Can't upload to webspace

[Nemesis]

Originally Posted by Graham

I can upload perfectly well to my business webspace and even my old Virgin Net space, it's only the ntl one that's giving problems.

Has this been resolved ?

Nope. Small files will upload ok (10kb or so) anything larger than that gets the error message and fails.

I've just given up and uploaded the stuff to my business site pages instead!

[Mark W]

Originally Posted by Graham

Nope. Small files will upload ok (10kb or so) anything larger than that gets the error message and fails.

I've just given up and uploaded the stuff to my business site pages instead!

hmmm....i though it had been fixed

if you can upload fine to your buisness site, and not your ntl one - using the same application, id strongly suggest you call tech support who will be able to raise a server support ticket for it to be investigated

Originally Posted by sheep

what address you trying to upload to?

should be ftp://username:password@upload.ntlworld.com

Password must be the orginal one that you registered with

I've always managed to upload to my ntl webspace with the password I chose after signing up with no probs, using a Mac FTP client called Transmit.

Originally Posted by Mark W

hmmm....i though it had been fixed

if you can upload fine to your buisness site, and not your ntl one - using the same application, id strongly suggest you call tech support who will be able to raise a server support ticket for it to be investigated

I did that before I posted on here.

After a) spending five minutes convincing the first person I spoke to that I *didn't* have the swen.a virus or any others and b) then sitting on hold for fifteen minutes waiting to speak to someone from tech support, I gave up and decided to see if anyone on here had any ideas!

I always have problems uploading to my webspace. Tried all sorts of tools and none ever seem reliable, they all appear to work some of the time.

Came to the conclusion its NTL and gave up. I tried this last Friday, 8mb file got to 7.2mb uploaded before it failed. Other times it was at 10-15 kb. Says file locked or not enough memory or something like that.

gary: that's exactly the same problem I have had. If you find a solution, please post it here!

[*jb*]

Originally Posted by sheep

what address you trying to upload to?

should be ftp://username:password@upload.ntlworld.com

Password must be the orginal one that you registered with

I'm getting problems uploading with WS-FTP

Can someone please confirm for me (based on the above)

a) hostname

b) username

c) password - I assume is my ntlworld.com password that I currently use

d) account

Originally Posted by *jb*

I'm getting problems uploading with WS-FTP

Can someone please confirm for me (based on the above)

a) hostname

b) username

c) password - I assume is my ntlworld.com password that I currently use

d) account

My password for my webspace is different to the one I use to access BB or my email.It was set up when I had trouble accessing my webspace by the kind Techy person who's name I've regretfully forgotten.

I have to say that since that occasion I've had no problems accessing my webspace.

Incog.

seeing as you are using an ftp client app, rather than internet explorer, maybe try it this way?

set ftp://upload.ntlworld.com as the server (hostname)

your original username & password when you first signed up with NTL, should be entered into the appropriate fields.

not sure on the "account" option - try leaving it blank to start off? - post back if that doesn't work?

[Mark W]

Originally Posted by *jb*

I'm getting problems uploading with WS-FTP

Can someone please confirm for me (based on the above)

a) hostname

b) username

c) password - I assume is my ntlworld.com password that I currently use

d) account

check your PM's

[MetaWraith]

I use WSFLP_LE and LeechFTP both are working fine.
No problems here.

[Mark W]

Originally Posted by *jb*

I'm getting problems uploading with WS-FTP

Can someone please confirm for me (based on the above)

a) hostname

b) username

c) password - I assume is my ntlworld.com password that I currently use

d) account

all resolved?

[*jb*]

Originally Posted by Mark W

all resolved?

All now sorted - thanks for everything.

This site is so much better than the usenet groups!!

[luftys]

Can you help please,not been into my web space for over a year,can get into homepage and download,but need to get into site,can anyone please tell me wat address to type....
And this time I will write it down