet.
Posts: 456
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Re: *All* ntl 10meg Discussion (part 2)
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Originally Posted by crowlord
Just regd to post this one. The tier migration page gives me a 10mbit option (just wish i could afford it)
Im peterborough.
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Mine still says bund03 but has the £37.99 price now, also in Peterborough.
If anyone wanted to paypal me £13 I'd gladly take one for the team and test it out 
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08-11-2005, 10:35
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#194
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Inactive
Join Date: Oct 2005
Location: The worlds best city
Services: Virgin Media "up to" 20mb broadband
Posts: 309
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Re: *All* ntl 10meg Discussion (part 2)
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Originally Posted by yer nice one
does it say something along the lines of
'your already on the highest available package ?'
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It did but now it says this "We are sorry that your current package or connection speed is not appropriate for an online speed upgrade. Please call customer support on 0800 052 2000 for further assistance with changing your service level."
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08-11-2005, 10:37
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#195
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Inactive
Join Date: Nov 2004
Posts: 105
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Re: *All* ntl 10meg Discussion (part 2)
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Originally Posted by ssdd
It did but now it says this "We are sorry that your current package or connection speed is not appropriate for an online speed upgrade. Please call customer support on 0800 052 2000 for further assistance with changing your service level."
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have you rang NTL and if so... what did they say ?
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