Outlook Express - adding another ntl email?

sarah_2677 · 15-10-2005, 16:53

Hello,

I currently have my own ntl email address. I would like to set up an ntl email address for my mum and believe when you sign up with ntl you can have something like 5 email accounts. I have no idea how to do this, I'd appreciate any help. Thanks

the_beast666 · 15-10-2005, 16:54

easy , go to www.ntlworld.com and look for e-mail options

edit :- its under the help and support tab

15-10-2005, 17:12

this will take you there--> https://autoreg.autoregister.net/cgi-bin/xtrmail

MovedGoalPosts · 15-10-2005, 18:10

Once you have setup the new additional email account on the ntl website, you can then use the add account wizards in Outlook Express, to set that up to receive the emails whenever you let OE connect.

15-10-2005, 19:41

Quote:

Originally Posted by Dodger444

this will take you there--> https://autoreg.autoregister.net/cgi-bin/xtrmail

Important information - NTL service unavailable due to essential maintenance work.

Does anyone else see this message when clicking the above link?

15-10-2005, 19:45

Quote:

Originally Posted by Dodger444

Quote:

Originally Posted by Dodger444

this will take you there--> https://autoreg.autoregister.net/cgi-bin/xtrmail

Important information - NTL service unavailable due to essential maintenance work.

Does anyone else see this message when clicking the above link?

yup - in fairness we were warned

http://www.ntl-isp.ntl.com/ServiceStatus/

the_beast666 · 15-10-2005, 20:29

Quote:

Originally Posted by homealone

yup - in fairness we were warned

http://www.ntl-isp.ntl.com/ServiceStatus/

om the ball as usual

sarah_2677 · 16-10-2005, 11:52

OMG what have I done. I set up the new email through the ntl link. Then I added the new email in Outlook Express. Now for some reason when I try to log on to my identity it has the other person's name at the top, all my messages have gone but my contacts are there, does anyone know what I have done and if I can get my emails back?

sarah_2677 · 16-10-2005, 12:36

False alarm, it's back now. I think the program must have locked up.

MovedGoalPosts · 16-10-2005, 12:49

M$ do release a few "non critical" patches for Outlook Express, which don't get automatic updates from Windows Update.

Run Windows update, use the custom rather than express option, then look at the software, optional lists as well as the high priority lists.

sarah_2677 · 16-10-2005, 16:18

I've tested the new account and It can receive mail but when I try to send I am getting an error message

The connection to the server has failed. Account: 'pop.ntlworld.com', Server: 'localhost', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

Do you think I may have some of the settings wrong.

MovedGoalPosts · 16-10-2005, 16:34

Yep. Check the settings for the account. the smtp server should be smtp.ntlworld.com

the_beast666 · 16-10-2005, 17:09

Quote:

Originally Posted by Rob C

Yep. Check the settings for the account. the smtp server should be smtp.ntlworld.com

it would as you say to apear to be a typo in the settings

sarah_2677 · 16-10-2005, 18:31

Thanks that's sorted it.

the_beast666 · 16-10-2005, 18:43

Quote:

Originally Posted by sarah_2677

Thanks that's sorted it.

so was it a typo then ????